Knights Inn Hartford

Hotels
Knights Inn
4.8 (461 reviews)
57 West Service Road , Hartford , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Nasty conditions
Poor service
Misleading amenities

Categories

Cleanliness
3.38
Several mentions of dirty rooms, old smells, and unclean premises.
Service
6.85
Mixed experiences with staff; some reviewers mentioned rude interactions.
Location
8.39
Positive sentiment about accessibility to city attractions.
Room Quality
4.34
Issues with condition and maintenance were frequently noted.
Amenities
3.87
Lack of essential amenities like a functional microwave and no breakfast when promised.
Value for Money
5.33
Some good prices, but overall value seems low given conditions.
Food and Beverage
2.38
Multiple complaints about breakfast not being provided despite booking.
Overall Experience
3.85
Many expressed dissatisfaction and would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:54

Property Description

Convenient Location
Located just 7 minutes from downtown Hartford, Connecticut and Keney Golf Course, the Super 8 Hartford/Windsor offers the perfect blend of city excitement and natural beauty.

Comfortable Accommodations
Each room at our hotel is designed for your comfort and convenience, featuring amenities such as a cable TV, coffee maker, work desk, and hairdryer. The warm colors and carpeted floors create a cozy atmosphere for you to relax in.

Great Services and Nearby Attractions
Enjoy our grab and go breakfast and take advantage of fax services at our 24/7 front desk. With free Wi-Fi and on-site parking, your stay with us will be hassle-free. Explore nearby attractions like the Hartford Civic Center and the University of Hartford, just a short distance away.

Book your stay at the Super 8 Hartford/Windsor now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.8
Based on 461 reviews
Cleanliness: 3.38
Service: 6.85
Location: 8.39
Room Quality: 4.34
Amenities: 3.87
Value for Money: 5.33
Food and Beverage: 2.38
Overall Experience: 3.85
A
Alberto couple us
8
Recommend, but nothing special.
Pros:

Location and size of the room.

Cons:

The gave me a smoking room and it was disgusting 🤢, when I claim in the front desk, the guy told me that that was the only one available and I told him that we have a problem then because my reservation said NO Smoking 🚭, magically it was 1 room available and he given to me. Nothing special, little noisy and the housekeeping knocked my door when I was sleeping saying that I have to check out, she rectified in her paper the mistake. But my sleeping after a long night of work was interrupted 🤬

2026-07-24 via Nuitee
J
John couple us
2
The ads on the Web site is fakse
Pros:

Room bed had stains on the mattress dead body in a room

Cons:

Old furniture hallway floors falling apart

2026-07-20 via Nuitee
P
Parenteau solo_traveller us
1
Pros:

I would have given this place a zero if it were an option.

Cons:

The curtains were taped to the walls, the windows we cracked top to bottom, not a single drawer had handles (and they appeared to be smashed off, blankets were covered in burn holes, walls were covered in substances, reaked of cigarettes, bathroom door was previously broken off its hinges, floors were extremely sticky.

I would not recommend anybody stay here especially if you have children.

2026-07-20 via Nuitee
Y
Yanique family_with_children us
4
It was okay for the 1 night
Pros:

The Air condition works the best.

Cons:

The place was old and outdated

2026-07-13 via Nuitee
H
Hussain couple us
4
Won’t stay there again.
Pros:

It was clean and the staff was nice.

Cons:

Only 1 electrical outlet out of the six worked. My wife and I had to unplug the AC to charge our phones. Also even though the listing mentions there’s breakfast included, it is not.

2026-03-23 via Nuitee
N
Nafeeha couple us
10
Pros:

Time in door's was amazing.

2026-03-21 via Nuitee
N
Nafeeha family_with_children us
8
Pros:

Comfortable bed no longer homeless heat work's 😇just need a light bulb for right side of the room lamp other than that I am extremely grateful. Lord knows best Ameen alhamdullilaah ✨💜✨🌺☝🏽😇💯

Cons:

The room can use a wipe down the head board and walls. Bathroom sink needs a hair stopper/a stopper piece so nothing falls into it. I'll purchase that I'm just forever grateful homelessness isn't fun I'm just happy it's over.

2026-03-11 via Nuitee
N
Nafeeha family_with_children us
10
Pros:

Location

Cons:

Room needed a new lamp.

2026-03-09 via Nuitee
N
Nafeeha family_with_children us
9
Pros:

The comfortable bed.

Cons:

Toilet tripped a little.

2026-03-09 via Nuitee
E
Edward family_with_children us
1
Cons:

Everything

2026-03-09 via Nuitee
L
Ledwin couple us
7
2026-03-07 via Nuitee
V
Vijith family_with_children lk
4
Cannot recommend
Pros:

convenient Location

Cons:

Online says breakfast available when booking, when at the checkin staff said no breakfast and will do a price discount, which never happens.
So many homeless around and unidentified cars in the parking lot , not safe

2026-03-04 via Nuitee
M
Malessa solo_traveller us
3
2026-03-02 via Nuitee
N
Nafeeha family_with_children us
9
Pros:

Comfortable bed good hot water 💦

Cons:

One Lamp didn't work, toilet kinda leaks water but it's small amount.

2026-02-12 via Nuitee
A
Auguste solo_traveller us
7
Super
Pros:

La place est très calme

Cons:

Rien

2026-02-09 via Nuitee
M
Morales solo_traveller us
5
Nice people not so great spot
Pros:

The staff was very nice.

Cons:

They advertise breakfast there is no breakfast served whatsoever, everyone in the motel has to share one microwave in the lobby and I found atleast 3 roaches. The hair dryer almost blew up and caused a fire.

2026-02-08 via Nuitee
A
Armando Rivera Concepcion family_with_children us
7
Relativamente Bueno
Pros:

Accesible

Cons:

Pequeño

2026-02-08 via Nuitee
J
Jill couple us
1
Disappointed in this Super 8 Motel, area sketchy & only hotel in the area!
Cons:

Sheets & towels had not been changed & were obviously dirty, no breakfast (sign stated on window), it snowed first night so we parked close to building, next day the snow melted, we discovered our rental car got “keyed” & we had parked in a faded “handicapped “ space with no above ground signage-how were we to know when there was snow covering the ground? The man behind the counter refused to give us a receipt when we checked out early due to the snowstorm hitting the E-coast & we had to reschedule our flight to bail on Saturday instead of leaving on Monday.

2026-01-26 via Nuitee
M
Miguel family_with_children us
1
2026-01-24 via Nuitee
G
Grave family_with_children us
8
2026-01-22 via Nuitee