Knights Inn Hartford

Hotels
•
Knights Inn
4.8 (468 reviews)
57 West Service Road , Hartford , US
+1 860-246-8888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Nasty conditions
Poor service
Misleading amenities

Categories

Cleanliness
3.38
Several mentions of dirty rooms, old smells, and unclean premises.
Service
6.85
Mixed experiences with staff; some reviewers mentioned rude interactions.
Location
8.39
Positive sentiment about accessibility to city attractions.
Room Quality
4.34
Issues with condition and maintenance were frequently noted.
Amenities
3.87
Lack of essential amenities like a functional microwave and no breakfast when promised.
Value for Money
5.33
Some good prices, but overall value seems low given conditions.
Food and Beverage
2.38
Multiple complaints about breakfast not being provided despite booking.
Overall Experience
3.85
Many expressed dissatisfaction and would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:54

Property Description

Convenient Location
Located just 7 minutes from downtown Hartford, Connecticut and Keney Golf Course, the Super 8 Hartford/Windsor offers the perfect blend of city excitement and natural beauty.

Comfortable Accommodations
Each room at our hotel is designed for your comfort and convenience, featuring amenities such as a cable TV, coffee maker, work desk, and hairdryer. The warm colors and carpeted floors create a cozy atmosphere for you to relax in.

Great Services and Nearby Attractions
Enjoy our grab and go breakfast and take advantage of fax services at our 24/7 front desk. With free Wi-Fi and on-site parking, your stay with us will be hassle-free. Explore nearby attractions like the Hartford Civic Center and the University of Hartford, just a short distance away.

Book your stay at the Super 8 Hartford/Windsor now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

4.8
Based on 468 reviews
Cleanliness: 3.38
Service: 6.85
Location: 8.39
Room Quality: 4.34
Amenities: 3.87
Value for Money: 5.33
Food and Beverage: 2.38
Overall Experience: 3.85
M
Megan • couple • us
2
This is the only motel I’ve been to with no coffee — the advertised coffee maker in the room was not there.
Pros:

Nothing. The listing wasn’t clear that it’s not near anything.

Cons:

Surrounded by industrial enterprises. No restaurants.

2026-09-17 • via Nuitee
K
Kyrosa • solo_traveller • us
10
2026-09-16 • via Nuitee
X
xxxll • extended_group • us
10
2026-09-08 • via Nuitee
G
Gamalier • couple • us
1
Cons:

My room didn’t have AC and I was sweating while I was smashing

2026-09-06 • via Nuitee
L
Lorenzo • couple • us
10
2026-09-03 • via Nuitee
N
Nicky-J • solo_traveller • ca
3
Needs to be renovated
Pros:

Close to my family and event that was taking place.

Cons:

It has an old musty smell, the carpets were dirty, the walls were dirty, there was a small hole in the wall stuffed with toilet paper. The toilet looked like it hadn't been clean. The floors in the hallway are damaged and is a hazard. I would not recommend this place.

2026-08-24 • via Nuitee
K
Kedesha • extended_group • ca
5
Decent for a short stay
Pros:

Did not get breakfast

Cons:

Cleanliness of bathrooms

2026-08-11 • via Nuitee
G
Gomez • extended_group • us
2
Mejor buscar otro lugar
Pros:

El precio al principio tenía buena pinta pero después se puso peligroso

Cons:

Encontramos un tampón usado debajo de la cama y también a las 3 y media de la mañana hubo un señor que entró a la habitación con una llave quién sabe de quién, dio mucho miedo y lo tuvimos que sacar y poner pestillo a la puerta, no entendemos como tiene llave de la habitación, pero no nos hizo sentir para nada seguros.

2026-08-03 • via Nuitee
A
Alberto • couple • us
8
Recommend, but nothing special.
Pros:

Location and size of the room.

Cons:

The gave me a smoking room and it was disgusting 🤢, when I claim in the front desk, the guy told me that that was the only one available and I told him that we have a problem then because my reservation said NO Smoking 🚭, magically it was 1 room available and he given to me. Nothing special, little noisy and the housekeeping knocked my door when I was sleeping saying that I have to check out, she rectified in her paper the mistake. But my sleeping after a long night of work was interrupted 🤬

2026-07-24 • via Nuitee
J
John • couple • us
2
The ads on the Web site is fakse
Pros:

Room bed had stains on the mattress dead body in a room

Cons:

Old furniture hallway floors falling apart

2026-07-20 • via Nuitee
P
Parenteau • solo_traveller • us
1
Pros:

I would have given this place a zero if it were an option.

Cons:

The curtains were taped to the walls, the windows we cracked top to bottom, not a single drawer had handles (and they appeared to be smashed off, blankets were covered in burn holes, walls were covered in substances, reaked of cigarettes, bathroom door was previously broken off its hinges, floors were extremely sticky.

I would not recommend anybody stay here especially if you have children.

2026-07-20 • via Nuitee
Y
Yanique • family_with_children • us
4
It was okay for the 1 night
Pros:

The Air condition works the best.

Cons:

The place was old and outdated

2026-07-13 • via Nuitee
H
Hussain • couple • us
4
Won’t stay there again.
Pros:

It was clean and the staff was nice.

Cons:

Only 1 electrical outlet out of the six worked. My wife and I had to unplug the AC to charge our phones. Also even though the listing mentions there’s breakfast included, it is not.

2026-03-23 • via Nuitee
N
Nafeeha • couple • us
10
Pros:

Time in door's was amazing.

2026-03-21 • via Nuitee
N
Nafeeha • family_with_children • us
8
Pros:

Comfortable bed no longer homeless heat work's 😇just need a light bulb for right side of the room lamp other than that I am extremely grateful. Lord knows best Ameen alhamdullilaah ✨💜✨🌺☝🏽😇💯

Cons:

The room can use a wipe down the head board and walls. Bathroom sink needs a hair stopper/a stopper piece so nothing falls into it. I'll purchase that I'm just forever grateful homelessness isn't fun I'm just happy it's over.

2026-03-11 • via Nuitee
N
Nafeeha • family_with_children • us
10
Pros:

Location

Cons:

Room needed a new lamp.

2026-03-09 • via Nuitee
E
Edward • family_with_children • us
1
Cons:

Everything

2026-03-09 • via Nuitee
N
Nafeeha • family_with_children • us
9
Pros:

The comfortable bed.

Cons:

Toilet tripped a little.

2026-03-09 • via Nuitee
L
Ledwin • couple • us
7
2026-03-07 • via Nuitee
V
Vijith • family_with_children • lk
4
Cannot recommend
Pros:

convenient Location

Cons:

Online says breakfast available when booking, when at the checkin staff said no breakfast and will do a price discount, which never happens.
So many homeless around and unidentified cars in the parking lot , not safe

2026-03-04 • via Nuitee