Super 8 by Wyndham College Park Wash DC Area

The rooms were very dirty once we stepped in the rooms we found roaches didn’t even stay requested a refund

It was perhaps a non-smoking room but there was still smoke residue in the room from some time ago.

N/a

WARNING: Avoid This Hotel AND Booking.com – A Total Scam and Customer Support NightmareOverall Rating: ⭐☆☆☆☆ (0/5 stars)
This was, without a doubt, the worst hotel experience of my life, made infinitely worse by the utter incompetence and deception of Booking.com.My family and I arrived at the hotel at 4:00 PM on 27th August 2026 for a 2 night stay. The room provided to us was completely unlivable: damp, zero ventilation, and a carpet that smelled absolutely disgusting. When I demanded a change, the reception desk moved us to a second room that was in the exact same filthy condition.Realizing the property was a health hazard, I asked to cancel. The hotel staff told me to contact Booking.com. The customer support agent called the hotel reception right then and there, and verbally confirmed that a full refund would be issued within 7 working days. Based on that promise from Booking.com, I had to scramble and pay out-of-pocket for a last-minute room at a nearby Holiday Inn just so my wife, my son, and I had a clean place to sleep.It has now been 15 days, and both the hotel and Booking.com are holding my money hostage.Booking.com has shown zero willingness to return my money or protect me as a consumer. I have wasted my time making four separate calls to their customer support over the last two weeks, and every single time, they give me the runaround. They claim they are completely helpless because the hotel manager hasn't sent a digital confirmation—proving that Booking.com's "customer protection" is a total myth. They will happily take your money instantly, but when a hotel gives you a biohazard room and lies about a refund, Booking.com will completely abandon you.Do not trust this hotel, and absolutely do not use Booking.com. They are the worst travel site on the internet.

Beds were uncomfortable, toaster didn’t work, orange juice was watered down, vending machine did not work but took money. Hotel staff stated they were unable to refund. Woken up, on first night, by drunk people at 2am banging on room door because they were lost.

Everything. It was disgusting. Dirty and smelled like urine and marijuana . I only have a few pictures of the disgusting carpet. You couldn't walk around in your socks. Shoes at all times

Nothing

Cleanliness is not maintained

check in staff was not friendly the check out man was, and I have stayed there the past 2 years the room were updated and fine. This time the room was run down . refrigerator was not cooling. no cable card for tv channels . safety was a issue .....someone knocked on door was a delivery driver for food. I called for 1 hour early check in and was told no need the room would be ready. It was not ready and the attitude was not good. I have cancelled the trip for Dec 29 thur 30 for this reason. I called and was told that the booking.com was to take care of it not them. yet the website is waiting for them to responded. I want the room cancelled ASAP.