Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 5268 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
A
Alexander • extended_group • il
10
Good hotel
Pros:

The staff was amazing, they had good recommendations.
The room was big and very clean with all the things that we needed.
The location is good, not far away from the main street,

Cons:

Nothing

2026-06-13 • via Nuitee
M
maurizio • couple • it
9
Pros:

OTTIMA POSIZIONE ED OTTIMA COLAZIONE

2026-06-13 • via Nuitee
M
Martin • solo_traveller • fr
7
Très bien placé pour un week-end
Pros:

L’emplacement

2026-06-13 • via Nuitee
W
Weiran • couple • cn
9
2026-06-13 • via Nuitee
J
JhonnyCal • solo_traveller • es
8
2026-06-12 • via Nuitee
F
Frosina • extended_group • mk
10
2026-06-12 • via Nuitee
G
GiorgioC1309 • extended_group • it
8
2026-06-12 • via Nuitee
R
Rolph • solo_traveller • nl
9
Prima hotel op een unieke lokatie
Pros:

De lokatie: - ligging in de haven
- alibus stopt voor de deur
- op loopafstand van de stad

Comfortabele bedden
Nieuw en modern hotel
Aanwezigheid van brandbeveiliging

Cons:

Kleine onderhouds dingen:
- loshangend gordijn
- lekkende douchestang waardoor de hele badkamer nat is als je hem aanzet.

2026-06-12 • via Nuitee
I
Iuliana • solo_traveller • ro
10
Pros:

Amazing staff,excellent location, very good food,

Cons:

I don't have nothing negative about,everything was excellent

2026-06-11 • via Nuitee
S
Svitlana • family_with_children • pt
10
2026-06-11 • via Nuitee
P
Piergiorgio • couple • it
9
2026-06-11 • via Nuitee
P
Perena Soriano • solo_traveller • es
9
2026-06-10 • via Nuitee
S
Steven • couple • gb
8
Got what you paid for.
Pros:

Great location. Large comfortable rooms. Well lit. Perfect for our overnight stay.

2026-06-10 • via Nuitee
E
Enrique • extended_group • es
10
2026-06-10 • via Nuitee
M
Morgan • couple • ie
9
very enjoyable
Pros:

excellent breakfest , reception staff and breakfeast staff were exceptional. Cleaning staff were very professional

Cons:

nothing , absolutely nothing

2026-06-10 • via Nuitee
P
Paolo Fidel • solo_traveller • it
7
Difficile da trovare, struttura moderna ma non accogliente. Giudizio appena sufficiente
Pros:

La posizione praticamente sul mare, buona la colazione

Cons:

I servizi non all’altezza di un quattro stelle

2026-06-10 • via Nuitee
R
Robert • couple • pl
6
Dogodne położenie
Pros:

Bliskość portu Beverello z którego płynęliśmy na capri

Cons:

Wszystko było ok jak na jedną noc w tranzycie

2026-06-10 • via Nuitee
A
Alma • couple • us
10
2026-06-10 • via Nuitee
M
Meliha • couple • ch
7
2026-06-09 • via Nuitee
A
Anja • solo_traveller • de
10
2026-06-09 • via Nuitee