Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location with access to transport.
Friendly and attentive staff.
Cons:
Noisy environment due to nearby port.
Breakfast quality needs improvement.

Categories

Cleanliness
8.56
Rooms were clean and facilities inside room were good.
Service
9.33
Personnel attentionné, personnel gentile e professionale.
Location
9.37
Location and excellent access to transport links.
Room Quality
8.82
Camera impeccabile sia nello spazio sia nella pulizia.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.81
Exceptional value for money for what was paid.
Food and Beverage
7.86
Breakfast could have been better with more varieties.
Overall Experience
8.83
Overall a pleasant experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Luxurious Accommodation
Smart Hotel Napoli, a 4-star hotel in Naples, offers stylish rooms with modern amenities like flat-screen TVs, free WiFi, and room service. Each room is designed for comfort and convenience, ensuring a relaxing stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Smart Hotel Napoli goes above and beyond to cater to the needs of its guests. Whether you need assistance with travel plans or require any services during your stay, the hotel staff is always ready to help.

Prime Location
Situated near popular attractions like Museo Cappella Sansevero and San Carlo Theatre, Smart Hotel Napoli provides easy access to the best of Naples. Plus, being just 7 km from Naples International Airport, reaching the hotel is a breeze. Book your stay now for a memorable experience in the heart of Naples.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 5387 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
K
Karim • solo_traveller • no
7
Good stay and convenient when you plan boarding a cruise.
Pros:

I liked the location and the hotel rooms were clean and well organized.

Cons:

The hotel is slightly away from the vibrant part of the city, breakfast is just simple.

2026-07-25 • via Nuitee
M
Marco • solo_traveller • it
10
2026-07-25 • via Nuitee
C
Caroline • couple • fr
10
Très bon rapport qualité prix
Pros:

Les chambres sont très confortables la literie est top! L'emplacement est idéal à proximité du port pour visiter les îles ou la côte amalfitaine

Cons:

Rien

2026-07-25 • via Nuitee
W
Wojciechowska • solo_traveller • pl
9
2026-07-24 • via Nuitee
A
Antonio • couple • it
7
2026-07-24 • via Nuitee
M
Maciej • couple • pl
9
2026-07-24 • via Nuitee
B
Basma • solo_traveller • eg
10
2026-07-24 • via Nuitee
P
Peter • family_with_children • it
7
Posizione estremamente vantaggiosa sé ci si deve imbarcare al porto di Napoli
Pros:

Posizione ottima, se si ha la necessità di imbarcarsi al porto di Napoli, stanze grandi, colazione e sala colazione discrete

Cons:

Ambiente sala colazione

2026-07-23 • via Nuitee
U
Ugur • couple • tr
9
2026-07-23 • via Nuitee
E
Enrico • solo_traveller • it
7
Bene, ma non benissimo. Simpatico, pulito e centrale, in zona chiusa e sicura.
Pros:

Bene, ma non benissimo. Posizione fantastica, soprattutto quando non c'è una enorme nave da crocera a due metri dalla finestra della camera. Camera spaziosa, ambienti comuni curati e puliti. Ottima colazione, in genrale un buon rapporto prezzo/servizi.

Cons:

Il fatto di avere le navi da crociera che tolgono ogni vista e luce quando ormeggiate (ovvero sempre). Purtroppo ho avuto una camera di fianco agli ascensori, e il rumore del meccanismo con e chiacchiere degli ospiti è stato molto fastidioso. Hotel poco occupato, avrebbero potuto darmi una camera piu' lontana.

2026-07-23 • via Nuitee
Y
Yusuf • solo_traveller • tr
10
Pros:

Her şeyi mükemmel

2026-07-22 • via Nuitee
D
Dalus • extended_group • gb
10
Pros:

Best location and views

2026-07-22 • via Nuitee
A
Alejandra • solo_traveller • ar
10
Pros:

Lindo, moderno, los empleados muy amables, el desayuno variado.

Cons:

Es dificil encontrarlo mas llegando de noche. Falta carteleria afuera.

2026-07-22 • via Nuitee
V
Val • couple • fr
10
2026-07-21 • via Nuitee
N
Norah • solo_traveller • kw
7
الموقع الفندق ممتاز وقريب من بورت
Pros:

موقع فندق ممتاز

Cons:

غرفه سيئه

2026-07-21 • via Nuitee
V
Vittorio • couple • ch
10
Pros:

super lager, sehr frendliches Personal , gute Zimmerausstattung
Sehr gute Lage und Freundliches Personal Danke
wir kommen jedes Jahr

Cons:

Kühlschrank nicht gefüllt

2026-07-21 • via Nuitee
D
Daniela • solo_traveller • sk
8
2026-07-21 • via Nuitee
L
Leopold • couple • at
10
Bestes Hotel in Neapel, wenn man nicht immer mit dem Taxi unterwegs sein will.
Pros:

Nähe zur Fähre Molo Beverello für Ausflüge zu den Inseln Ischia, Capri,Procina.
Nähe zur U-Bahn 1 und Hope on Tour
Bushaltestelle vom/zum Flughafen direkt vor dem Hotel
Ausgezeichnetes, sehr nettes und hilfsbereites Personal
Gutes Frühstück und saubere klimatisierte Zimmer mit Smartfunktion

2026-07-21 • via Nuitee
P
Peter • couple • gb
9
Value for money and would stay again, would recommend to others.
Pros:

Breakfast fine and location suited my need.

2026-07-21 • via Nuitee
A
Abdelkarim • solo_traveller • it
9
Pros:

La pisizione della struttura è ottima

Cons:

Nulla

2026-07-20 • via Nuitee