Simple Rewards Inn

Hotels
8.5 (377 reviews)
101 Cliff Drive , Ruidoso , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and exceptional manager
Very clean property (in many reports)
Great, central location close to shops and downtown
Good value/great price; reasonably priced
Quiet and comfortable beds in multiple reviews
Cons:
Rooms outdated; broken or damaged furniture and fixtures reported
Limited amenities: small/limited breakfast, few TV channels, no elevator
Noise from upstairs guests and creaky floors mentioned
Occasional cleanliness lapses (hair in bed) and uncomfortable pillows
Price surge noted for holiday weekend (Memorial Weekend)

Categories

Cleanliness
8.5
Multiple reviewers called the property 'very clean' and praised towels and housekeeping; a few reports of hair in beds and dated surfaces lower perfection but overall cleanliness is strong.
Service
9.75
Service and staff repeatedly described as friendly, kind and very helpful; manager singled out as excellent. Score slightly elevated to reflect consistently strong staff performance noted across reviews.
Location
9
Many mentions of a great, central location close to shops and downtown and a generally quiet setting—location is a clear positive for guests.
Room Quality
7.5
Several comments about outdated rooms, broken/damaged furniture, a misaligned deadbolt, noisy upstairs guests, and uncomfortable pillows, though beds were sometimes called comfortable; overall room condition is below excellent.
Amenities
6.75
Amenities are minimal: limited breakfast offerings (microwavable items), few TV channels (many requiring subscriptions), no elevator and no hot tub/sauna reported—basic but functional.
Value for Money
9
Multiple reviewers noted great rates and that you 'get what you pay for'—price is perceived as very good, making the hotel a strong value pick.
Food and Beverage
8
Breakfast described as 'little', 'ok' and often microwavable items; acceptable for the price point but limited in variety and quality.
Overall Experience
9.5
Overall impressions skew positive: many would stay again, staff and manager praise, quiet and comfortable stays reported despite some room-condition issues; overall guest experience is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:29

Property Description

Welcome to Simple Rewards Inn!

Convenient Amenities: Enjoy our 24-hour front desk and concierge service, ensuring your needs are met promptly. Stay connected with complimentary WiFi throughout the property.

Comfortable Rooms: Relax in rooms featuring flat-screen TVs with satellite channels, air conditioning, and spacious work desks for your convenience.

Ideal Location: Situated just 24 km from Ski Apache and 79 km from Alamogordo-White Sands Regional Airport, our allergy-free property offers a peaceful retreat.

Book your stay at Simple Rewards Inn for a relaxing and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.5
Based on 377 reviews
Cleanliness: 8.5
Service: 9.75
Location: 9
Room Quality: 7.5
Amenities: 6.75
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
J
Jason extended_group us
8
2026-08-23 via Nuitee
E
ElBoy solo_traveller us
10
2026-08-17 via Nuitee
D
David solo_traveller us
10
Ruidoso vacation
Pros:

Staff. . . Clean rooms

Cons:

All is fine

2026-08-13 via Nuitee
R
Raul family_with_children us
10
Front desk personnel was kind, and friendly. He was quite helpful with the room accommodations.
Pros:

The hotel is centralized to many shops. It is close to downtown shopping streets.

2026-07-24 via Nuitee
T
Tessa solo_traveller us
9
Pros:

Great rates... friendly staff

2026-07-24 via Nuitee
M
Mary couple us
10
Great location and great staff
Pros:

Great location. Very professional and nice staff. Hotel was clean and the little breakfast was good. This hotel needs some updating but overall it was a good stay. Manager was very very nice.

Cons:

Rooms need updating

2026-07-21 via Nuitee
M
Manuel solo_traveller us
6
2026-07-09 via Nuitee
J
Javier solo_traveller us
10
2026-07-04 via Nuitee
R
Richard solo_traveller us
10
2026-06-23 via Nuitee
F
Francisco couple us
10
It’s was nice the service was really nice and helpful.
Pros:

Friendly. Clean. Old
School but still kept up.

Cons:

No elevator people with injuries it can be difficult.
Pillows could be more comfortable for $165 a night that could be better.

2026-06-22 via Nuitee
O
Olivas couple us
7
2026-06-21 via Nuitee
M
Mendoza couple us
9
2026-06-21 via Nuitee
N
Nancy couple us
10
Would stay there again
Pros:

Very good

Cons:

Clean

2026-06-13 via Nuitee
D
Delossantos couple us
10
I stayed for a couple days and I got my rest. Good location too, pretty quiet.
Pros:

Breakfast was ok. Microwavable stuff.
Rooms are very clean and quiet.
Staff were super nice!

Cons:

Maybe more t.v. Channels. A hot tub and sauna😁

2026-06-08 via Nuitee
H
Helen solo_traveller us
8
Cons:

Price hike because it was Memorial weekend.

2026-05-28 via Nuitee
M
Maria solo_traveller us
5
Cons:

Very noisy. The guests upstairs were very noisy and the floors creek terribly.

2026-05-25 via Nuitee
H
Helen solo_traveller us
8
2026-05-25 via Nuitee
M
Mayra extended_group us
7
2026-05-24 via Nuitee
B
Brainerd couple us
7
You get what you pay for at this hotel - reasonably priced, but minimal services. Very clean.
Pros:

The site manager, (can't remember his name) on May 20,2026 was very helpful. Very knowledgable; knew the area well and worked with our Booking.com reservation which required extra work for him. He was excellent!

Cons:

1) issue was having a room (happened to be for the handicapped we did't need but rooms were booked for the Memorial weekend). There were no bedside tables to put your phone or tissues on.
2) The master deadbolt would not lock as the door was no longer level, had to be lifted. We made the manager aware.
3)The TV was useless as most channels required a subscription. They need access to network channels for news. CNN only provided older short versions of the news. Frustrating.

2026-05-23 via Nuitee
N
Nancy couple us
10
Very comfortable, and quiet .
Pros:

They’re accommodation were over the top , plenty of towels. They gave us the best room, by the office . On the first floor as if they knew my physical condition. We so appreciate it , their kindness.

Cons:

Really there was nothing bad, we actually enjoyed our stay. Well done I give them a 10..

2026-05-21 via Nuitee