Aiden by Best Western Sedona

Hotels
Aiden by Best Western
8.7 (865 reviews)
2545 W Highway 89A , Sedona , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Delicious breakfast
Cons:
Cleanliness issues
Noisy air conditioning
Breakfast area too small

Categories

Cleanliness
7.91
Several reviews mentioned issues with cleanliness, particularly dust in the bathroom vent and poor room conditions.
Service
9.38
The staff was frequently mentioned as pleasant and helpful, contributing positively to the experience.
Location
9.42
Numerous reviews highlight the prime location of the hotel, with great views and easy access to attractions.
Room Quality
8.37
Rooms were described as spacious and modern, yet some reviews noted maintenance issues like gaps in sliding doors.
Amenities
8.9
The hotel offers a pool area and breakfast options, but the size of the breakfast area can get crowded.
Value for Money
8.86
Many reviews considered it a good value given its amenities and location.
Food and Beverage
7.91
Breakfast received mixed reviews; while some found it amazing, others noted poor quality and variety.
Overall Experience
8.88
Overall, guests enjoyed their stay with some noted drawbacks, balancing the experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 00:58

Property Description

Spectacular Red Rock Views
Located just a short drive from Hillside Sedona Shopping Center, The Aiden by Best Western at Sedona offers stunning views of the iconic Red Rocks.

Convenient Access to Outdoor Activities
Guests can easily indulge in various outdoor activities such as hiking, mountain biking, and hot air ballooning right from the hotel. For a more adventurous experience, helicopter rides, jeep tours, and horseback rides are also available.

Relaxation and Dining Options
After a day of exploration, guests can unwind by taking a refreshing swim in the outdoor pool or enjoy delicious bistro-style dishes at The Golden Goose American Bistro.

Book your stay at The Aiden by Best Western at Sedona now to experience the perfect blend of relaxation and adventure!

Important information:

Please note that for reservations of 5 or more rooms there is a nonrefundable deposit consisting of the rate for 1 night that will be charged upon booking. Additionally, only cancelations up to 14 days in advance of arrival are accepted. Contact the property for more information.

Please note that guests traveling with pets will be accommodated on the ground floor.

Renovation work is done from 09:00 to 17:00 daily and expected to continue until the end of May. Some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Feb 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 865 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
V
voyageur55 family_with_children fr
8
Agréable, on serait bien resté un peu plus
Pros:

- Literie confortable
- Accueil sympathique au check-in
- Vue sur une montagne depuis le balcon
- On n'a pas eu le temps de profiter de la piscine, mais elle parait bien
- L'ambiance spéciale de Sedona

Cons:

- Une chambre 4 places que j'aurais aimé un peu plus grande pour poser les valises.

2026-08-29 via Nuitee
H
Herman couple us
8
Friendly personnel, clean and nice accommodation.
Cons:

Like it all!

2026-08-29 via Nuitee
M
M couple nl
8
Heerlijk en geweldig personeel
2026-08-29 via Nuitee
D
Daniele couple it
8
2026-08-29 via Nuitee
M
Maria Julie solo_traveller us
3
Nice location, but the service and room confort can use BIG improvements.
Pros:

Location

Cons:

After the first night I let the front desk (Micah) know that my room temperature would not go below 77 degrees. I tried to adjust the thermistat but no change. He said he would have someone look at it before the evening. when I got back I asked him if it was fixed. He said he looked at it and thinks it's ok. He said it should get down to 72 by this evening as they just fixed it. I was tired and ready to sleep as I was leaving early the next morning. It never got below 77 degrees. This made for an uncomfortable stay. When I checked out I asked for a credit on my credit card for this inconvenience. The lady as the desk said they would put in a request for it.
Also, I forgot a box of personal items (nail polish, hair color, and protein powder) in my room by mistake when I left. I realize this when I got to my destination. I called the front desk and Micah said to call in the morning. I did call the next morning and said they would check and call me back. They never did call me back. I had to call again the next morning and was told that house keeping said they found nothing. Yah right.
I would not stay at this place again as they are not true to their word with customers.

2026-08-27 via Nuitee
A
Arti couple lb
7
Pros:

Good location, nice view, easy accessibility

Cons:

Rooms and hallways had a musty smell. Furniture seemed a bit old although clean

2026-08-27 via Nuitee
T
Taylor couple us
10
2026-08-27 via Nuitee
K
Karolyn extended_group us
10
Very pleased from start to finish
Pros:

Nice relaxing quiet good location to see Sedona

Cons:

Nothing

2026-08-25 via Nuitee
A
Aliya couple us
10
2026-08-24 via Nuitee
K
Kathleen solo_traveller de
7
2026-08-22 via Nuitee
M
Myriam family_with_children fr
8
Tout très bien sauf le petit déjeuner
Pros:

Très bon emplacement, belle vue du balcon , chambre très agréable
Personnel sympathique
Sodas gratuits

Cons:

Le petit déjeuner était compris, en fait c’est un bon de 15$ / personne pour le restaurant à côté. Et bien évidemment, on a pratiquement rien à ce prix puisque le café est déjà à5$ et le moindre plat est à 16$ sans les taxes! donc au final note très salée pour un petit déjeuner !!
Pas de passage de ménage

2026-08-17 via Nuitee
M
Michaele couple us
10
Pros:

Dog friendly with a designated dog area. Free charging for our Tesla.

2026-08-15 via Nuitee
Y
Yuki couple us
10
2026-08-12 via Nuitee
D
Duston solo_traveller us
9
Perfect place, great people, lonely location
Pros:

Literally everything and everyone working here were amazing!

Cons:

Nothing really.

2026-08-11 via Nuitee
K
Keith couple us
10
Pros:

Balcony with a view.

Cons:

Only half of the balconies have red Mountain View. I had to request a room change after I arrived because they had me on the back side.

2026-08-11 via Nuitee
M
Martha solo_traveller us
1
2026-08-10 via Nuitee
G
Getúlio Lamego solo_traveller br
10
Pros:

Tudo maravilhoso, as atendentes muito atenciosas, A Jhenifer e outra que esqueci o nome. Me ajudaram demais à comprar passeios pois mal falo inglês.

2026-08-09 via Nuitee
D
Diletta couple it
9
Pros:

Abbiamo passato veramente un bellissimo soggiorno a Sedona e in questo hotel. Dispone di ogni tipo di servizio, le camere sono comode e spaziose e l’hotel si trova proprio al centro della città e si può ammirare una bellissima vista panoramica.

2026-08-09 via Nuitee
S
Schneider solo_traveller ch
9
Ich habe mich super wohl und aufgehoben gefühlt.
Pros:

Die Lage ist ideal, auch ohne Auto. Der Verde Shuttle nach Sedona uptown hält direkt vor dem Hotel. Die Zimmer und Anlage war sehr sauber und gepflegt. Früchte, Wasser, Kaffee und Tee standen kostenlos zur Verfügung - herrlich.

Cons:

Man konnte nur per Kreditkarte zahlen, nicht cash. Die Mitarbeiter waren sehr freundlich und hilfsbereit, ausser der junge Herr im Nachdienst. Unfreundlich und mürrisch. Was nicht Abwerten kann, wie genial alle anderen Receptionisten waren!

2026-08-07 via Nuitee
S
Stephen couple us
9
2026-08-05 via Nuitee