The Freeport Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.1 (722 reviews)
506 US Highway 1 , Freeport , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast variety
Cons:
Lack of cleanliness
Small rooms
Mold and odors in rooms

Categories

Cleanliness
5.43
Numerous mentions of lack of cleanliness; several rooms reported as dirty or not well-maintained.
Service
8.4
Staff was noted as friendly and accommodating.
Location
7.94
Many reviews highlighted the great location.
Room Quality
6.39
Comments about small rooms and issues with bedding quality.
Amenities
6.92
Amenities were generally sufficient; some complaints about the state of the hotel.
Value for Money
6.88
Mixed feedback on value, with some guests finding it good while others had issues.
Food and Beverage
7.93
Breakfast was appreciated, although it could improve in quality.
Overall Experience
6.9
Overall experience varied, with highlights but significant cons affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:54

Property Description

Convenient Location and Amenities
Located just 1 mile from the iconic L.L. Bean Flagship Store, The Freeport Hotel by Ascend Collections in Freeport, Maine offers a daily continental breakfast and cozy rooms with free Wi-Fi, microwave, and refrigerator.

Comfort and Convenience
Each bright room features cable TV, a work desk, and access to on-site barbecue facilities. With 24-hour reception and a daily newspaper, guests can enjoy a comfortable stay.

Local Attractions
Indulge in Maine lobster at nearby Freeport Chowder House and Jameson Tavern Restaurant, or explore Wolfe’s Neck Woods State Park and Bowdoin College, both just a short drive away.

Book your stay at The Freeport Hotel for a memorable experience in Maine.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be generated and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.1
Based on 722 reviews
Cleanliness: 5.43
Service: 8.4
Location: 7.94
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 6.9
F
frank • couple • us
3
depressing end to a great vacation
Pros:

bathroom clean / mattress comfortable /water pressure good

Cons:

soiled sheets/stained comforter/ carpet needs replacing or cleaning? shower curtain mold / not the king room pictured online that we booked

2026-06-08 • via Nuitee
J
Jacques • extended_group • ca
4
finir un beau voyage dans un hôtel minable
Pros:

la situation géographique

Cons:

chambre très petite...piètre literie, salle de bain minable

2026-06-06 • via Nuitee
C
carmen11563 • NONE
10
Great stay
Pros:

Everything was amazing, from the breakfast to the room cleaning, and the management was just great, This is my fifth time staying there, and we always get treated the same way. Love the place.

2026-06-05 • via Tripadvisor
9
928eab • Solo travel
2
Ladies do not stay here! I did not feel safe.
Pros:

This place is shady. There had not been anyone at the desk the past 2 nights. My smoke alarm was chirping. I called the desk. No answer. I walked to the desk and stood there waiting from 11:30pm to 12am. I called the numbers listed at the desk and got generic voicemails. I had to climb up to the ceiling to finally turn the alarm off. The next morning I got a call from the number I dialed at the desk the night before. The lady said she had been helping another guest. For 30 minutes she was helping one guest? There were maybe 4 cars at the most in the parking lot. The next night at midnight I was awoken to a woman screaming and crying outside my window. I called the front desk and of course no answer. I called the lady that had returned my call earlier the day before and she said she would have someone check it out. While “someone” was checking it out, the woman outside my window kept crying and hollering that she hated the man outside with her and not to touch her and that she wanted to go home. I kept hearing the man say they needed to go inside. He finally got her inside (the outside door was next to my room). Right after the lady calls me back and says they have checked inside and out and they couldn’t find anyone or anything out of the ordinary. I checked out 2 days early that morning. Also, there was no swing bar lock on my door, so anyone could come in at anytime if they had a key card.

2026-06-05 • via Tripadvisor
J
Jeanne • solo_traveller • us
9
Fine. Great staff and location. Ample breakfast.
Pros:

Location and staff

Cons:

I didn’t know beforehand that pets were allowed in the rooms. I didn’t inquire. Next time I will.

2026-06-04 • via Nuitee
T
Tyler • couple • us
1
Pros:

nothing

Cons:

When asking to check in early at 130 PM I was told no, when finally checking in was told if I have pets in my room I have to take them whenever I leave the room, The room smelt bad and there was a large yellow stain on the carpet, The price for the room is way too high.

2026-05-31 • via Nuitee
R
Robert • couple • us
5
Cons:

Poorly staffed. Previous quest wash cloth in shower. There was hair on blankets.

2026-05-29 • via Nuitee
R
R7415DCjessicam • NONE
2
Don’t stay here
Pros:

The quality of this property is that of a $25/night motel. It’s dirty, the doors from the outside to the room hallways barely work and the window screens are broken - both of which create a safety issue. The hallways are dirty and smell like smoke and febreze. The shower curtain had mold on it and the bedding looked like it had never been washed. Cannot believe choice hotels allows this.

2026-05-28 • via Tripadvisor
E
Ermal • couple • us
10
2026-05-26 • via Nuitee
I
Ivonne • family_with_children • us
1
The place was OK, but they never came to clean the room
Pros:

Never came to clean the room as much as I asked

Cons:

The rooms weren’t clean

2026-05-12 • via Nuitee
L
Leeman • family_with_children • us
8
Pros:

Yes

2026-03-24 • via Nuitee
J
Jacob • couple • us
7
Decent value but small room. Thumbs up but may not stay again.
Pros:

Reasonable pricing, breakfast included., nice shower

Cons:

Small room, room temp was inconsistent, no way to stream apps (netflix) through TV

2026-03-23 • via Nuitee
P
Patrick • couple • us
3
To call this a "luxury hotel" is a blatant lie.
Pros:

The room was pretty.

Cons:

The staff - physically unavailable for check out and negative to interact with for check in.
The bed was made in the "short sheet" way and there were no extra blankets (the blue throw at the foot of the bed was just a strip of fabric).
The bathroom still had the last person's used soap and half empty shampoo container in the shower.
The shower itself never got past lukewarm, even after letting it run for 10 minutes. This was a big negative.

2026-03-05 • via Nuitee
D
davidallencarpentry • NONE
10
Weekend away
Pros:

Head to maine for the weekend and stay/stop in freeport. Has the amenities you need. Gas station, shaws market. Bucks BBQ and sunrise Cafe. For the beer drinkers you have maine beer across the street and mast landing is with the shows market. Llbean and the freeport outlets are a few miles down the road

2026-02-08 • via Tripadvisor
J
Jonny • extended_group • us
3
2026-01-19 • via Nuitee
D
Donna • couple • us
7
Comfortable, clean linens and bathroom. Carpets need to be replaced throughout facility. Staff good.
Pros:

Bed was clean and comfortable. Bathroom was updated and clean. Staff was pleasant.

Cons:

The carpets were worn and dirty in the halls. Also worn in the room. The room had an unpleasant smell.

2026-01-19 • via Nuitee
T
Thomas • couple • us
9
2026-01-19 • via Nuitee
S
Suzanne • family_with_children • us
10
2026-01-19 • via Nuitee
D
Debra • family_with_children • us
2
2026-01-19 • via Nuitee
K
Kevin • couple • us
10
2026-01-19 • via Nuitee