The Freeport Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.1 (759 reviews)
506 US Highway 1 , Freeport , us
+1 207-865-1408

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Breakfast variety
Cons:
Lack of cleanliness
Small rooms
Mold and odors in rooms

Categories

Cleanliness
5.43
Numerous mentions of lack of cleanliness; several rooms reported as dirty or not well-maintained.
Service
8.4
Staff was noted as friendly and accommodating.
Location
7.94
Many reviews highlighted the great location.
Room Quality
6.39
Comments about small rooms and issues with bedding quality.
Amenities
6.92
Amenities were generally sufficient; some complaints about the state of the hotel.
Value for Money
6.88
Mixed feedback on value, with some guests finding it good while others had issues.
Food and Beverage
7.93
Breakfast was appreciated, although it could improve in quality.
Overall Experience
6.9
Overall experience varied, with highlights but significant cons affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:54

Property Description

Convenient Location and Amenities
Located just 1 mile from the iconic L.L. Bean Flagship Store, The Freeport Hotel by Ascend Collections in Freeport, Maine offers a daily continental breakfast and cozy rooms with free Wi-Fi, microwave, and refrigerator.

Comfort and Convenience
Each bright room features cable TV, a work desk, and access to on-site barbecue facilities. With 24-hour reception and a daily newspaper, guests can enjoy a comfortable stay.

Local Attractions
Indulge in Maine lobster at nearby Freeport Chowder House and Jameson Tavern Restaurant, or explore Wolfe’s Neck Woods State Park and Bowdoin College, both just a short drive away.

Book your stay at The Freeport Hotel for a memorable experience in Maine.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be generated and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

7.1
Based on 759 reviews
Cleanliness: 5.43
Service: 8.4
Location: 7.94
Room Quality: 6.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 6.9
R
Rosemary • couple • us
9
2026-08-28 • via Nuitee
S
Shea • solo_traveller • us
10
2026-08-26 • via Nuitee
R
Roberta • couple • us
7
Small bedrooms but well kept, bedroom and shower were decent and clean.
Pros:

The hotel was nice, family type, clean,organized but expect to squeeze between double beds. Apart from that, everything was ok - nice shower, good size of tv screen, AC was functioning well. The breakfast is the average american breakfast, nothing standing out:same old same, eggs, patties, donuts, bagels, juice. The breakfast area is in the front unit, quite a small dining room area but at 8:30 AM, we had no problem finding a spot to seat. Beds were comfy. I like the fact that the towels had a decent size and seemed to be well kept. In the surroundings area there are many options of food and there is a nice brewery almost in front of the hotel. The Hannaford supermarket is a 5 minute ride by car.

Cons:

Room is way too small for a double bed unit. You have to be prepared that there is no much space there. We spent just a couple of nights there so it was okay for us.

2026-08-25 • via Nuitee
M
mongobud • Friends getaway • Greenville, Maine
2
Freeport hotel
Pros:

Reasonably priced property. Good location. No pool. Biggest problem we had is they don’t ever answer the phone. They don’t even pick up if you call from the room and there’s no option to leave a message. We had four housekeepers in the hall when we checked in but had no soap or coffee in the room. Hallway carpet was drenched in several areas. Not a property I’d stay at again . You get what you pay for right?

2026-08-22 • via Tripadvisor
M
Matthew • solo_traveller • us
8
2026-08-21 • via Nuitee
C
colleen • couple • ca
6
Pros:

Rooms were cleaned and updated. Staff helpful and friendly

Cons:

Very strong air freshener scent in common areas.

2026-08-19 • via Nuitee
F
Franck Lionel • family_with_children • ca
8
2026-08-18 • via Nuitee
M
Maureen • solo_traveller • us
10
The most important element is SLEEP: Great mattress and pillows
Pros:

It had a good ‘vibe’. Neat as a pin , close to Portland. The little pad II outside was perfect with its grill, tables, chairs , and fire pit. I created a very extra special touch. Also the breakfast was fabulous!

Cons:

Nothing -
However — an extra grab bar in the bathtub might be useful. Anther suggestion off off season marketing would be :: a shuttle bus into Portland !

2026-08-18 • via Nuitee
R
Roxanne • couple • us
5
Would not recommend this hotel
Pros:

Price but now we know why.

Cons:

Breakfast was alright but not exceptional. Staff were not very friendly. Not rude but not welcoming.Room was very small, bed not comfortable and carpet old and stained.

2026-08-17 • via Nuitee
R
Rachel • family_with_children • us
7
Clean rooms and a great breakfast!
Pros:

The breakfast was amazing! Fresh food and friendly staff. The room was small but clean.

Cons:

The hallways had a smell that was overwhelming. It was like incense covering up smoke. The room we stayed in didn't have that smell.

2026-08-17 • via Nuitee
A
Aliza • couple • us
10
Clean modern updated
Pros:

Modern renovated property . Breakfast was also served fresh with hot and cold options .
We loved our booking and as per booking.com rep it was but upon arrival it wasn’t .
The staff accommodated us right there and then …

2026-08-14 • via Nuitee
H
Heidi • solo_traveller • us
6
Freshly renovated and painted room, no hot water.
Pros:

Standard free breakfast

Cons:

Cool shower, not even a little bit warm. That sucked.

2026-08-13 • via Nuitee
D
Dan • family_with_children • us
5
2026-08-10 • via Nuitee
M
MDPoorman • NONE
10
Very nice hotel for the price!
Pros:

Friendly, welcoming staff. Clean rooms, convenient location, and decent price. Wasn’t the first time we stayed and we will stay again.

2026-08-09 • via Tripadvisor
D
dianesC9594WV • NONE
2
Not recommended
Pros:

Mattress filthy, towels awful, tv minimal channels, hole in wall by toilet paper, too many air fresheners, 2 at front desk, hallway overpowering

2026-08-09 • via Tripadvisor
E
Elizabeth • solo_traveller • us
9
Pros:

This property was very clean and the staff was super friendly.

2026-08-09 • via Nuitee
E
Ethan • couple • us
10
Very pleasant stay!
Pros:

Very clean

Cons:

Nothing

2026-08-08 • via Nuitee
D
Daniela • solo_traveller • us
10
Very comfortable
Pros:

Location was perfect for Bailey’s Island and Portland

Cons:

No pool

2026-08-07 • via Nuitee
V
Vivianne • solo_traveller • ca
9
2026-08-07 • via Nuitee
H
H6427HJrobync • Family
2
Not as advertised online
Pros:

Our stay was very disappointing. The room appeared outdated and poorly maintained, with holes in the walls, sheets that looked unclean, and a strong unpleasant odor. Unfortunately, the hallway smelled even worse.

We were also frustrated by the check-in process. Although the advertised check-in time was 3:00 p.m., we were informed upon arrival that our room would not be available until 6:00 p.m.

In addition, the television did not work, and the exterior of the property looked neglected, as though the landscaping had not been maintained in years.

Overall, the condition of the hotel did not meet our expectations, and based on our experience, I would not recommend staying here.

2026-08-05 • via Tripadvisor