Home2 Suites By Hilton Charlotte Northlake

Hotels
•
Home2 Suites by Hilton
8.4 (655 reviews)
7227 Smith Corners Blvd , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean atmosphere
Convenient location
Cons:
Room not fully clean
Inconsistent amenities
Breakfast not satisfactory

Categories

Cleanliness
7.79
Multiple mentions of cleanliness, but some complaints about half-clean rooms and a dirty pool.
Service
9.76
Consistently positive feedback about friendly and accommodating staff.
Location
8.8
Good location mentioned, but some negative experiences related to safety.
Room Quality
7.75
Some positive mentions, but issues reported with the sofa bed and fridge.
Amenities
8.28
Present but some dissatisfaction with the TV and the pool cleanliness.
Value for Money
8.24
Overall decent pricing noted, but some guests feel there are alternatives nearby.
Food and Beverage
7.79
Mixed quality feedback on the breakfast with some dissatisfaction.
Overall Experience
8.76
Generally positive experience reported, with issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:57

Property Description

Convenient Location in Charlotte:
Located just a short distance from popular attractions like Discovery Place Kids and Shoppes at University Place, Home2 Suites By Hilton Charlotte Northlake offers the perfect base for your stay in the city.

Comfort and Convenience:
Enjoy a range of amenities including concierge services, free WiFi, a shared lounge, and a continental breakfast served every morning. The hotel also features non-smoking rooms, an indoor pool, and a terrace for relaxation.

Exceptional Service:
With a 24-hour front desk, an ATM on-site, and a snack bar for guests to unwind, our attentive staff are dedicated to ensuring you have a memorable stay at Home2 Suites By Hilton Charlotte Northlake.

Book now to experience the perfect blend of comfort, convenience, and exceptional service at our hotel in Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 655 reviews
Cleanliness: 7.79
Service: 9.76
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
J
JeffE1280 • Family
10
Good hotel, GREAT people!
Pros:

Great experience with staff. The hotel itself was clean, but ultimately just a standard hotel. The difference was the staff. Everyone was exemplary but one stood out above the rest. The front desk clerk Brigette went above and beyond to make sure everything was perfect. From remembering our names and greeting us every morning, to suggestions for local restaurants. Great job Brigette and everyone else!

2026-05-28 • via Tripadvisor
K
Kellyseven • solo_traveller • us
10
Pros:

Staff were friendly and they had what we needed. It would be a nice place to stay for people traveling for work.

Cons:

There was some green stuff (candy?) On our floor and a ball of hair on they're bathroom floor.

2026-05-17 • via Nuitee
W
William • couple • us
7
2026-05-08 • via Nuitee
L
Lesia • family_with_children • us
10
Excellent!!!!!
Pros:

Everything was great about my stay!

Cons:

The people that were in the room over me. There small kids ran and jumped bout all night with so much noise!!!!

2026-05-03 • via Nuitee
T
Tamara • family_with_children • us
10
2026-04-30 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

Nice clean room,great staff

Cons:

No complaints

2026-04-26 • via Nuitee
• family_with_children • us
9
2026-04-13 • via Nuitee
A
Arielle Bradford • solo_traveller • us
10
Cons:

The breakfast

2026-04-11 • via Nuitee
J
Johnson • solo_traveller • us
10
Quiet and simple
Pros:

I liked the space and the pool

Cons:

My sheets n pillows were stained

2026-04-02 • via Nuitee
K
Kim • couple • us
10
Booked a room as a stopover on the way home and we were extremely happy!
Pros:

Staff was very friendly and helpful! The room was clean and comfortable.

Cons:

Not applicable

2026-04-01 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-24 • via Nuitee
W
William • family_with_children • us
9
Pros:

Clean, kind, stayed a week and had no problems.

Cons:

Bathroom was a little small but that’s a personal preference

2026-03-18 • via Nuitee
T
Tiarra • couple • us
10
Pros:

I had a great experience from the timeI enter the building and head to your room. It’s friendly and clean. The bed was so comfortable slept
so good. I’m big on the smell and let me tell you it was the fresh scent smell

2026-03-16 • via Nuitee
S
Susan • couple • us
10
2026-03-16 • via Nuitee
R
RACHEEN Garrett • solo_traveller • us
10
2026-03-08 • via Nuitee
W
Whitney • family_with_children • us
9
Pros:

Its was clean and convenient to uptown. The staff was friendly, the pool was open and it was 8 minutes from a Walmart and set behind a shopping plaza.

Cons:

No complaints. It served it's purpose. I enjoyed it.

2026-03-02 • via Nuitee
Q
Queena • family_with_children • us
10
2026-02-26 • via Nuitee
R
Randy • family_with_children • us
10
2026-02-10 • via Nuitee
T
Tommieka • couple • us
10
2026-02-10 • via Nuitee
S
starb773 • Family • Mechanicsville, Virginia
4
Ok nice place but not honest
Pros:

Did not have on any websites the pool was closed and the renovations were already done all that was needed was to test the water and they didn’t care enough to try to do that before a weekend

2026-02-09 • via Tripadvisor