Courtyard by Marriott Charleston-North Charleston

Hotels
Courtyard by Marriott
8.5 (1176 reviews)
7465 Northside Drive , Charleston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Delayed breakfast service
Mildew smell in room
Limited restaurant menu

Categories

Cleanliness
7.83
Some reviews mention issues like mildew smell and limited cleaning staff effectiveness.
Service
9.3
Many positive mentions highlight the staff's thoughtfulness and professionalism.
Location
9.34
Reviews indicate a very convenient location near shopping and restaurants.
Room Quality
8.29
General sentiment indicates comfortable and good quality rooms, though some issues were noted.
Amenities
8.32
The gym is well-reviewed, but the restaurant and breakfast options were critiqued.
Value for Money
8.78
Most guests find the pricing reasonable for the overall experience.
Food and Beverage
7.33
The breakfast service was notably criticized for being delayed and the menu being limited.
Overall Experience
8.8
Overall, guests had a satisfactory experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:30

Property Description

Luxurious Amenities
Courtyard by Marriott Charleston-North Charleston offers a range of upscale amenities including a fitness centre, a shared lounge, and a sun terrace with a sparkling swimming pool.

Delicious Dining Options
Guests can indulge in delectable American breakfast at the on-site restaurant or unwind with a refreshing cocktail at the bar.

Convenient Location
Situated just 3 km from Charleston International Airport, and in close proximity to Hampton Park and The Citadel Daniel Museum, our hotel provides easy access to popular attractions.

Come experience comfort and convenience at Courtyard by Marriott Charleston-North Charleston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 4.14 per day.

Location

Guest Reviews

8.5
Based on 1176 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
O
Otez couple us
1
“Unfortunately, my experience with the front desk was very disappointing. Megan Ireland was unprofessional in the way sh
2026-07-20 via Nuitee
T
Toni family_with_children us
10
It was a quick get away
Pros:

It was clean and the staff was friendly

Cons:

There’s nothing to complain about

2026-07-20 via Nuitee
J
James family_with_children us
8
It was a quick one night stay. Really no complaints other than breakfast.
Pros:

guest service

Cons:

No complimentary breakfast. My girl bathroom shower temperature control handle fell off. I did tell the front desk manager.

2026-07-20 via Nuitee
T
Tiffany couple us
10
2026-07-11 via Nuitee
A
Alfredia couple us
5
I will be coming back
Pros:

the room was very clean and cozy

Cons:

The air didn't work

2026-07-11 via Nuitee
L
Linsey solo_traveller us
1
Pros:

nothing I usually stay there during my travel for business, but will not be returning.

Cons:

everything everyday, I had to go back to the front desk to get them to reprogram my key for me to go to my room. The first room that I was in the toilet did not work. I reported it early that morning and got back from Work and the toilet still didn't work no one ever showed up to fix it. I’ve been staying at this property on and off two years during my travels for work, and it has definitely gone downhill.

2026-07-06 via Nuitee
H
Hailey couple us
10
2026-07-04 via Nuitee
T
Torres couple us
9
It was a cute and comfortable stay!
Pros:

Fresh towels every morning, bed was made, trash was taken out, and any other amenities we used were replaced with brand new ones.

Cons:

Shower water pressure was not as strong as we have liked it. I was also sad they didn’t offer free breakfast but having a bistro was still cool.

2026-07-02 via Nuitee
A
Adrail couple us
10
2026-06-27 via Nuitee
F
Felicia couple us
10
2026-06-26 via Nuitee
T
T couple us
10
2026-06-18 via Nuitee
H
Heather solo_traveller us
1
Misrepresentation of the hotel policies, prices, and safety; considering being told it was becoming cashless to avoid se
Pros:

The room

Cons:

The way the general manager handles situations when they are brought to their attention; and when caught in a lie, instead of apologizing, and trying to work with the customer they decide to no longer want to participate in the conversation, citing policy that she was already in violating.

2026-06-10 via Nuitee
A
Ashley couple us
10
2026-06-07 via Nuitee
L
Laquonda solo_traveller us
8
2026-06-05 via Nuitee
T
Thomas solo_traveller us
7
Pros:

There was a blinking light above my bed, so I did not sleep well

2026-05-26 via Nuitee
L
Lance solo_traveller us
10
Great stay
Pros:

Mr. Omar was welcoming, pleasant, professional, and warm. First impressions go a long way he made you feel like you mattered when you first entered the hotel. When you travel, you tend to observe customer service differently what meets the bar, what doesn't, and goes beyond the bar.. He achieved the beyond bar status for me. When I checked out, he was there and gave me the same experience. This time, more staff were on duty, and his interaction with other customers and staff was genuinely warm. I can tell his customer service extends to internal and external customers.

Cons:

Housekeeping, however, not sure of the cleaning policies anymore to fairly give a rating that's accurate. Meaning, does the room get cleaned daily, or is that based on the length of days that are stayed in the room that determines when housekeeping cleans rooms, or is it by request.

2026-05-25 via Nuitee
T
Theresa couple us
10
2026-05-23 via Nuitee
F
Fishmore solo_traveller us
9
Great place to stay at a reasonable cost.
Pros:

Clean & quiet

Cons:

Food services was limited.

2026-05-21 via Nuitee
J
Joy family_with_children us
5
2026-05-17 via Nuitee
M
Mark couple us
10
2026-05-14 via Nuitee