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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Terrace
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Coffee Shop on site
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Amenities
Courtyard by Marriott Charleston-North Charleston offers a range of upscale amenities including a fitness centre, a shared lounge, and a sun terrace with a sparkling swimming pool.
Delicious Dining Options
Guests can indulge in delectable American breakfast at the on-site restaurant or unwind with a refreshing cocktail at the bar.
Convenient Location
Situated just 3 km from Charleston International Airport, and in close proximity to Hampton Park and The Citadel Daniel Museum, our hotel provides easy access to popular attractions.
Come experience comfort and convenience at Courtyard by Marriott Charleston-North Charleston.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
Wired internet is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 4.14 per day.
Location
Guest Reviews
Fresh towels every morning, bed was made, trash was taken out, and any other amenities we used were replaced with brand new ones.
Shower water pressure was not as strong as we have liked it. I was also sad they didn’t offer free breakfast but having a bistro was still cool.
The room
The way the general manager handles situations when they are brought to their attention; and when caught in a lie, instead of apologizing, and trying to work with the customer they decide to no longer want to participate in the conversation, citing policy that she was already in violating.
There was a blinking light above my bed, so I did not sleep well
Mr. Omar was welcoming, pleasant, professional, and warm. First impressions go a long way he made you feel like you mattered when you first entered the hotel. When you travel, you tend to observe customer service differently what meets the bar, what doesn't, and goes beyond the bar.. He achieved the beyond bar status for me. When I checked out, he was there and gave me the same experience. This time, more staff were on duty, and his interaction with other customers and staff was genuinely warm. I can tell his customer service extends to internal and external customers.
Housekeeping, however, not sure of the cleaning policies anymore to fairly give a rating that's accurate. Meaning, does the room get cleaned daily, or is that based on the length of days that are stayed in the room that determines when housekeeping cleans rooms, or is it by request.
Clean & quiet
Food services was limited.
The hotel was very clean and the receptionist at check-in was very friendly and quick.
Unfortunately the parking lot was filled with large trucks with trailers taking up multiple spaces making it nearly impossible to find a parking spot. I managed to squeeze in behind a truck’s trailer but was left concerned that if the truck reversed just a little they would hit my car. The hotel really should not allow this considering their very small parking lot.
The bed had also seen better days and is in need of replacement and the pillows were some of the worst making a good nights sleep difficult.
I’ll likely avoid this location in the future due to the poor parking situation and uncomfortable bed and pillows.
The positive is the room was large, clean and quiet.
Clean and peaceful
Updated, fresh, comfortable
Bathroom sink faucet barely had water flow.
Could hear snoring from next room.
Rm 215
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