Sheraton Suites Fort Lauderdale at Cypress Creek

Hotels
•
Sheraton
8.2 (908 reviews)
555 Northwest 62nd Street , Fort Lauderdale , US
+1 954-772-5400

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.53
Several complaints about the hotel's overall condition and cleanliness, including dirty carpets and broken showers.
Service
10
Many reviews praised the staff's attentiveness and friendliness, especially mentioning Jalila and Athiq.
Location
9
Location is generally described as good, though some noise from trains and traffic was mentioned.
Room Quality
7.54
Rooms are described as spacious but have issues like broken showers and worn furniture.
Amenities
8.49
The pool is mentioned positively, but other amenities received mixed reviews.
Value for Money
7.52
Value perception is affected by cleanliness and room issues, leading to a lower score.
Food and Beverage
9.48
Food quality was praised in several reviews, particularly breakfast service.
Overall Experience
8.03
The experience is impacted by significant cleanliness issues despite good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:58

Property Description

Luxurious All-Suite Hotel in Sunny Fort Lauderdale

Elegant Suites with Modern Amenities
Indulge in the comfort of two-room suites overlooking palm trees and a waterfall atrium. Each suite boasts 2 HD TVs, a separate living area with a sofa bed, and convenient kitchen amenities.

Top-Notch Facilities for Ultimate Relaxation
Enjoy a state-of-the-art fitness center, a heated outdoor pool, and a relaxing hot tub on-site. With 13000 square feet of event space, this hotel is perfect for both leisure and business travelers.

Delightful Dining Experience at Terrace 555
Savor a delicious meal at the on-site restaurant, Terrace 555, serving breakfast, lunch, and dinner in a casual setting.

Experience the epitome of luxury and convenience at Sheraton Suites Fort Lauderdale at Cypress Creek. Book your stay now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Location

Guest Reviews

8.2
Based on 908 reviews
Cleanliness: 5.53
Service: 10
Location: 9
Room Quality: 7.54
Amenities: 8.49
Value for Money: 7.52
Food and Beverage: 9.48
Overall Experience: 8.03
Y
Yolanda • family_with_children • us
5
Pros:

Everything except I had to switch rooms because of the air conditioner

Cons:

I have stayed 3 times straight each time my air was out and switched rooms and that was bad as well the air conditioning

2026-10-31 • via Nuitee
J
Jacque • couple • us
1
Attached are the photos of the leaking ac unit along with the towel we had to use to try and clean the mess up to preven
Pros:

There was nothing we liked about the property. The stay was terrible.

Cons:

The ac unit was not working properly and dripping all over our floor. We arrived in the room with the ac unit being off. As soon as we turned the ac on, the unit started to create a huge puddle of water in the middle of our room creating a huge slipping hazard. This was discovered over night and we had to sleep with the ac off so the puddle didn’t grow any bigger. This issue was reported to hotel the next day. A representative told us the issue will be resolved once we returned to our room. We returned to our hotel that night and asked the new representative about our room status. And no certain answer could be given. We had to go check our own room ac. Once the ac was turned on again, the same puddle was created. So we reported the problem to the staff again. And finally was moved to another room. This caused us to be late for our dinner reservation which caused us to miss it. We reported this to the management team a day later and our story was perceived to be unbelievable. We will never stay at this hotel again. Due to the inconvenience created and the lack of urgency by the staff.

2026-10-31 • via Nuitee
M
Maicon • family_with_children • br
10
Pros:

O gerente foi sensacional, fez upgrade de quarto, liberou check out às 14h, atendimento de todos ótimo

2026-10-30 • via Nuitee
S
Sonia • family_with_children • pr
10
Familia feliz
Pros:

Todo súper bien limpio y acogedor

Cons:

N/A

2026-10-30 • via Nuitee
A
Allicia • family_with_children • ky
8
Awesome oasis in Fort Lauderdale
Pros:

The waterfall and oasis in the middle of the hotel made it feel so tranquil.

Cons:

Not many complaints, but be aware that the cost of the drinks at the bar are above average but they are strong 😁

2026-10-25 • via Nuitee
S
Salvador • solo_traveller • co
9
Bien en términos generales
Pros:

Si

Cons:

Ascensores lentos

2026-10-19 • via Nuitee
S
SHANNAHAN • family_with_children • ca
10
2026-10-18 • via Nuitee
A
Angellina • couple • us
9
2026-10-16 • via Nuitee
A
Arends • family_with_children • aw
2
2026-10-15 • via Nuitee
R
Rakell • couple • bs
10
2026-10-15 • via Nuitee
D
Dean • solo_traveller • us
1
Horrible
Cons:

The staff was the worst I ever experienced.

2026-10-14 • via Nuitee
D
Diana Paola • family_with_children • co
6
Seguridad ?
Pros:

Está renovado

Cons:

La seguridad, ingreso un homeless al hotel, de nos metió en el ascensor y duró un buen tiempo en el hotel. Eso me pareció dudoso de la seguridad.

Y lo otro q se disparó la alarma de incendio a las 5 am evacuamos y no era nada .

2026-10-12 • via Nuitee
T
Tatyanna • couple • us
1
2026-09-16 • via Nuitee
F
fabio • family_with_children • br
9
Pros:

Localização

Cons:

Sofá cama das criança xás

2026-09-11 • via Nuitee
H
Helmut • couple • de
8
2026-09-07 • via Nuitee
S
Sonai • couple • us
6
Pros:

Property was close by the airport, restaurants, Walmart and target…everything. The front staff was friendly, helpful and professional. I liked the theme night popcorn, trail mix and popsicles.

Cons:

There were 2 guys talking loudly to each other in creole…right outside our hotel door which happened to be right by the elevator. This was at 5am. Also, before we walked out the room to go check out. I caught one of the housekeepers peeking inside the room. I’m assuming it was to see if the room was empty but they should not be doing this. We actually checked out early around 9:45am.

2026-09-06 • via Nuitee
E
emerson • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Caffiene • family_with_children • bs
8
I enjoy this location good shopping and breakfast location good
Pros:

Didn't use it

Cons:

The location of elevator from front
Walk too far especially for elderly
and lack of trolley to move luggage .

2026-08-27 • via Nuitee
A
Agueda • couple • us
6
2026-08-26 • via Nuitee
D
Diana • family_with_children • bs
9
Great will be back
Pros:

I like the newly renovated rooms really nice. I have one complaint the water in the shower always wet the floors.

2026-08-24 • via Nuitee