Four Points by Sheraton Suites Tampa Airport Westshore

Hotels
•
Four Points by Sheraton
8.1 (901 reviews)
4400 West Cypress Street , Tampa , US

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Some amenities not functioning

Categories

Cleanliness
7.6
Some rooms need repair, dust noted in common areas.
Service
9.1
Friendly staff, though some communication was challenging.
Location
8.6
Convenient location close to the airport and stadium.
Room Quality
7.6
Rooms are nice and spacious but some have issues.
Amenities
8.1
Nice pool and gym, but some amenities were not working.
Value for Money
7.6
Price expectations were not met due to service issues.
Food and Beverage
7.6
Cold food reported in the restaurant with limited options.
Overall Experience
8.6
Mixed but overall a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:28

Property Description

Indulge in Comfort and Convenience at Four Points by Sheraton Suites Tampa Airport Westshore

Luxurious Amenities: Enjoy an indoor pool, gym, and St. James restaurant. Each suite boasts a refrigerator, coffee maker, and microwave.

Prime Location: Situated near Raymond James Stadium and Westshore Mall, our hotel offers easy access to popular attractions.

Complimentary Shuttle Service: Take advantage of our free shuttle to and from the airport, International Mall, and Westshore Mall.

Experience the perfect blend of relaxation and excitement at Four Points by Sheraton Suites Tampa Airport Westshore. Book your stay now!

Important information:

Please note the credit card used to make the reservation must be presented at check-in.

Please note airport shuttle times are limited. Contact property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10.75 per day.

Location

Guest Reviews

8.1
Based on 901 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.6
D
Driggers • extended_group • us
6
2026-10-25 • via Nuitee
C
Connie • solo_traveller • us
9
2026-10-23 • via Nuitee
M
Mary • couple • us
8
2026-10-23 • via Nuitee
P
Pamela • solo_traveller • us
9
A convenient place to stay before taking a flight.
Pros:

The restaurant had a healthy selection of food, which is not always the case, but it was expensive. The staff was pleasant. The room was spacious and mostly comfortable. It's a great location to the airport, and now that the airport hotel has gotten to be out of reach expensive, I would probably stay at the Sheraton again.

Cons:

Maybe it's just in need of remodeling, but the room didn't seem to be really squeaky clean. There was some kind of seed on the rug that didn't come from me. But overall, it was ok.

2026-10-22 • via Nuitee
V
Vanessa • extended_group • us
2
Not the best experience.
Pros:

The beds were comfortable.

Cons:

The room we booked wasn't available upon check in. We needed a second room to accommodate our party, the keys weren't working. We waited 2 hours on our shuttle from the airport when we were advised it was every 30 minutes. We couldn't get through to the front desk. Then the proper bedding wasn't in the rooms and once again, the front desk wasn't answering.

2026-10-21 • via Nuitee
A
abby • couple • us
1
2026-10-19 • via Nuitee
R
RICHARD • couple • us
7
2026-10-18 • via Nuitee
C
carelis • couple • us
7
Pros:

Location

Cons:

The staff was really rude and offered no assistance. When I asked about something, the response was always that I was reserved from a third party and they cannot do anything else

2026-10-17 • via Nuitee
M
Michael • couple • us
10
Great service, love the shuttle ride to and from the airport.
Pros:

Location

Cons:

Food choices in the restaurant

2026-10-17 • via Nuitee
T
Tiago Jose • family_with_children • br
8
A sala de tv se fosse clara melhoraria a estadia
Pros:

Plantas no térreo . Das instalações do térreo . Só Waffle do café da manhã . Da água na recepção

Cons:

Falta claridade na sala de tv . Acho que tinha cheiro forte no cobertor de quem dorme na sala que antecede o quadro . No sofá que vira cama o cobertor tinha cheiro forte

2026-10-16 • via Nuitee
P
Pamela • couple • us
2
2026-10-14 • via Nuitee
A
Alex • couple • us
1
Pros:

None

Cons:

Rude receptionist Vicki Vazquez; parking payment code was not working, she wouldn’t assist us when we asked. In all my years, never encountered a more incompetent, nasty, and rude hotel receptionist. Stay away from Four Points and Sheraton

2026-10-13 • via Nuitee
L
Lawrence • solo_traveller • us
6
Pros:

To many fees, I'm a disabled army veteran and I had to pay for handicapped parking. And I had to pay $50 a day incidental fees. And $21 for a continental breakfast any other hotel gives you this for free..I will never spend my hard earned money here again

Cons:

Everything was horrible

2026-10-13 • via Nuitee
D
Destinee • solo_traveller • us
2
Pros:

The lobby area

Cons:

Everything else. I paid extra for a room that said breakfast included and then come to find out it was $26 per person, the "heated indoor pool" was freezing cold.

2026-10-12 • via Nuitee
V
Vicki • solo_traveller • us
8
Pros:

Close to my venue. Staff were super professional. Bed and pillows were very comfortable.

Cons:

PAYING TO PARK. Seriously? Also, the a/c fan in my room made this loud growl noise. There was no way to turn the thing off.

2026-10-09 • via Nuitee
T
Trysh • couple • us
7
Could be better
Pros:

It’s beautiful in the atrium

Cons:

The restaurant food like eating 7/11 food and overpriced also. They ran out of a lot of stuff for drinks . One more thing for the price you pay for room, then to pay for parking

2026-10-07 • via Nuitee
D
Debra • solo_traveller • us
10
Very comfortable and would stay again!!
Pros:

Beautiful hotel, staff very polite and friendly and gracious!

Cons:

Couldn't access the football game. Amazon Prime was not available.
Bar ran out of wine and name brand whiskey early in the evening. Bar not well stocked!
Minor issues, I'm sure will be addressed. Everything else was great!!!

2026-09-19 • via Nuitee
A
Alexandre • family_with_children • us
7
Good .
Pros:

Very helpful staff

Cons:

It took a while to sort out my check-in because my reservation wasn't showing up correctly on Booking. They also tried to charge me for breakfast, so I had to go to the front desk to prove that my booking included breakfast.

2026-09-14 • via Nuitee
F
Freddy • solo_traveller • us
10
2026-09-08 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-09-08 • via Nuitee