Crowne Plaza Frankfurt Congress Hotel by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.4 (3879 reviews)
Lyoner Strasse 44 -48 , Frankfurt/Main , DE
+49 69 66330

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
High parking fees
Room maintenance needs attention

Categories

Cleanliness
6.36
Multiple mentions of cleanliness issues, including dirty windows and unrenovated rooms.
Service
7.83
Mixed feelings; some staff were noted as friendly, but there were instances of unprofessionalism.
Location
8.87
Location praised for its proximity to attractions and transportation.
Room Quality
6.82
Rooms were mentioned as needing updates, with some complaints about smells and maintenance.
Amenities
7.35
Amenities like breakfast and parking were discussed, with some positive and negative feedback.
Value for Money
6.31
Several complaints about pricing and extra costs, perceived as high for the offerings.
Food and Beverage
8.36
Breakfast was highlighted positively, with good variety noted.
Overall Experience
7.33
Generally favorable but with significant concerns affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodations
The Crowne Plaza Frankfurt Congress Hotel offers air-conditioned rooms and suites with soundproofed windows, broadband internet, and telephone, ensuring a comfortable and peaceful stay.

Wellness and Dining
Indulge in relaxation at the sauna, steam room, and modern gym in the wellness area. Enjoy a culinary journey with German and international cuisine at the hotel restaurants, or unwind on the terrace overlooking the forest during summer.

Convenient Location
Located just 1 km from the Niederrad S-Bahn station, guests have easy access to explore the city, with trains reaching Frankfurt Central Station in just 5 minutes.

Experience luxury, comfort, and convenience at Crowne Plaza Frankfurt Congress Hotel. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 3879 reviews
Cleanliness: 6.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.31
Food and Beverage: 8.36
Overall Experience: 7.33
S
Simone • couple • de
1
Nicht den Preis entsprechend
Pros:

Zu klein

Cons:

Kühlschrank kaputt Check in unfreundlich

2026-09-18 • via Nuitee
J
Jussuf-Bilal • solo_traveller • gb
10
2026-09-17 • via Nuitee
I
Irinel • extended_group • ro
4
Pros:

Mic-dejun ok

Cons:

Apa de la chiuveta si dus s-a scurs foarte greu, am mentionat la receptie ca este o probleme cu ele si au zis ca vor trimite pe cineva sa le desfunde. Evident ca nu a venit nimeni....
Frigiderul era doar de design, nu are stecher pentru a putea fi folosit...
In zona frigiderului am identificat foarte mult praf. Curatenia in camera a fost destul de slaba
Pe balcon am gasit scrumiera plina cu chistoace...fiind nefumator mirosul era foarte deranajant!

2026-09-17 • via Nuitee
J
Jussuf-Bilal • solo_traveller • gb
10
2026-09-17 • via Nuitee
J
Jussuf-Bilal • solo_traveller • gb
10
2026-09-17 • via Nuitee
J
Jussuf-Bilal • solo_traveller • gb
10
2026-09-17 • via Nuitee
K
Karin • solo_traveller • de
6
Cons:

Bei der Anmeldung wurde überpünktlich angefangen obwohl die Halle schon vollstand.
Fazit wir haben über einer dreiviertel Stunde gewartet bis wir unsere Schlüssel bekamen und das bei 41⁰ C.

2026-09-16 • via Nuitee
S
Stefan • couple • de
8
Gutes Hotel
Pros:

Gute Ausgangslage zum Stadion für Konzerte. Alles sauber.

Cons:

Ein wenig in die Jahre gekommen.

2026-09-16 • via Nuitee
J
Javier • solo_traveller • es
9
2026-09-15 • via Nuitee
D
David • solo_traveller • de
8
2026-09-15 • via Nuitee
X
Xenia • couple • de
5
Hat leider nachgelassen!
Pros:

Zentrale Lage zum Stadion und dennoch Geschäfte und Restaurants in der Nähe. Zudem war der Barkeeper, Herr Simon Crozier sehr hilfreich und hat uns in einer „Notsituation“ sehr weitergeholfen. Dieser Herr weiß Service zu leben!

Cons:

Leider hat die Sauberkeit nachgelassen. Zudem haben wir mit einem entsprechenden Schild darum gebeten „nicht gestört“ zu werden, trotzdem kam das Zimmermädchen und hat das Schild ignoriert. Leider ist auch die Minibar in jedem Zimmer ausgestellt worden, was bei Temperaturen von über 38 Grad sehr unangenehm war, da man kein Getränk kühlen konnte. Schade, wir werden leider nicht mehr kommen.

2026-09-14 • via Nuitee
S
Saberi • solo_traveller • nl
2
2026-09-12 • via Nuitee
M
Michael Steinborn • solo_traveller • de
10
2026-09-10 • via Nuitee
A
Anna • solo_traveller • de
3
2026-09-09 • via Nuitee
M
MASEL • solo_traveller • sa
1
2026-09-08 • via Nuitee
A
Ana • solo_traveller • at
7
2026-09-08 • via Nuitee
G
Guy • couple • gb
7
2026-09-07 • via Nuitee
N
Norbert • couple • ch
10
2026-09-07 • via Nuitee
O
Ozer • solo_traveller • us
7
Cons:

Parking 30 eur / night

2026-09-06 • via Nuitee
A
Andreas • couple • de
9
2026-09-06 • via Nuitee