Ola Santiago Providencia, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9.4 (3778 reviews)
Av. Holanda 307 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and modern facility
Great location
Cons:
Breakfast quality and options
Minor maintenance issues in rooms
Small and crowded pool

Categories

Cleanliness
9.54
Reviews indicate the hotel was very clean and well cared for.
Service
10
Exceptional service mentioned in multiple reviews, though minor negatives noted.
Location
10
La ubicación execelte, muy buena localización, cerca del metro y shopping.
Room Quality
8.54
Issues with maintenance in some rooms noted, like noisy air conditioning.
Amenities
9.04
Amenities were good but the pool was noted as small and crowded.
Value for Money
9.54
Good value for money, though some concerns about breakfast quality.
Food and Beverage
8.54
Breakfast noted to be chaotic with limited options and quality concerns.
Overall Experience
10
Overall positive experiences recorded despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:37

Property Description

Luxurious Accommodation
Experience luxury at Ola Santiago Providencia, Tapestry Collection by Hilton, located in the heart of Santiago. Indulge in elegantly designed guest rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for a breathtaking view of the city.

Relaxation and Recreation
Unwind by the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. Take a leisurely stroll in the lush garden or enjoy a refreshing drink at the hotel's bar. With a 24-hour front desk and free WiFi throughout the property, your comfort and convenience are our top priorities.

Convenient Location
Situated just 700 meters from Costanera Center, and within close proximity to Parque Bicentenario Santiago and Santiago Cable Car, our hotel offers easy access to Santiago's top attractions. Whether you're here for business or leisure, Ola Santiago Providencia is the perfect choice for your stay.

Book now and elevate your Santiago experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for US$24 per person per night when using an available extra bed.
    People 13 years old and over stay for US$48 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3778 reviews
Cleanliness: 9.54
Service: 10
Location: 10
Room Quality: 8.54
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 8.54
Overall Experience: 10
W
Wanderson family_with_children br
8
2026-07-25 via Nuitee
R
Rafael solo_traveller us
10
2026-07-25 via Nuitee
G
Guajardo solo_traveller cl
10
Pros:

El te disponible y la habitación

Cons:

Nada

2026-07-25 via Nuitee
B
Bubu75 solo_traveller it
8
2026-07-24 via Nuitee
L
Leandro family_with_children br
7
Pros:

Localização muito bacana! Atendentes atenciosos.

Cons:

Falta de variedade de comida do café da manhã no dia-a-dia. Sempre as mesmas opções. Chuveiro com pouca água

2026-07-23 via Nuitee
C
Carmen extended_group pe
9
Feliz
Pros:

El ambiente familiar y trato gentil

Cons:

A veces congestión en el desayuno y habitación pequeña para el precio pagado

2026-07-23 via Nuitee
G
gabriela solo_traveller ar
10
muy recomendable
Pros:

Excelente ubicación. El personal es muy amable, el hotel en general y las habitaciones son amplias y comodas. El desayuno es muy variado.

Cons:

nada

2026-07-22 via Nuitee
M
Mércia family_with_children br
10
Impecável
Pros:

Atendentes muito gentis e solícitos.

2026-07-22 via Nuitee
J
Joice family_with_children br
7
Ótimo café da manhã e boa localização.
Pros:

Localização, café da manhã excelente, conforto.

Cons:

Limpeza do quarto deixa a desejar, chão empoeirado, box vazando água.

2026-07-21 via Nuitee
L
Leticia family_with_children cl
10
Excelente
Pros:

La atención del personal siempre es destacable, es nuestro hotel favorito para nuestros viajes a Santiago, nos sentimos muy cómodos, es ideal para familias. Instalaciones, desayuno y ubicación son los mejores puntos.

2026-07-21 via Nuitee
S
Schmitt family_with_children br
10
2026-07-21 via Nuitee
C
CARLOS family_with_children br
10
Agradável!
Pros:

Boa localização, facilidade de acesso a meios públicos de transporte e comércio, como mercados, cafés, restaurantes.
Hotel aconchegante, limpo, quartos sem carpete.

2026-07-20 via Nuitee
D
Daniel Narciso Fernandez family_with_children br
9
Boa opção para hospedagem em Santiago.
Pros:

Localização excelente, 5min a pé do metro, do Costanera e do MUT. Próximo a uma boa loja para aluguel de roupas pra neve.
Quartos limpos e confortáveis.
Equipe atenciosa e eficiente.

Cons:

Preço elevado para as diárias.
Café da manhã simples, com poucas opções de frutas, e muita repetição de um dia para o outro.

2026-07-20 via Nuitee
F
Fernando solo_traveller cl
10
2026-07-19 via Nuitee
L
LEIDE ADAINAE family_with_children br
9
2026-07-18 via Nuitee
J
José Henrique solo_traveller br
7
Cons:

Funcionário grosseiro e mau preparado para o atendimento. Pouco gentil e grita com clientes.

2026-07-18 via Nuitee
R
Rizzetto solo_traveller ar
10
2026-07-18 via Nuitee
R
RITA DE CASSIA family_with_children br
10
2026-07-17 via Nuitee
C
Carlos André family_with_children br
8
Localização muito bom. O custo-benefício vale.
Pros:

Localização.
Estacionamento grande, valor já incluído no preço da diária.

Cons:

Banheiro.

2026-07-17 via Nuitee
M
Maria Juliane family_with_children br
8
2026-07-17 via Nuitee