Crowne Plaza Hotel Los Angeles Harbor by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (1690 reviews)
601 South Palos Verdes Street , San Pedro , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed reviews on value for money

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with exceptional mentions for staff like Miguel, Daniel, Lynn, and Kevin.
Location
8.6
The hotel's proximity to the harbor, cruise terminal, and various restaurants was highly valued by guests.
Room Quality
7.9
Rooms were generally well-received for their views, cleanliness, and comfort, although some guests noted minor maintenance issues.
Amenities
7.2
A satisfactory range of amenities, with positive mentions for the pool, hot tub, and on-site dining, while some guests desired additional services like spa facilities.
Value for Money
6.9
Mixed feedback on pricing, with some guests feeling it was reasonable given the location, while others believed it to be slightly high for the services offered.
Food and Beverage
7.6
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Overall Experience
8.7
Most guests had a positive overall experience, praising the hotel's staff, cleanliness, location, and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:25

Property Description

Stunning Views of the Port
Located just 4 blocks from The World Cruise Center, the Crowne Plaza Hotel in San Pedro offers breathtaking views of the Port of Los Angeles.

Modern Amenities
Each room at the Los Angeles Harbor Crowne Plaza is equipped with a cable TV, coffee machine, free WiFi, and a work desk, ensuring a comfortable stay for all guests.

Convenience and Leisure
Guests can take advantage of the hotel's fitness center, on-site swimming pool, Blu Restaurant serving delicious meals all day, and a cozy lounge for unwinding.

Book your stay now at Crowne Plaza Hotel Los Angeles Harbor for a perfect blend of convenience and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

7.9
Based on 1690 reviews
Cleanliness: 8
Service: 8.3
Location: 8.6
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 8.7
4
440leighanneg • Couples • Philadelphia, Pennsylvania
8
Great location for cruisers!
Pros:

We stayed in this hotel before a cruise. While the hotel is a little older, it is in a great location…walking distance to the San Pedro Fish Market (DELICIOUS and FRIENDLY). They offer a $20 pp shuttle to the cruise port (5 min ride) AND an Enterprise car rental is attached to the hotel, which is a very convenient option if you need a car. Breakfast is included ( a lovely buffet) and the staff were very friendly.

2026-05-23 • via Tripadvisor
J
Jocelyn • extended_group • us
10
Pros:

Clean/ front desk was very helpful.

Cons:

There was 1 lady with long black hair in the in house restaurant that was very rude. We were ordering our food & she acted like we got her nerves. Her attitude was unprofessional &unacceptable .

2026-05-23 • via Nuitee
R
Robert • couple • us
5
Horrible disappointment of a joke hotel
Pros:

Nothing it was over priced. Very dated. Unfriendly staff. Advertising room service but does not have it.

Cons:

Old building. Rooms smelled like mold in the air. Shower and sink leaked and would not stop dripping all night. Over priced everything. Food was horrible and pricey.

2026-05-23 • via Nuitee
R
Raymond • solo_traveller • us
9
Perfectly located, clean and comfortable
Pros:

The staff were all extremely welcoming.
Great location for the cruise port.
Shuttle service provided.

2026-05-22 • via Nuitee
P
Patty • solo_traveller • us
3
It was a 3 at best.
Pros:

Nice location

Cons:

The couch was filthy, the room was dated. Paint was chipped all over the desk and restroom. Hall smelled like mildew

2026-05-22 • via Nuitee
E
Eric • family_with_children • ca
8
2026-05-22 • via Nuitee
G
George • solo_traveller • us
6
Convenient and great staff. But would definitely stay somewhere else next time
Pros:

Location and Staff

Cons:

Room maintenance, food

2026-05-22 • via Nuitee
M
Mark • solo_traveller • us
10
I was pleasantly surprised that how good the hotel was
Pros:

Clean and comfortable

Cons:

No issues

2026-05-20 • via Nuitee
C
Christina • couple • us
6
2026-05-20 • via Nuitee
K
Katie • family_with_children • us
4
Location is great, room was spacious and clean. Staff was sub par.
Pros:

The location was nice. It was close to the cruise terminal. The hotel was beautiful and felt clean.

Cons:

There was no issue with the property. A couple of the staff members were a little rude. There was some misunderstanding with breakfast. I paid extra to have breakfast covered for me and my family. But when we arrived we were told breakfast would only cover the two adults. I was trying to understand what happened and explain my side of things, and the lady was not even trying to be nice about it. She was condescending and very short with me.

When we went to breakfast the next morning, we were trying to see if we could swap out the two adult tickets for breakfast for three kids breakfasts, since I was told the kids breakfast was half the price of the adult buffet, it seemed it wouldn’t be a big deal. The lady we were talking to was short with us and also being a little condescending. I was grateful when a different worker came up and was polite and told us that he would allow the swap.

In both cases, it wasn’t so much the breakfast misunderstanding that was the problem. I don’t know if it was a mess up on my part, or if the website wasn’t clear enough about the breakfast situation. What upset me, is the way I was being treated for just asking questions and trying to understand the situation. I was trying to be polite, but didn’t feel like I was being given the same treatment. I believe people in customer service roles should aim to be polite and kind, even if the request from a guest can’t be fulfilled. I was just a little shocked by the way I was being talked to.

2026-05-20 • via Nuitee
G
Gwenda • solo_traveller • us
9
2026-05-18 • via Nuitee
L
Leslie • family_with_children • us
6
It was okay and met our expectations.
Cons:

Our rooms air conditioning did not work.

2026-05-16 • via Nuitee
T
Tommy & Larry • solo_traveller • us
10
2026-05-16 • via Nuitee
P
Patricia • couple • us
10
2026-05-15 • via Nuitee
S
SUSAN • couple • gb
7
2026-05-14 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

The hotel was very convenient for cruise passengers. Restaraunt and bar on site. Very clean and quiet.

2026-05-10 • via Nuitee
S
Sandra • couple • us
10
2026-05-10 • via Nuitee
P
Powell • solo_traveller • us
8
i love staying here
Pros:

i liked all of it . the pool, jacuzzi,laundry room,the store downstairs,and the room.

Cons:

having to wait until 4pm to check in

2026-05-09 • via Nuitee
桂珍 • solo_traveller • tw
8
2026-05-07 • via Nuitee
M
Michael • extended_group • us
9
2026-05-05 • via Nuitee