Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent amenities
Cons:
Sewage smell in some rooms
Breakfast buffet overcrowded

Categories

Cleanliness
8.81
There was a sewage smell in some rooms, indicating issues that may affect cleanliness.
Service
9.57
Overall friendly and attentive staff, with standout service from concierge Clara.
Location
10
Centrally located with beautiful views and easy access to attractions.
Room Quality
9.57
Rooms are spacious and well-appointed, contributing to a pleasant stay.
Amenities
9.59
Great facilities including pool and gym, enhancing the hotel experience.
Value for Money
9.06
Room prices are balanced with the quality of the stay, though breakfast could be better.
Food and Beverage
8.61
Breakfast buffet was too busy and some items were empty, which detracted from the experience.
Overall Experience
10
A highly satisfactory stay that balances room quality and service, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:04

Property Description

Luxurious Amenities
Park Hyatt Auckland offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, sauna, and hot tub for guests to relax and unwind during their stay.

Elegant Rooms
Each room at the hotel is elegantly designed and equipped with modern comforts such as air conditioning, flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. Selected rooms even feature balconies with stunning sea views.

Exceptional Service
With multilingual staff available 24/7 at the front desk, guests can expect exceptional service and practical guidance on exploring the area, ensuring a memorable stay at Park Hyatt Auckland.

Experience luxury and comfort at Park Hyatt Auckland. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1518 reviews
Cleanliness: 8.81
Service: 9.57
Location: 10
Room Quality: 9.57
Amenities: 9.59
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 10
L
Ludwig • couple • de
8
Alles bestens
Pros:

Schönes Hotel in sehr guter Lage. Extrem freundliches und kompetentes Personal

Cons:

Badezimmer sehr kalt. Eine Bodenheizung wäre Mega. In Winter sehr unangenehm.

2026-06-11 • via Nuitee
K
Karen • couple • au
9
Pros:

Loved the beautiful black Labrador in his bed at reception! We always miss our pooch when we travel, so it was lovely to see him there.

2026-06-09 • via Nuitee
R
RADOSŁAW • solo_traveller • pl
10
2026-06-05 • via Nuitee
S
Snjezana • couple • hr
10
Great hotel at great location with nice stuff
Pros:

Everything, specially position

Cons:

Everything was great

2026-06-05 • via Nuitee
G
Gwenaelle • couple • pf
9
Pros:

Très très agréable

2026-06-03 • via Nuitee
M
Mane • solo_traveller • nz
10
Pros:

Everything about this place is what you want, from the service to the rooms, the spa/pool facilities, the food🤤🤌 Beautiful. Such a positive environment to be in, would recommend to anyone.

2026-06-01 • via Nuitee
B
Brian • couple • nz
10
2026-06-01 • via Nuitee
J
jason • couple • au
6
ROOM WAS OVERPRICED
2026-05-31 • via Nuitee
E
Emma • couple • ua
10
2026-05-29 • via Nuitee
A
Allison • couple • nz
10
2026-05-29 • via Nuitee
M
Martin • couple • nz
9
Good night overall in a great location - nice people to look after you.
Pros:

Dinner was excellent and well timed. Highly recommend the lamb shanks. Pleasant staff.

Cons:

the bed would have benefited from a sheet as well as a duvet and possibly a throw. The room was an upgrade (thanks) with viaduct views but the local populace is very noisy all night long and you might be better with an interior room. The bedside tables could have been a little cleaner, but i quibble.

2026-05-28 • via Nuitee
T
Tariq • solo_traveller • ae
9
2026-05-26 • via Nuitee
M
Maoate • couple • nz
9
Pros:

Loved the location and the pool/hydrotherapy.

Cons:

Loved it!

2026-05-25 • via Nuitee
J
Jane • couple • nz
10
The staff went over and above to help us out as I have major health issues and an early check helped me immensely and I
Pros:

It feel luxurious even if you do not have the most expensive room

2026-05-22 • via Nuitee
J
Jacqueline • solo_traveller • au
9
Beautiful, luxurious hotel with everything one can need
Pros:

Great hotel, huge rooms with lots of space and beautiful amenities.

Cons:

There wasn’t anything I didn’t like

2026-05-21 • via Nuitee
D
Diane • solo_traveller • nz
10
Relaxing and easy
Pros:

Just led loved the design of room and building

Cons:

Convenient

2026-05-17 • via Nuitee
F
Fernando • solo_traveller • br
8
2026-05-17 • via Nuitee
J
James • couple • nz
3
Bad experience to be honest
Pros:

Breakfast was bland

Cons:

Staff communication was poor

2026-05-16 • via Nuitee
P
Peter • couple • nz
8
2026-05-16 • via Nuitee
M
Mary • couple • gb
10
Pros:

Absolutely perfect place to stay in Auckland!

2026-05-16 • via Nuitee