Sheraton Vancouver Guildford Hotel

Hotels
•
Sheraton
8.6 (679 reviews)
15269 104th Avenue , Surrey , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Limited food options
Service disruptions due to staff strike

Categories

Cleanliness
8.18
Some issues mentioned regarding dirty sheets and lack of cleaning during stay.
Service
9.65
Most guests praised staff friendliness and helpfulness, despite some operational issues due to the strike.
Location
9.19
Convenient location for shopping and easy access for travelers.
Room Quality
8.64
Rooms were clean and comfortable for the most part, but had mixed sentiments.
Amenities
8.17
Limited amenities available due to staff strike, but some positive remarks on pool and gym.
Value for Money
8.63
Some guests felt it was overpriced for the service experienced, especially during staff strike.
Food and Beverage
7.18
Limited breakfast options and issues with food availability mentioned.
Overall Experience
9.15
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:13

Property Description

Luxurious Amenities
Featuring a swimming pool, fitness centre, and hot tub, Sheraton Vancouver Guildford Hotel offers a relaxing stay for all guests. The massage services provide an extra touch of pampering, ensuring a truly rejuvenating experience.

Culinary Delights
Indulge in exquisite dining at MiXT Restaurant & Lounge, where West Coast inspired cuisine tantalizes your taste buds. The on-site restaurant and bar provide convenient options for a delicious meal or refreshing drink.

Convenience at Its Best
With free WiFi, a business centre, and meeting rooms available, this pet-friendly hotel caters to both leisure and business travelers. The proximity to Vancouver city centre and Guildford town centre makes exploring the area a breeze.

Experience comfort, convenience, and culinary delights at Sheraton Vancouver Guildford Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Location

Guest Reviews

8.6
Based on 679 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 9.15
W
Will • couple • ca
10
Comfortable and excellent staff
Pros:

Amazing staff. Included breakfast was lovely. Amenities was very clean and enjoyable. Room was very comfortable and spacious. Great stay overall

2026-09-14 • via Nuitee
J
Jaspreet • couple • ca
10
2026-09-10 • via Nuitee
A
Andrea • couple • nl
10
Super mooi hotel
Pros:

Mooi en schoon hotel. Vriendelijk personeel.

2026-09-08 • via Nuitee
H
Herjinder • family_with_children • gb
1
A disappointing stay that did not meet the standards we expected from a Sheraton.
Pros:

The location was convenient for our stay and the hotel itself has good facilities. Some members of staff were helpful when we needed assistance.

Cons:

Unfortunately, the overall standard fell well below what we expected from a Sheraton. Our first-night meal was very poor, with food that was tough and inedible, meaning both the adults and children ended up going to bed without a proper dinner. Housekeeping was also disappointing — bottled water was not replenished unless we repeatedly called, the room did not appear to be vacuumed properly, surfaces were dusty and there was chipped paint around the bath. Having to continually chase basic housekeeping requests made the stay frustrating, particularly when travelling with young children. For the price and the Sheraton brand, we expected a much higher level of cleanliness, attention to detail and service.

2026-09-08 • via Nuitee
R
Renu • solo_traveller • ca
3
2026-09-05 • via Nuitee
M
Mohammed • couple • sa
9
2026-09-05 • via Nuitee
S
silvia • extended_group • au
8
2026-09-03 • via Nuitee
R
rina • solo_traveller • ca
9
Sheraton sheer comfort
Pros:

Very comfortable beds, room had everything, including shower pressure.
Also requested a room with a view, and was actually given one, so thanks to the staff!!

Cons:

Couldn't figure out the TV...

2026-08-27 • via Nuitee
K
Kam • couple • gb
4
Lethargic, lazy staff with no intuition
Pros:

The buffet breakfast is very underwhelming and feels like an afterthought. A few cereals with bacon, eggs and a couple of other warm items is quite frankly hilarious and insulting given the price. Getting the price taken off was also a palava.

The front of house staff, especially the younger ones seem like they lack basic hotel management training and customer service skills. They did the bare minimum every time e.g. when we checked-in we clearly needed a trolly for the suitcases, but no effort was made to help.

Organising a taxi for our departure was also a joke. It seemed as if staff were reluctant to want to do it. We needed a larger car for multiple large suitcases, hence I wanted to book it ahead of time. Our departure was early morning, and I wanted to make sure it was on time.

They finally rang the firm to book it. However, a separate staff member I interacted with the following morning had no information about it. There must have been no notes added or handover done.

It’s the laziest brand of hotel I have ever experienced in my life. The staff don’t seem to have any genuine energy or willingness to help. Never again.

Cons:

Generally nice rooms, located close to Guildford Town Centre. Beds are comfortable but the bathrooms feel a bit dated, especially with the tub. More on par with a motel or something even cheaper.

2026-08-26 • via Nuitee
S
Sarah • couple • ca
10
Pros:

Beautiful rooms and views. Great pool and hot tub area.

2026-08-13 • via Nuitee
W
Willem • couple • nl
7
2026-08-12 • via Nuitee
F
frederic • family_with_children • fr
8
Pros:

La taille de la chambre et l’espace piscine

Cons:

Un peu excentré de Vancouver assez loin du métro

2026-08-06 • via Nuitee
P
Prunner • family_with_children • at
9
Gut gelegenes Hotel mit bemühtem Personal und feinem Frühstück
Pros:

Zimmer war geräumig und sehr sauber. Ebenso die Anlage. Die Lage war zentral, das Frühstück nicht überladen aber sehr gut. Das Personal war sehr zuvorkommend und freundlich!

Cons:

Leider war das Poolareal untertags wegen Streicharbeiten nicht gut benutzbar oder sagen wir eher ungemütlich wenn daneben gestrichen wird. Das könnte man auch in der Nebensaison machen

2026-08-05 • via Nuitee
E
Elliot • solo_traveller • at
9
2026-08-02 • via Nuitee
S
Steffen • family_with_children • de
9
2026-07-24 • via Nuitee
K
Kathrin • family_with_children • de
8
2026-07-17 • via Nuitee
T
Taysha • solo_traveller • ca
10
Pros:

Nice pool comfy bed

Cons:

Nothing

2026-07-17 • via Nuitee
P
Priti • family_with_children • gb
9
Wonderful comfortable rooms with friendly staff and nice breakfast selection
Pros:

Friendly staff, easy to park, spacious clean rooms, good breakfast. Really comfortable beds.

Cons:

NA

2026-07-15 • via Nuitee
D
DANIEL • solo_traveller • au
10
2026-07-12 • via Nuitee
J
James • couple • ca
8
2026-07-09 • via Nuitee