Sheraton Guilin Hotel

Hotels
Sheraton
8.1 (236 reviews)
15 Bin Jiang Road, Li Riverside, Close to Elephant Trunk , Guilin , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Helpful concierge
Cons:
Dated rooms
Poor breakfast quality
Language barrier with staff

Categories

Cleanliness
7.49
Some reviews indicated issues with room condition and cleanliness.
Service
8.96
Staff were generally friendly and helpful, with specific mention of concierge services.
Location
9
The location is praised in multiple reviews, considered excellent for accessibility.
Room Quality
7.45
Rooms are described as dated and some noise issues reported.
Amenities
7.98
Amenities provided are decent but not exceptional based on multiple mentions.
Value for Money
7.94
Mixed reviews on the cost versus quality, with some feeling overpriced.
Food and Beverage
7.49
Breakfast options are criticized as limited and of low quality.
Overall Experience
8.46
Overall positive sentiment, but some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:41

Property Description

Riverfront Location and Convenient Access

Located on the banks of the Li River in Guilin city center, Sheraton Guilin Hotel offers a serene retreat just 45 minutes from Guilin Liangjiang International Airport. Enjoy easy access to popular attractions like Elephant Trunk Hill and Zhengyang Pedestrian Street within minutes on foot.

Modern Comforts and Leisure Facilities

Experience comfort in modern rooms equipped with essential amenities like a flat-screen TV, minibar, and free wired internet. Unwind at the fitness center, outdoor pool, or sauna. The hotel also offers currency exchange, car rental, and tour assistance for a hassle-free stay.

Culinary Delights and Dining Options

Indulge in a variety of dining options at Sheraton Guilin Hotel. From authentic Chinese dishes at Cathay Restaurant to Western cuisine at Atrium Coffee Shop, and Italian fare at Bene On 7, satisfy your cravings without leaving the hotel.

Book your stay at Sheraton Guilin Hotel for a memorable experience in Guilin.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWL

Location

Guest Reviews

8.1
Based on 236 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
D
davide family_with_children it
7
Pros:

Position

Cons:

Bad smell coming from the kitchen to the rooms from the afternoon till the evening in order to prepare to foods for the restaurant.

2026-08-18 via Nuitee
J
Jean francois extended_group mu
6
Stay in Guilin
Pros:

The property is well located next to the river and accessible to all the attractions nearby.

Cons:

It is in a densely crowded area and traffic is terrible. The hotel is very basic and limited amenities.

2026-08-15 via Nuitee
K
Katie couple gb
9
Beautiful hotel in excellent location
Pros:

The location is perfect, right on the river and close to the sun and moon pagodas. The staff were really friendly and helpful. The room was lovely and had everything we needed.

Cons:

The room had a smell of stale smoke although there were signs in the room stating no smoking this clearly had not been adhered to by a previous guest which was a shame.

2026-08-08 via Nuitee
A
Astrid couple hk
8
2026-08-04 via Nuitee
S
SiQi solo_traveller ch
10
2026-07-15 via Nuitee
A
Andrea family_with_children de
9
2026-07-11 via Nuitee
S
Sergey couple ru
8
2026-07-07 via Nuitee
F
Frank B. solo_traveller ch
9
2026-06-06 via Nuitee
V
Vincenza couple us
10
Comfortable and great location!
Pros:

What a fabulous stay here, great amenities and an absolute great and attentive staff! We had a very comfortable stay and highly recommended!

2026-06-03 via Nuitee
F
fabio eduardo extended_group br
9
Cons:

Reservei um quarto para três adultos
E mesmo pagando tarifa do quarto triplo queriam que os três ficassem na mesma cama
Ou somente pagando adicional para cama extra

2026-05-29 via Nuitee
S
Sreejit family_with_children in
7
Great for location otherwise would have skipped
Pros:

Very good Location. All attractions are in walking distance.

Cons:

It’s outdated decor. Our suit was not cleaned properly.
Staff barely speaks english making it difficult to communicate when mostly tourist stays in the hotel.

2026-05-27 via Nuitee
Y
Yuan Yuan Wu solo_traveller us
10
Pros:

Great location!

2026-05-22 via Nuitee
D
Dragon.Munich family_with_children cn
10
2026-05-04 via Nuitee
J
jose vicente solo_traveller es
1
Pros:

Se me retuvo u a cantidad en mi visa y 15 dias despues sigue sin ser liberalizada juegan con el dinero de los clientes

Cons:

Lo indicado y la habitación

2026-05-01 via Nuitee
L
Limbu solo_traveller hk
5
Pros:

Great Location

Cons:

Small room and bed.No balcony.No bathroom slipper.No complimentary drinks except water and tea bag.

2026-04-22 via Nuitee
L
Leena family_with_children gb
8
Small room comfortable and clean
Pros:

The hotel itself is very clean and grand as expected from 5*. The room itself was a lot smaller than expected but was clean and had a connecting room which is helpful for families.

Cons:

Housecleaning staff were rude. They were not happy when we told them we were still in the room and asked if they could come back later. They wanted to clean around us with 2 young kids (as an adult was in the shower) and was annoyed that we wouldn’t let them. Reception staff on the other hand were great.

2026-04-11 via Nuitee
L
Limbu family_with_children hk
6
Being rated 5 star and located in China We expect rooms a little bigger and facilities little upgraded.
Pros:

Comfortable Location.Around 30min drive from Guilin West railway.Near many attraction like elephant trunk hill.Lively.

Cons:

We had booked club twin room.Room was smaller than expected.Bed enough for single person per bed only.No bathroom slippers provided.Freeze was empty.Many 3-4 stars provide free drinks,water in China.View was amazing though.

2026-04-06 via Nuitee
俊彥 extended_group tw
8
2026-03-18 via Nuitee
H
Ho Weng family_with_children mo
7
Pros:

location

Cons:

Rooms are a bit dated.

2025-12-24 via Nuitee
D
Dawei family_with_children cn
9
2025-12-16 via Nuitee