Tru By Hilton Longview

Hotels
•
Tru by Hilton
8.7 (645 reviews)
3037 N. Eastman Rd. , Longview , US
+1 903-230-8266

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Noise issues
Cleanliness concerns
Inconvenient parking

Categories

Cleanliness
8.2
Several guests mentioned issues like ladybugs in the room and a need for more thorough bathroom cleaning.
Service
9.7
Most guests praised the friendly and attentive staff, enhancing the overall experience.
Location
8.7
Guests appreciated the central location but noted challenges with parking access.
Room Quality
8.2
The rooms had mixed reviews, with issues like noise from adjacent rooms and uncomfortable beds affecting comfort.
Amenities
8.2
Common amenities were satisfactory, though complaints about facilities like water pressure were noted.
Value for Money
9.2
Many reviews indicated that the price for the stay was good, which was appreciated by guests.
Food and Beverage
8.7
Breakfast had good reviews, although there were some inconsistencies noted in offerings.
Overall Experience
8.7
Despite various complaints, many guests enjoyed their stay overall and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:02

Property Description

Modern Accommodations
Tru By Hilton Longview offers stylish and air-conditioned rooms with free WiFi, ensuring a comfortable stay for every guest. Each room features a private bathroom, desk, and a flat-screen TV, along with cozy bed linen and towels.

Convenient Amenities
Guests can enjoy access to a fitness centre, shared lounge, snack bar, and free private parking during their stay. The hotel also provides a business centre for those traveling for work, along with a 24-hour front desk for any assistance needed throughout the day.

Ideal Location
Conveniently situated near East Texas Regional Airport, Tru By Hilton Longview is the perfect choice for travelers looking for a modern and welcoming hotel experience. Book your stay now and enjoy a relaxing and hassle-free visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 645 reviews
Cleanliness: 8.2
Service: 9.7
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 8.7
A
Ariel • solo_traveller • us
7
2026-09-18 • via Nuitee
F
Frederick • couple • us
9
Very nice.
Pros:

The property was clean and very comfortable.

Cons:

The property could use an overhaul on the breakfast menu.

2026-09-18 • via Nuitee
A
ARACELI • extended_group • us
10
2026-09-16 • via Nuitee
D
David • solo_traveller • us
1
2026-09-15 • via Nuitee
K
Kristen • couple • us
7
2026-09-12 • via Nuitee
K
Keri • couple • us
10
Pros:

Clean and comfortable! We enjoyed the breakfast and game area. Good location

2026-09-11 • via Nuitee
M
Marc • couple • be
8
Goed hotel als tussenstop of kort verblijf
Pros:

Goed ontbijt,ruime kamer vriendelijke ontvangst

Cons:

Geen opmerkingen

2026-09-10 • via Nuitee
D
Donna • couple • us
5
Not sure we will stay there again.
Pros:

Location was great for us. Close to everything. Breakfast was good some days, just ok on others.

Cons:

Had -0- water pressure, had to take extremely long showers to get the shampoo and conditioner out. This needs to be addressed!

2026-09-09 • via Nuitee
A
Anitra • couple • us
10
Excellent, affordable, clean and in a great location.
Pros:

The property was in a great location to eatery and shops, including a Walmart behind the hotel.

Cons:

Room was clean and staff were so nice!!!

2026-09-07 • via Nuitee
S
Sonya • solo_traveller • us
7
Very nice but bring your own coffee maker!
Pros:

Very clean facility, loved the gym, room was comfortable and clean, staff friendly.

Cons:

No coffee maker or microwave in room.

2026-09-07 • via Nuitee
D
Donna • couple • us
9
Very pleasant. Will stay again.
Pros:

Very clean. A must!

Cons:

Needs a sign for entrance. Missed it twice and heard other guest say the same thing.

2026-08-31 • via Nuitee
C
Christy • extended_group • us
10
2026-08-29 • via Nuitee
V
Vickey • family_with_children • us
6
My stay was tolerable
Pros:

The front desk staff were the best. They were very helpful and super sweet.

Cons:

unfortunately the cleaning crew stank. They never once emptied the trash, asked to clean or brought clean towels

2026-08-24 • via Nuitee
F
Frederick • couple • us
8
Very nice stay.
Pros:

The price and availability.

Cons:

The property is in a good location near restaurants and bars.

2026-08-19 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-19 • via Nuitee
C
Christie • couple • us
8
Good stay. I would stay again.
Pros:

Breakfast was good . Rooms clean. Great location. Needed to be close to hospital and it was about 8 minutes away. Plenty of food places close , Wal-Mart, Sam's, gas , car wash . 12 noon check out was great.

Cons:

A paper receipt at checkout.

2026-08-16 • via Nuitee
D
debbie • family_with_children • us
4
I was miserable and very disappointed
Pros:

I wish their were more turkey items because I don’t eat beef or pork

Cons:

I didn’t like I had to ask for my gift,I didn’t like the room I asked for ( disabled/handicapped) wasn’t available I was told it was being repaired on the day of arrival also didn’t like I didn’t have a walk-in shower ( I use a shower chair ) I also didn’t like I sat on the room for over two hours waiting for the air to get cool come to find out they had to come and reprogram/reset it which took up time in my room

2026-08-15 • via Nuitee
D
D1Son • couple • us
5
Cons:

Coffe was cold, staff was grumpy, trash on ground.

2026-08-13 • via Nuitee
T
Tanganyika • family_with_children • us
10
Great Stay
2026-08-09 • via Nuitee
C
Cindy • extended_group • us
8
Will be back. We will just pay for a decent breakfast somewhere else
Pros:

Location, staff and room were all great!

Cons:

Breakfast was awful.

2026-08-08 • via Nuitee