Home2 Suites by Hilton San Antonio Lackland SeaWorld

Hotels
•
Home2 Suites by Hilton
9.1 (942 reviews)
9911 Ingram Road Bldg B , San Antonio , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and tidy rooms
Cons:
Inconsistent cleanliness
Pool chlorine smell
Room maintenance issues

Categories

Cleanliness
8.1
Some reviews mentioned issues like a room smelling of insect pesticide and humidity problems.
Service
9.8
Overall positive comments regarding helpful staff and good service experience.
Location
9.6
Conveniently located near attractions, shopping, and restaurants as per several reviews.
Room Quality
8.6
Spacious rooms noted, but some complaints about comfort and maintenance issues.
Amenities
8.6
Amenities like cleanliness and breakfast were well-received, but some issues mentioned with the pool.
Value for Money
9.3
Strong value perception mentioned in several reviews, especially in relation to the breakfast.
Food and Beverage
9.1
Generally praised with specific compliments for breakfast; some requests for more variety.
Overall Experience
9.7
Many guests expressed they were very pleased with their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Modern Accommodations
Located just 7.5 km from SeaWorld San Antonio, Home2 Suites by Hilton San Antonio Lackland SeaWorld offers contemporary rooms equipped with all the essentials for a comfortable stay. Each room features a desk, flat-screen TV, private bathroom, and complimentary WiFi, ensuring guests have everything they need at their fingertips.

Convenient Amenities
This 3-star hotel boasts a fitness centre, indoor swimming pool, and billiards for guests to enjoy during their stay. With a 24-hour front desk, business centre, and free private parking, convenience is key at Home2 Suites. Additionally, guests can relax in the shared lounge or make use of the barbecue facilities for a delightful evening.

Nearby Attractions
Situated just 22 km from Ripleys Believe It Or Not Museum, this non-smoking property is also close to popular landmarks such as Henry B Gonzalez Convention Center and The Alamo. With San Antonio International Airport a mere 23 km away, guests can easily explore the best of the city during their visit.

To book your stay at Home2 Suites by Hilton San Antonio Lackland SeaWorld, reserve now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

9.1
Based on 942 reviews
Cleanliness: 8.1
Service: 9.8
Location: 9.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.3
Food and Beverage: 9.1
Overall Experience: 9.7
D
Daniela • solo_traveller • us
10
2026-08-25 • via Nuitee
N
Noely • family_with_children • us
10
2026-08-24 • via Nuitee
M
Mohammad • family_with_children • us
4
it wasn't pleasant.
Pros:

Room Size and the breakfast lady.

Cons:

AC was not cooling well, bathroom door could not lock, shower door could not shut, complained at reception they said they will take care of it but never send anyone.

2026-08-12 • via Nuitee
8
850santhap • Family
8
Good breakfast
Pros:

Buffet breakfast is what my kids loved the most. Food is really good. Ms. Rosa is friendly and make sure all the food served hot and stocked timely

2026-07-27 • via Tripadvisor
W
W6587ZMedithc • Business
10
Good food
Pros:

Love the food la señora Rosa❤️
her salsa is the best!

2026-07-27 • via Tripadvisor
Y
Y3175UTnancyb • Family
10
Love the breakfast
Pros:

The hotel staff was amazing!!! Rosa and Ruben were amazing at breakfast. They made sure the food was replenished and checking on us.

2026-07-26 • via Tripadvisor
C
C6719PEjohnp • Family
8
Breakfast; Rosa salsa
Pros:

Rosa’s salsa truly enhanced my breakfast experience. It paired perfectly with my English muffin, making the meal taste much better. Highly recommended!

2026-07-26 • via Tripadvisor
T
tuongv2024 • Family
10
The salsa gone really fast
Pros:

Thank you Mrs. Rosa for the most delicious salsa here.

2026-07-26 • via Tripadvisor
R
reginapX8210CJ • Family
10
Really nice employee
Pros:

The food is really good. Rosa makes a really good salsa. She’s really nice and alert of the food.

2026-07-26 • via Tripadvisor
R
renatapG6482HQ • Family
10
Great service
Pros:

The rooms are so clean, customer service is great and the foods are delicious and comforting. Rosa is such a kind person and her sauce is one of the best I’ve ever tried!! I would’ve definitely come back😁

2026-07-26 • via Tripadvisor
P
P4039ONaudreyr • Family
10
Great hotel
Pros:

This hotel is very friendly and clean. We loved it here! The breakfast is amazing. Always a lot of great options. Rosa is the best! Super friendly and always gets you what you need for breakfast.

2026-07-23 • via Tripadvisor
C
cristinamA4873CO • Family
10
Exceptional!
Pros:

Rosa was very attentive during the complementary breakfast. Coffee is my morning essential…and she made sure I had it nice and hot! Thank you Tru Hilton for making our stay exceptional with all the wonderful staff and people as warm and welcoming as Rosa.

2026-07-20 • via Tripadvisor
R
Ramon • family_with_children • us
1
Pros:

Space

Cons:

The place was FILTHY STINKY AND THE YOUNG LADY AT THE FRONT DESK WAS EXTREMELY NASTY TO BE DEALING WITH THE PUBLIC. ALSO THE FIRST ROOM THEY GAVE US SMELLED REALLY BAD LIKE THE ROOM HAD PREVIOUSLY FLOODED AND THE BATHROOM WAS NOT CLEAN, SO THEY GAVE US ANOTHER ROOM AND THAT ROOM WAS DIRTY AS WELL. I HAD TO GO OUT AND BUY CLRANING PRODUCTS JUST TO MAKE THE ROOM COMFORTABLE FOR ME AND MY FAMILY. BOTH BEDS HAD BLOOD AND CEMENT STAINS ON THE PILLOWS AND THE COVERS ALSO THE SHOWER HEAD WAS BROKEN AND WATER WAS GOING EVERY WHERE ALSO THE PIPES UNDER THE BATHROOM SINK WAS LOOSE CAUSING WATER TO GO EVERY WHERE AT THAT POINT I WAS DONE. I CHECKED OUT FIRST THING THE VERY NEXT MORNING AND I WILL NOT BE RETURNING TO THIS PARTICULAR LOCATION. IVE STAYED AT OTHER HOME2 SUITES AND THIS WAS THE BY FAR THE WORST. YALL NEED TO DO BETTER AND HIGHER MORE STAFF AND MAKE SURE THEY PROPERLY CLEAN THE ROOMS AND YALL SHOULD PUT BRAND NEW SHEETS AND COMFORTERS AND PILLOWS ON THESE BEDS ITS VERY DISGUSTING TO LAY IN THAT TYPE OF FILTH.

2026-07-20 • via Nuitee
J
jillwU4014PG • Couples • Dallas, Texas
6
Salsa with Breakfast
Pros:

The best thing about this stay was Rosa at breakfast. Her salsa is AMAZING and she served our food like we were family.

2026-07-19 • via Tripadvisor
W
W9502ANseanw • Family
10
Come for Rosa’s Salsa
Pros:

I would come back for Rose’s salsa alone. Delicious!! Very sad this place doesn’t serve other meals so I could cover my plate with it. Add chips to the breakfast buffet and I may not leave!

2026-07-19 • via Tripadvisor
4
473katherynt • Family
8
Salsa
Pros:

I enjoyed the salsa and the food today from Rosa. She was so sweet and very helpful. Wonderful lady.

2026-07-19 • via Tripadvisor
L
L4391ZYdebbieg • Family
10
Enjoyed our stay
Pros:

The front desk staff was always courteous, and our rooms were always spotless after our outings. The complimentary breakfast was delicious, especially Rosa’s salsa. The only thing that needs improvement is the pillows. Overall, we had a great stay and will definitely return.

2026-07-19 • via Tripadvisor
M
Muniz • solo_traveller • us
9
2026-07-19 • via Nuitee
D
Daydream65834793468 • Family • Enterprise, Alabama
10
Great stay for graduation
Pros:

Breakfast was great and Rosa took good care of us. The salsa was a welcome treat.

2026-07-16 • via Tripadvisor
9
977derict • Family
10
Breakfast hostess
Pros:

Rosa has the best salsa EVER!! She is so engaging and calming. The breakfast was phenomenal.

2026-07-16 • via Tripadvisor