Steigenberger Marhaba Thalasso Hammamet

Hotels
•
Steigenberger Hotels & Resorts
8.3 (2097 reviews)
Avenue Moncef Bey 8056 Hammamet Tunisie , Hammamet , TN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Excellent food and varied buffet (local specialties)
Beautiful beachfront location and well-kept exteriors
Refurbished rooms with good bedding and many USB/charging ports
Spa and saltwater pool praised
Good Wi‑Fi coverage
Cons:
Inconsistent housekeeping timing in bungalows
Air conditioning not strong in some rooms
Only one key card issued causes inconvenience
Occasional slow service/long waits at restaurants
Jellyfish in the sea led to crowded pools
Perceived value/price discrepancies among guests
Occasional mishandling/delay with towels and lost items

Categories

Cleanliness
8
Generally clean throughout the property and guests repeatedly note good housekeeping and tidy rooms, though some reviews mention inconsistent timing of cleaning in bungalows.
Service
8.6
Staff described as warm, professional and attentive in many reviews (friendly reception, excellent restaurant staff and helpful lifeguard). Some isolated service lapses noted (only one key card given, delayed towel service, occasional mishandling of lost items).
Location
8.4
Beachfront location and attractive exteriors are praised; bungalows and outdoor areas are highly rated. Sea access was affected early in stays by numerous jellyfish, reducing beach usability for some days.
Room Quality
8.4
Rooms/bungalows are described as recently refurbished, spacious with excellent bedding and many USB/charging ports; however a few guests report weak air conditioning in some rooms.
Amenities
8.3
Good amenities overall: saltwater pool, multiple pools, spa and quality massages are highlighted. Pools became crowded when the sea was affected by jellyfish, which reduced enjoyment at times.
Value for Money
7.6
Mixed perceptions of value: repeat guests are satisfied, but some guests felt rates were high (one cited paying much more than another guest), leading to occasional complaints about price vs. experience.
Food and Beverage
8.7
Food and buffets receive very strong praise (varied, high quality, good local specialties); a few reports mention slow service and long waits at the restaurant on busy occasions.
Overall Experience
8.4
Majority of reviews describe an excellent, enjoyable stay with many guests planning to return; positive atmosphere, good food and friendly staff, tempered by some operational issues (AC, housekeeping timing, occasional crowding).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:06

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Steigenberger Marhaba Thalasso Hammamet, offering 5-star rooms with elegant decor, modern amenities, and private terraces in select rooms.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or enjoy a game of table tennis and darts on the terrace. Indulge in a continental breakfast each morning before exploring nearby attractions like the Pupput Roman Site and George Sebastian Villa.

Exceptional Service
With a 24-hour front desk, free WiFi, and a range of facilities including a minibar in every room, our attentive staff ensure a comfortable stay from check-in to check-out. Book now for an unforgettable experience at Steigenberger Marhaba Thalasso Hammamet.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Location

Guest Reviews

8.3
Based on 2097 reviews
Cleanliness: 8
Service: 8.6
Location: 8.4
Room Quality: 8.4
Amenities: 8.3
Value for Money: 7.6
Food and Beverage: 8.7
Overall Experience: 8.4
K
Kebaier • family_with_children • lu
8
Je suis très contente
Pros:

Il répond à tous

2026-11-07 • via Nuitee
S
Souad • extended_group • dz
10
Pros:

Hôtel de luxe

Cons:

Rien

2026-11-06 • via Nuitee
K
KANGWOOK • family_with_children • kr
8
Pros:

식사는 대체적으로 만족했습니다.

Cons:

조용한 휴식을 원하는 경우는 아이들이 투숙객으로 있어 조금 소란한 편이니 참고하시길...

2026-11-06 • via Nuitee
C
chaimaa • couple • ma
10
Je recommande cet établissement
Pros:

On a bien aimé l’établissement

Cons:

Surtout le personnel sont très bienveillants et toujours à l’écoute

2026-11-05 • via Nuitee
F
Fatemeh • couple • fr
9
Pros:

We had a wonderful stay at this hotel! The staff were incredibly kind, friendly, and welcoming. The food was delicious, and everything made our stay enjoyable. I would definitely recommend this hotel for a relaxing holiday. We would happily come back!

Cons:

There were a few things that could have been better. Our room had some maintenance issues: the fridge wasn't working properly, and the entrance door was difficult to open and close, so it would have been better if these issues had been fixed beforehand.

I also found it quite surprising that the hotel didn't provide toothbrushes, as this is a basic amenity commonly offered by many hotels.

Another thing I found a little uncomfortable was that the reception staff repeatedly tried to offer us excursion packages. I understand that suggesting tours once is perfectly reasonable, but being approached about them several times felt a bit pushy. Guests come to the hotel to relax and enjoy their holiday, and I think giving them more space would make the experience more comfortable.

2026-11-02 • via Nuitee
E
Elyes • couple • tn
8
2026-10-30 • via Nuitee
J
Jamel • couple • tn
10
Pros:

Tout

2026-10-29 • via Nuitee
J
Jamel • couple • tn
5
Pros:

Le confort

Cons:

La cuisine avant c.etait mieux
A part le petit déj le reste c pas bon

2026-10-27 • via Nuitee
S
Sarah • couple • ch
6
2026-10-26 • via Nuitee
Z
zinou • extended_group • dz
7
2026-10-26 • via Nuitee
L
Latrech • solo_traveller • tn
10
2026-10-26 • via Nuitee
S
Slim • couple • tn
9
Pros:

Agréable séjour, personnel toujours souriant de la bonne bouffe, je suis bien satisfait avec ma famille

2026-10-25 • via Nuitee
A
Ali • family_with_children • fr
8
Bon séjour
Pros:

Le niveau de propreté était excellent, un grand merci à madame Naima pour la qualité de son travail.
Un grands merci aux valets et tous le personnel de l'hôtel.
Equipe d'animation au top.

Cons:

Certains équipements défaillants dans la chambre : téléphones dans les chambres (pas de tonalité, coupures rendant la communication impossible avec l'accueil), lampes de chevet HS.
Passage du service propreté dans les chambres un peu tardif (priorisation des départs, visites extérieures), compliqué quand on a des enfants en bas âge qui doivent faire la sieste.

2026-10-25 • via Nuitee
M
Marie • couple • fr
7
Court séjour - pratique, agreable, propre main s nourriture à revoir
Pros:

L’emplacement, les chambres, la gentillesse du personnel et la thalassothérapie très bien !

Cons:

La nourriture - pas à la hauteur d’un cinq étoiles.
Grand réfectoire impersonnel et bruyant

2026-10-25 • via Nuitee
M
Manon • couple • fr
10
La paix
Pros:

L’accueil la gentillesse
Merci pour tout à Issa , Mehdi et tout le personnel du restaurant vous êtes incroyablement gentil

Cons:

Rien

2026-10-24 • via Nuitee
A
Ali • solo_traveller • tn
10
2026-10-24 • via Nuitee
G
Gabriela • couple • br
1
I got cholera at the hotel. Nothing else to say.
2026-10-24 • via Nuitee
S
Sophie • couple • fr
9
Pros:

Personnel très agréable, qualité des repas et organisation générale, beauté du lieu, confort (plage/transats/chambre)
Spa / massages excellents

Cons:

Eclairage moyen dans chambre (veilleuses de lecture), la plage est souvent très sale (détritus venant de la mer), les toilettes côté piscine et plage sont peu nombreuses, et il faut se mettre de profil pour pouvoir y rentrer ou faire une taille 34.....

2026-10-22 • via Nuitee
C
chang • couple • gf
10
Pros:

设施非常不错，员工超级友善

2026-10-22 • via Nuitee
K
Kevin • couple • ch
8
Pros:

Preisleistungsverhältnis war spitze. Essen war sehr fein.

Cons:

Die Animateure waren sehr aufdringlich. Zudem kam das Personal mehrmals täglich auf dich zu um zusätzliche Aktivitäten zu verkaufen.

2026-10-18 • via Nuitee