Sovotel@Uptown 28

Hotels
6.6 (193 reviews)
No. 28, Jalan SS21/35 Damansara Utama , Petaling Jaya , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Location
Staff availability
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
5.36
The room was not clean upon arrival, and there were missing amenities like soap.
Service
7.83
Staff were available and helpful, though more friendliness was needed at reception.
Location
8.37
The location was appreciated, particularly due to nearby events.
Room Quality
5.32
Lack of amenities and a functioning television detracted from the room quality.
Amenities
5.35
Missing basic amenities like coffee, sugar, and TV.
Value for Money
6.31
Considering cleanliness and amenities, the value seems lower than expected.
Food and Beverage
7.36
Limited catering options available.
Overall Experience
6.93
Overall experience was okay but affected by cleanliness and missing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:20

Property Description

Convenient Location
Sovotel@Uptown 28 is strategically located near major attractions like Mid Valley Megamall and Perdana Botanical Gardens, offering you easy access to the best of Petaling Jaya.

Comfortable Rooms
Relax in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, free WiFi, and free toiletries, ensuring a comfortable stay for our guests.

Helpful Multilingual Staff
Our 24-hour front desk staff fluent in English, Malay, and Chinese are always ready to assist you with any queries or recommendations to make your stay enjoyable.

Experience convenience, comfort, and great service at Sovotel@Uptown 28. Book now for a memorable stay in Petaling Jaya.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 193 reviews
Cleanliness: 5.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 5.35
Value for Money: 6.31
Food and Beverage: 7.36
Overall Experience: 6.93
M
Min • couple • my
6
2026-09-17 • via Nuitee
M
MUHAMMAD • solo_traveller • my
8
2026-09-07 • via Nuitee
M
Muhammad Fahmi • couple • my
1
Bad
Pros:

None

Cons:

Window already broken. My booking for other rooms but get smaller rooms because all full

2026-08-31 • via Nuitee
V
Victor LeeKC • solo_traveller • my
9
2026-08-17 • via Nuitee
K
KEM SOON • extended_group • my
5
I have some security concerns, as I dropped my phone for 2 days without calling back they found, and
2026-08-12 • via Nuitee
S
Shafiq • solo_traveller • my
10
2026-07-09 • via Nuitee
L
Linanoradzlina • solo_traveller • my
10
Pros:

Good location

2026-07-09 • via Nuitee
F
faris • couple • my
10
2026-07-06 • via Nuitee
L
Ling • solo_traveller • my
10
2026-06-30 • via Nuitee
S
sm • family_with_children • my
10
2026-06-26 • via Nuitee
X
Xellos Omake • solo_traveller • my
6
Good location, if you have low expectations.
Pros:

Location near with everything. Parking is easy if you're early.

Cons:

Poor water pressure in the toilet, droplets of water in shower, no lift, beware if you have heavy luggage. Took family room, 2 queen size bed with barely any room to wiggle.

2026-05-31 • via Nuitee
C
Casa Inspirasi • solo_traveller • my
4
Pros:

The room is clean, bed is comfortable and aircon is working, but to request for official receipt is so difficult, never return for business trip

Cons:

The reception not able to provide an official receipt for me to claim, asking me to print the receipt provide by booking.com but the booking.com receipt does not have the info needed such as company number. After several rounds of negotiation and hour spending only the reception manage to produce the receipt with the assistance from HQ staff. If you are staying for a business trip and require official receipt, avoid this hotel

2026-05-16 • via Nuitee
I
Intan • solo_traveller • my
6
Pros:

Air cond is freezing cold

Cons:

Shower dah leaking sikit, no elevator

2026-05-11 • via Nuitee
J
Joanne • couple • my
6
2026-04-12 • via Nuitee
M
Musfirah • couple • my
7
2026-04-10 • via Nuitee
W
Waseem • family_with_children • my
2
Pros:

Shower not good I complain but still very bad

2026-04-09 • via Nuitee
M
Muhammad Syafiei • family_with_children • my
10
2026-04-04 • via Nuitee
K
Kajendra • family_with_children • my
1
Pros:

None

Cons:

Sucks

2026-03-31 • via Nuitee
H
HUTESSWARAN • family_with_children • my
10
2026-03-14 • via Nuitee
K
Kenken • couple • my
10
2026-03-10 • via Nuitee