Hampton Inn Boston Woburn

Hotels
•
Hampton Inn
8.7 (1393 reviews)
371 Washington Street , Woburn , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Breakfast quality
Parking fees

Categories

Cleanliness
8.28
General cleanliness is mentioned positively, but some specific reviews had concerns about room cleanliness.
Service
9.25
Staff was frequently described as friendly and professional with prompt service.
Location
9.29
Many reviews praised the hotel's location being convenient and close to amenities.
Room Quality
8.74
Rooms were often described as modern and well maintained, although some had cleanliness issues.
Amenities
8.27
Decent amenities are mentioned, but some suggested there could be improvements.
Value for Money
8.73
General sentiments about value for money were neutral to positive.
Food and Beverage
7.78
Reviews indicated the breakfast had mixed quality, with some items criticized.
Overall Experience
9.25
Overall positive sentiments with many expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Luxurious Amenities
Hampton Inn - Boston Woburn, MA offers a fitness centre, shared lounge, BBQ facilities, and free WiFi. Guests can also enjoy luggage storage, a terrace, and a shuttle service arranged by the attentive staff.

Comfortable Accommodations
Each unit at the hotel is equipped with a fridge for convenience. Guests can start their day right with the option of an à la carte or American breakfast. Free private parking, a business centre, and a 24-hour front desk ensure a hassle-free stay.

Convenient Location
Located in Woburn, the hotel is just a short distance from Boston and Salem, making it a prime choice for travelers. With Logan Airport nearby, transportation to and from the accommodation is a breeze.

Book your stay at Hampton Inn - Boston Woburn, MA now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.7
Based on 1393 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
A
Awilda • family_with_children • pr
10
2026-09-18 • via Nuitee
T
Tatiana • solo_traveller • ca
8
En général très bon choix
Pros:

La chambre est grande est très propre, personel accueillante, l'emplacement de l'hôtel est parfait.

Cons:

Le petit déjeuner pourrait être mieux, il manque des légumes et du fromage. Le café était horrible...ce n'est pas du café mais de l'eau avec arôme de café.

2026-09-17 • via Nuitee
S
Steven • solo_traveller • us
8
Pros:

The breakfast was amazing

Cons:

$150.00 deposit

2026-09-13 • via Nuitee
L
Luc • solo_traveller • ca
8
Pros:

Chambre et salle de bain spacieuses

Cons:

Manque le sourire a l'accueil.

2026-09-12 • via Nuitee
A
Agustinus • family_with_children • us
10
Exceptional!
Pros:

The hotel is clean and the staff are helpful

Cons:

Need more fresh fruits for breakfast.

2026-09-11 • via Nuitee
C
Christian • couple • at
8
2026-09-09 • via Nuitee
A
Allya • extended_group • ca
8
2026-09-09 • via Nuitee
M
Mario • solo_traveller • it
9
Mario
Pros:

Camera spaziosa e ottima colazione

Cons:

Un poco fuori mano rispetto a Boston

2026-09-07 • via Nuitee
M
Melinda • couple • us
8
Will visit again if my plans are in the area.
Pros:

Property was easily accessible. Situated about 20 minutes from both Boston and Salem. Everyone was friendly and facilities were clean.

Cons:

Their continental breakfast definitely needs improvement.

2026-09-06 • via Nuitee
C
Charles • couple • us
8
2026-09-04 • via Nuitee
B
Brenda • solo_traveller • us
8
2026-09-04 • via Nuitee
C
Charles • couple • us
8
Okay. Nice staff.
Pros:

Room was very nice. Location convenient.

Cons:

Business center was a single computer with a printer that didn’t work.

2026-09-04 • via Nuitee
M
Michele • couple • us
9
Overall.. the stay was exceptional. Clean, quiet and friendly staff.. would definitely recommend
Pros:

clean and very friendly and helpful staff..

Cons:

That I had to pay a $150.00 fee since I booked through Booking.com. I asked when the reimbursement would show up in my bank account and they did not know.. Thats a large amount of money to have to just sit on..

2026-09-01 • via Nuitee
R
Ricardo • extended_group • ca
1
I don’t recommend to anybody.
Pros:

Nothing. Pretty lame for the price.

Cons:

The breakfast was terrible. At some it was missing hash brown and Canadian ham. By the way, the bacon they had was a lame turkey bacon instead of real bacon. I was mischarged for the 2 rooms, I needed to stay longer during the checkout even though I already had pointed it out in the first day that there was something wrong.

2026-08-31 • via Nuitee
E
Eva • extended_group • in
8
2026-08-29 • via Nuitee
K
Ken • family_with_children • us
7
2026-08-27 • via Nuitee
A
Adnerys • couple • us
10
2026-08-25 • via Nuitee
R
robertsK8406EJ • Solo travel
6
Great staff but unresponsive and professional general manager
Pros:

The common areas of the property and the rooms were clean and quiet. Other neighboring guests' conversations could be heard in the hallway but not through the walls of the room. The elevator buttons were missing the floor numbers; it looked like there had been peeled off or vandalized, but not replaced.

Unfortunately, during my stay I was awoken at 2:30AM by the fire alarm in my room. The overnight staff immediately called my room to ask if there was smoke or fire in the room and I responded there was neither. He told me the alarm was only sounding in my room (not the entire floor) so he asked could he come to my room to see if there was an issue with the alarm. I agreed and he arrived shortly but couldn't determine why the alarm was sounding and wasn't sure if he would be able to turn it off. While he tried to resolve the issue, he offered to move me to another room and apologized for the issue and inconvenience. He also said he would document the incident and that I could speak to the manager during business hours to discuss options to compensate me for the issue. When I checked out later that day I asked to speak to the manager but was told he was in a meeting. The receptionist agreed to document my request for him to call me after his meeting, also gave me his business card and advised me was typically there until 5:00PM daily. Since I had not received a call by 3:30PM that day, I called and left the manager a voicemail message to return my call regarding the incident, but he never called me back -and it is now 2 days later. This is obviously VERY unprofessional and improper. There is no excuse why the manager did not call me as requested despite both a message from his colleague and a message from me. It appears he didn't want to address the issue and chose to purposely disregard it; thereby avoiding trying to resolve it with me. It's sad that all the other staff I interacted with that were all in subordinate roles were very professional and attentive; however, the general manager of the property could not meet that same basic standard.

2026-08-21 • via Tripadvisor
S
Sergiy • family_with_children • de
9
2026-08-21 • via Nuitee
D
Didier • solo_traveller • cr
8
2026-08-17 • via Nuitee