Sheraton Parkway Toronto North Hotel & Suites

Hotels
Sheraton
8.6 (895 reviews)
600 Highway 7 East , Richmond Hill , ca

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Good amenities
Cons:
Parking issues
Noise complaints
Maintenance delays

Categories

Cleanliness
8.53
Generally praised for cleanliness, but some comments about maintenance issues.
Service
8.9
Friendly staff with specific mention of helpful service from Fawzia.
Location
8.84
Convenient location highlighted positively in multiple reviews.
Room Quality
8.49
Rooms are spacious and comfortable, but some details about noise complaints.
Amenities
8.62
Good amenities but some complaints about parking and shared pool.
Value for Money
8.08
Good value indicated, but mixed opinions on parking and noisy rooms.
Food and Beverage
8.63
Breakfast was acceptable and praised positively overall.
Overall Experience
8.7
Positive overall experience noted, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:58

Property Description

Luxurious Amenities
Sheraton Parkway Toronto North Hotel & Suites boasts top-notch facilities, including two indoor pools, an outdoor pool, and a 24-hour fitness centre. Guests can unwind in the whirlpool tub or indulge in a spa treatment at the Caesar Spa.

Dining Options
Crave restaurant offers a diverse menu for all meals, while Spirits lounge provides a cozy spot for drinks. For a quick bite, guests can grab a pizza from Pizza Hut Express or savor a cup of Starbucks coffee.

Entertainment and Leisure
The hotel's athletic club offers free fitness classes, ensuring guests stay active during their stay. The new Patio Bar & Grill is perfect for poolside dining and drinks, adding a touch of relaxation to the experience.

Book your stay at Sheraton Parkway Toronto North Hotel & Suites now to experience unparalleled comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, May 25, 2026 until Sun, Jun 21, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 895 reviews
Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.7
D
Danny solo_traveller ca
3
Pros:

Rooms very clean,beds comfortable. Location is good. Towels in the room, large which was nice. Room is spacious. Cleaning staff really nice. Check out is at 12noon which was nice.

Cons:

Many things are add ons or upgrades!! Like a cup of coffee. Several other Hotels are very clean, provide complimentary coffee and many include breakfast.
There was a large group there during our stay. I/we had great difficulty getting to the elevator or Lobby area because the group filled the hallway and were not curteous in letting other guests through.

2026-05-23 via Nuitee
N
Nick couple ca
7
2026-05-22 via Nuitee
E
Emily couple us
8
2026-05-21 via Nuitee
G
Georgios solo_traveller at
10
Pros:

Free parking, room was clean and comfortable, personal was very helpful and polite.

Cons:

All good

2026-05-19 via Nuitee
H
Hartono family_with_children ca
4
My back hurts because sink bed
Pros:

First night me and my family stay at room 520, the bed us sinking and in the morning my back and hip are sore, after I call they give me new room

Cons:

The shower was leaking water, so all wet after shower, I notice no rubber between the glass.

2026-05-19 via Nuitee
J
Joao couple ca
10
My stay was excellent.
Pros:

Friendly Staff & Service. Very helpful when trying to find your way around as it is a big property.

Cons:

Nothing

2026-05-19 via Nuitee
A
Artur family_with_children sa
4
Staff could be better
Pros:

Location

Cons:

Staff not friendly with costumer requests

2026-05-18 via Nuitee
W
Wei Hsin couple ca
9
2026-05-17 via Nuitee
A
Andrea solo_traveller ca
6
Cons:

TV in our room didn't work, despite the maintenance tech attempting to fix it. None of the in wall charging worked either. We were there on business, it was very close to our jobsite which was a bonus. Staff was lovely.

2026-05-16 via Nuitee
S
Sacha solo_traveller ca
8
2026-05-11 via Nuitee
R
Riley couple ca
10
2026-05-11 via Nuitee
L
Leon ID family_with_children us
8
Great breakfast. Comfortable rooms.
Pros:

Excellent breakfast and great service.

Cons:

Parking was busier then expected

2026-05-06 via Nuitee
C
Chi Chung solo_traveller hk
7
Location is good for my activities
Pros:

Good location and restaurant very close

2026-05-05 via Nuitee
M
MB solo_traveller si
8
Pros:

Spacious room and badroom

Cons:

Poor quality of food at the breakfast buffet.

2026-04-28 via Nuitee
C
Clarysha solo_traveller ca
6
Looks nicer than it actually is.
Pros:

The shower.

Cons:

The pull out bed was horrendous. It sunk in the middle. The jet tub (which was the entire reason for booking this particukar hotel and room) was unusable as it had black clumps that came out of the jets and into the water. The fridge was unavme to be used once the pull out bed was opened. I was hoping for a good experience at this hotel and I was thoroughly disappointed.

2026-04-26 via Nuitee
F
Fu couple ca
10
Cons:

隔音不好

2026-04-25 via Nuitee
C
Cherita solo_traveller us
8
2026-04-23 via Nuitee
A
Ali family_with_children ca
6
Cons:

That is old and needs to be renovated.

2026-04-09 via Nuitee
G
Gloria extended_group ca
10
2026-04-02 via Nuitee
F
Fanelle solo_traveller gb
5
2026-04-01 via Nuitee