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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation
La SUITE Matera, a 5-star hotel in Matera, offers elegant rooms with free WiFi and air-conditioning. Each room boasts a private bathroom and modern amenities, ensuring a comfortable stay.
Convenient Services
Experience top-notch service with a 24-hour front desk, room service, and luggage storage available to cater to all your needs. Relax and unwind in the well-equipped rooms featuring a kettle and a flat-screen TV with cable channels.
Ideal Location
Perfectly located near popular attractions such as MUSMA Museum and Tramontano Castle, La SUITE Matera is the ideal choice for travelers seeking luxury and convenience in Matera.
Book your stay at La SUITE Matera now and indulge in a truly lavish experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The hotel ambience installations location all!!
ColaIone e pulizia al top di gamma
Il parcheggio con vani molto piccoli soprattutto per supercar
Localização e conforto excelentes
Os funcionários do café da manhã não são muito simpáticos.
Pra aumentar ou diminuir o ar condicionado precisa ligar pra recepção. Pouco prático.
Everything except the breakfast.
Breakfast was awful.
We really liked your hotel, and we stayed 2 nights and so had 2 breakfasts.
Ive never had a breakfast as bad as the one offered by your hotel. The "Hot" foods were luke warm. The plates to put these "hot" foods were cold, so the luke warm food quickly went cold.
The overall choice offered was very limited. There wasn't even fresh orange juice. There was a carafe of what was described as orange juice, but it was in fact standard carton-ed orange juice which was poured into a carafe, with lots of ice in it (to make it cold) but which actually diluted it so much that was just colored water.
The bread offerings was also limited and what was there was so quality that one wouldn't touch it.
I ordered a flat white coffee but was delivered a frothy white water with absolutely no coffee in it. When I pointed this out to a member of staff, she just laughed and took the cup away to get a new one.
And these are just examples.
The breakfast was so bad, that it meant that whoever was in charge of breakfast had no understanding whatsoever of how breakfast should be served in a 5 star hotel. I'm not saying the individual who was breakfast manager those mornings had no understanding, I'm saying that at the top level management (the catering director) of the hotel had no understanding. That person should move to a different job, not in hospitality.
La spa
Nulla
Muy buenos
שרות מצויין חדרים גדולים
Great hotel and great staff
L’emplacement juste en face du centre historique
Beaucoup de détails qui ne sont pas au niveau d’un 5 étoiles, smart tv très vieille impossible de mettre netflix ou autre, le parquet dans un état lamentable pas bien posé et qui se relève de partout
Definitivamente la ubicación y las habitaciones son muy amplias y cómodas. Todo es cerca puedes ir caminando a cada lugar!
Quarto grande, estacionamento muito bom
Localização
Dificuldade para entender como funcionar certas funcionalidades
Ar condicionado só ligando para portaria para diminuir
Sem controle no quarto
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