Hotel Puerto Colombia

Hotels
•
Independent
7.6 (17 reviews)
Calle 2A no. 5 - 58, Puerto Colombia, Atlántico, 081007 , Puerto Colombia , CO
57-313 538 1079

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor service
Maintenance issues
Dirty common areas
Mold in the bathroom

Categories

Cleanliness
6.3
Mixed reviews on cleanliness, with some guests mentioning cleanliness as a positive aspect while others complained about dirty common areas and mold in the bathroom.
Service
3.5
Poor rating for service, with multiple guests expressing dissatisfaction with the staff and their treatment of guests.
Location
8.5
High rating for location, with guests consistently praising the convenient location of the hotel near key landmarks and attractions.
Room Quality
5.5
Mixed reviews on room quality, with some guests appreciating clean rooms and comfortable beds while others criticized broken amenities and maintenance issues.
Amenities
5.8
Average rating for amenities, with guests mentioning satisfactory facilities like the pool but also complaining about the lack of spa services.
Value for Money
5.2
Mixed feedback on value for money, with some guests finding the price reasonable given the location while others felt it was too high for the services offered.
Food and Beverage
6.5
Fair rating for food and beverage, with guests appreciating breakfast and restaurant services but suggesting improvements in variety.
Overall Experience
4
Low rating for overall experience, with multiple guests having a negative experience and expressing reluctance to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:44

Property Description

Discover the perfect blend of relaxation and excitement at Hotel Puerto Colombia, where comfort meets convenience.

Recreation Oasis
Unwind in our sparkling outdoor pool or soak in the breathtaking views from our rooftop terrace and lush gardens. Enjoy a refreshing escape just steps from the city’s vibrant attractions.

Gastronomic Delight
Savor the flavors of the region at our on-site restaurant, Caribe, offering mouthwatering local cuisine. Prefer to dine in? Room service is available for your convenience, and don't miss our complimentary continental breakfast served daily.

Stay Connected
With complimentary Wi-Fi throughout the property, stay connected effortlessly. Our modern air-conditioned rooms come equipped with flat-screen TVs and comfortable amenities, ensuring a restful stay.

Book your getaway at Hotel Puerto Colombia today and experience unforgettable hospitality!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Children 18 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BAQ

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pet max weight (per pet) in lb is 11

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 5

See all policies

Location

Guest Reviews

7.6
Based on 17 reviews
Cleanliness: 6.3
Service: 3.5
Location: 8.5
Room Quality: 5.5
Amenities: 5.8
Value for Money: 5.2
Food and Beverage: 6.5
Overall Experience: 4
A
Alexander • extended_group • co
6
Pros:

Preis leistungs Verhältnis

Cons:

Raume sind zu warm

2026-05-21 • via Nuitee
A
Adam • couple • gb
6
2026-05-17 • via Nuitee
D
DANIELA ALEJANDRA • solo_traveller • mx
3
Mala experiencia... no corresponde las imágenes
Pros:

Nada, las imágenes no corresponden a la realidad, el hotel está en decadencia, la zona es muy fea

Cons:

Teniamos desayuno incluido y nisiquiera había café, ni agua.
La zona era muy fea y ruidosa, las instalaciones estaban viejas y descuidadas las llaves de la regadera se caían muy mal en verdad fue una mala experiencia

2026-05-16 • via Nuitee
D
DANIELA ALEJANDRA • solo_traveller • mx
3
Mala experiencia
Pros:

Nada, las instalaciones están en muy mal estado y la zona muy fea

Cons:

No nos gustó nada, las instalaciones en pésimas condiciones, mal servicio,

2026-05-16 • via Nuitee
C
Cedric • solo_traveller • fr
2
Crappy stay. Stayed at a friend's house 2/3 of the time.
Pros:

The location is very centric. That's all that can be a minor positive.
Cleaning staff friendly.

Cons:

I skipped breakfast, not appealing the me.
The coffee was tolerable with enough sugar and milk.
Nowhere to park because it's dead square downtown and hotel has no parking.
Everywhere around there are street parties. Can't sleep.
Windows don't close well so can't block off the noise.
Toilet seat not locked in place. Have fun!
Staff uninterested about anything.
They don't answer on the booking app.
They probably won't even see this review nor care about it.

2026-05-11 • via Nuitee
L
Lissett • solo_traveller • pe
8
Pros:

La Sra. del servicio a la habitación me devolvió mi cartera donde tenía mis documentos, dinero y cosas personales cuando me había cambiado d habitación la dejé olvidada, estoy muy agradecida con ella porque de otro modo no hubiera podido retornar a mi país, muchas gracias por su honestidad y apoyo.

2026-05-06 • via Nuitee
R
Renata • extended_group • co
5
No cumple las expectativas generadas por calificaciones previas de otros visitantes.
Pros:

La ubicación es excelente. Las camas son cómodas y el espacio es aseado.

Cons:

El personal puede ser mucho más amable, parecen ofenderse cuando se les pregunta por alguna alternativa de parqueadero dado que el hotel no cuenta con uno propio, visitábamos Puerto Colombia por primera vez, tuvimos que dejar el carro en la calle trasera del hotel sin garantía de resguardo seguro. El desayuno fue muy decepcionante para todo mi grupo de cinco personas, esperaba mucho más dado que varios visitantes previas lo habían valorado como bueno.

2026-04-28 • via Nuitee
R
Ronald • couple • us
10
2026-04-26 • via Nuitee
E
Edgardo Luis • extended_group • co
7
estadia ok parqueadero malo
Pros:

esta bien ubicado en el centro y se puede disfrutar sin preocupaciones

Cons:

el parqueadero me dijeron que podria dejar el carro enfrente del hotel pero tienen un nido de palomas que me cagaron todo el carro el siguiente dia iba para un lugar que no podia llevar el carro asi de sicio fue un desagradable experiencia.

2026-04-21 • via Nuitee
P
Pedro • couple • co
10
2026-04-20 • via Nuitee
E
Eduardo • couple • co
8
Cons:

Mucho ruido en la calle hasta tarde en la noche

2026-04-19 • via Nuitee
F
Fernan • family_with_children • co
5
No quiet and relaxing
Pros:

Location

Cons:

Too much noise, and water service was suspend it

2026-04-05 • via Nuitee
M
Magister20 • extended_group • co
10
2026-04-02 • via Nuitee
C
Campo Elías • family_with_children • co
2
Decepción
Cons:

Es imposible pensar que en un hotel quiten el agua todas las noches. Pero en ese pasa esto. Tenaz... no tienen tanque de reserva y lo dejan a uno sin agua. el desayuno muy muy básico muy regular... las instalaciones no impiden que el ruido de la discoteca que afuera afecte el descanso. La verdad no volveré...

2026-04-01 • via Nuitee
A
Alberto • solo_traveller • co
9
Pros:

Exelente ubicación

2026-03-06 • via Nuitee
A
Adam • couple • gb
7
2026-03-05 • via Nuitee
D
Daniela • couple • co
8
Pros:

Los desayunos son ricos, la ubicación del hotel es muy buena y el personal es amable.

2026-03-03 • via Nuitee
S
SANTIAGO • couple • co
5
Pros:

El desayuno estaba bien

Cons:

Al quedar en la plaza hay mucho ruido y no se puede dormir bien

2026-02-23 • via Nuitee
B
Blanco • couple • co
10
Excelente
Pros:

El desayuno y la cercania con la playa, el muelles y sobretodo la gastronomia de la zona

Cons:

Se sentia un poco tosco hablar con los recepcionistas, pero eran muy amables

2026-02-13 • via Nuitee
M
Monica • couple • us
10
Excepcional
Pros:

La comida es exquisita. Y el personal muy atento y profesional!

Cons:

Todo me gustó!

2026-02-09 • via Nuitee