Hotel 1620 Plymouth Harbor

Hotels
9 (933 reviews)
180 Water Street , Plymouth , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
Limited dining options in winter

Categories

Cleanliness
8.73
Most reviews indicate rooms are clean, but a few noted concerns about room conditions.
Service
10
Consistently praised for helpful and friendly staff, especially Dan at the front desk.
Location
9.7
Multiple reviews highlight the excellent location close to restaurants and amenities.
Room Quality
8.24
Complaints about outdated furniture and noise issues, but some rooms are described as comfortable.
Amenities
8.69
Varied mentions of amenities, with some positive feedback about the pool area and a few drawbacks.
Value for Money
8.22
Some reviews expressed that the price does not match the room quality.
Food and Beverage
8.68
Limited options mentioned, particularly during winter, but the location is near many dining options.
Overall Experience
9.73
Generally positive experiences shared, mostly focusing on a great stay and the friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:23

Property Description

Historic Location
This Plymouth, Massachusetts hotel situated across the street from the charming Plymouth Harbor offers a picturesque setting for your stay.

Indoor Heated Swimming Pool
Unwind and relax in the indoor heated swimming pool, perfect for a refreshing dip after a day of exploring the historic town.

Convenient Amenities
Enjoy the convenience of Cable TV, a coffee maker, and a refrigerator in each guest room. Additionally, paid WiFi access and parking are available for a comfortable stay.

Experience the best of Plymouth with whale watching and pirate tours nearby, along with shopping and dining options just steps away at the Village Landing Marketplace Shopping Center. Book your stay at Hotel 1620 for a memorable and convenient visit to this historic town.

Important information:

The credit card and the identity card provided at check-in must have the same name on them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 933 reviews
Cleanliness: 8.73
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 8.22
Food and Beverage: 8.68
Overall Experience: 9.73
L
Lourdes • couple • us
10
2026-05-25 • via Nuitee
M
Mike • couple • us
10
Pros:

Amazing staff and management

Cons:

It was great nothing bad to say

2026-05-25 • via Nuitee
K
Kathleen • solo_traveller • us
10
2026-05-21 • via Nuitee
M
martinkH5993RP • Family
2
Canceled last min, poor customer service and not a care given.
Pros:

Hotel canceled last just a few short hours before our arrival.

First stating refurbishments and then confirming they over booked. We had confirmation from March when we booked for our stay in May and even the night before the trip.

We arrived from Ireland with no accommodation as it was canceled while we where on the plane.

Customer service was no help and said a manager would call me back but never did.

2026-05-11 • via Tripadvisor
J
Jan • couple • au
7
Great location and walking distance to everything you need to see
Pros:

Great location and walking distance to pretty much everything there is to see in Plymouth. It was just one night stay for us so it was okay.

Cons:

Finding staff was difficult from time to time and they rely on self check in and self check out.

2026-05-11 • via Nuitee
A
Ashley • couple • us
10
2026-05-09 • via Nuitee
L
Lynne • couple • us
6
It was convenient for a quick overnight stat
Pros:

Location was nice and easy to get to. Great parking!

Cons:

Rooms need to be ready earlier. At 4:30 on a Saturday afternoon, every room should be ready to go without checking on its status. Also we froze at night. The blanket was far too light for the end of April.

2026-05-04 • via Nuitee
3
336jacquik • Friends getaway
10
Awesome so blessed!
Pros:

Went here for our retreat! Wow! Great staff, clean hotel. Wonderful location.

2026-05-03 • via Tripadvisor
7
705eimearl • Family
2
Don't Bother! They'll Take your money and cancel the booking!
Pros:

Absolute disgrace! Took full payment for our booking 3 days before we were due to check in and then cancelled our reservation when we were en route, 3 hours before check in time due to "overbooking" with no sign of a refund. Terrible experience and customer service!

2026-05-01 • via Tripadvisor
T
tyleraL9525IA • Family
10
10/10 Customer Service
Pros:

Erin and Rick gave us an absolutely amazing experience for our baby shower! The service they provided was absolutely top notch and I would recomend them to anybody. They were so courteous and welcoming, it meant a lot to us on such a special day. We can’t say enough good things and will absolutely ask to have them again for our next event!

2026-04-23 • via Tripadvisor
W
Wander768475 • Family
10
My happy place
Pros:

Still love coming here, every April school vacation for 20+years! Rooms are spacious, clean and comfortable. Renovations are underway, which so far are coming along beautifully. Every member of the staff is friendly, efficient, and extremely helpful. Special shoutout to Cepta, who is like part of my extended family, as she has been checking us in for as long as I can remember! She always remembers me and my family, and makes us feel special. For this visit, I’d like to give a special thanks to Jean Luc, who helped me and my elderly mother get into our room with her walker and all our luggage.
I do wish there was even just a small breakfast option (coffee too) but that’s ok. It’s all good! 😊

2026-04-22 • via Tripadvisor
C
C4257FGerinc • Friends getaway
8
Hockey team friendly
Pros:

Awesome hotel! Great water park and location! Hockey team friendly! DAN is such a wonderful man! He went out of his way for us! Thank you Dan !!

2026-04-18 • via Tripadvisor
S
shawnmW9018AH • Couples
10
Great experience
Pros:

Dan at the front desk was amazing. He helped coordinate me to get flowers to the room to surprise my fiancé. He also took care of everything. We need to make the trip truly special.

2026-04-17 • via Tripadvisor
C
Charlotte • couple • us
6
2026-04-14 • via Nuitee
M
Mckenna • couple • us
8
2026-04-14 • via Nuitee
J
Joseph • couple • us
10
Very friendly staff and great location
Pros:

Close to everything we needed

Cons:

The children pool parties were kids were in hot tub

2026-04-14 • via Nuitee
C
Carolyn • couple • us
6
Nice location, needs to be cleaner
Pros:

Location. In a great spot near all of downtown Plymouth

Cons:

It was not clean. The bed frame had mouse droppings on it which was gross. Also there was garbage on the lawn outside of the slider door.

2026-04-12 • via Nuitee
C
Craig • couple • us
10
Concert stay
Pros:

Love the renovations!

2026-04-10 • via Nuitee
6
628janez • Business
10
Would recommend 1620 for any business event!
Pros:

Franque and the banquet staff is so helpful! Always go above and beyond to make our events a success.

2026-04-01 • via Tripadvisor
L
L8320MKchristopherw • Family
8
Nice hotel in Plymouth
Pros:

Nice location. Hotel is getting some upgrades, so there’s noise and dust in certain areas now. Will be nice when it’s done. Very nice staff, Dan was helpful. Check out the hotel when it’s done with renovations.

2026-04-01 • via Tripadvisor