DoubleTree by Hilton Pittsburgh - Cranberry

Hotels
•
Doubletree by Hilton
9 (351 reviews)
910 Sheraton Drive , Mars , US
+1 724-776-6900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Breakfast not included

Categories

Cleanliness
8.64
Issues with cleanliness mentioned, such as dirt on the wallpaper and a sticky hair dryer.
Service
9.61
Many reviews highlighted the friendly and helpful staff.
Location
9.65
Great location highlighted in multiple reviews.
Room Quality
8.6
Some complaints about room features and wear, indicating a need for renovation.
Amenities
8.63
Amenities mentioned were average; however, issues with internet costs were noted.
Value for Money
8.59
Concerns about the pricing of additional services and room rates.
Food and Beverage
8.64
Breakfast wasn't included for many guests, indicating a lack of food options.
Overall Experience
9.61
Overall positive experience despite some issues, with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:08

Property Description

Luxurious Amenities
The DoubleTree by Hilton Pittsburgh Cranberry offers an indoor and outdoor swimming pool, a full-service restaurant, and a fitness center for guests to enjoy during their stay.

Comfortable Rooms
Each room is equipped with a TV with cable channels, a coffee machine, and ironing facilities. The en suite bathroom includes a hairdryer for added convenience.

Convenient Location
Located just a short drive from Pittsburgh city center, this hotel provides easy access to popular attractions such as PNC Park and Heinz Field. The Pennsylvania Turnpike and Interstate 79 are also nearby for guests traveling by car.

Experience luxury and convenience at the DoubleTree by Hilton Pittsburgh Cranberry. Book your stay now for a memorable experience.

Important information:

Please contact the property in advance for shuttle service information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 351 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.61
O
Oyewole • family_with_children • us
5
Despite request for microwave, we were told that the only microwave available was in the lobby.
Pros:

Wooden floor

Cons:

Lacks microwave which is good for families with kids.
Light fixture in the restroom was loose.

2026-08-29 • via Nuitee
M
Michael • solo_traveller • us
10
2026-08-24 • via Nuitee
S
Susan • solo_traveller • us
10
2026-08-11 • via Nuitee
L
Lee • couple • us
10
2026-08-10 • via Nuitee
J
Jayme • couple • us
10
2026-08-10 • via Nuitee
F
frishkorn • solo_traveller • us
10
2026-08-10 • via Nuitee
T
Tom • solo_traveller • us
8
2026-07-25 • via Nuitee
L
Laman • solo_traveller • us
10
2026-07-18 • via Nuitee
J
Jacob • family_with_children • us
9
Thankfully restful after a stressful evening.
Pros:

Breakfast was incredible, wide selection of food and drinks. Rooms were fairly spacious and the lobby was beautiful.

Cons:

Interior rooms have very large windows that face the lobby, which can lend itself to less privacy. Easily avoidable by asking for an exterior room, but we weren't aware of the room orientation.

2026-07-12 • via Nuitee
N
Natalia • family_with_children • us
5
Pros:

I liked the staff at the reception desk. A beautiful lobby. But the room...

Cons:

Dirty curtains, a dirty hairdryer, and a stain on the duvet; the room wasn't cleaned even once during my two-day stay. The room with the balcony was on the second floor, right above the staff smoking area, so it was noisy. There was trash outside the rooms.

2026-07-06 • via Nuitee
T
Travel123456_10 • Family
10
Great staff
Pros:

Absolutely great staff-- from the server in the restaraunt (I can't recall her name but she had a boot on her foot likely due to an injury). She was so kind and pleasant with my family, especially considering we had a baby. Really enjoyed our service with her. I also purchased some snacks from the pantry and dealt with the woman at the front desk (Perhaps her name was Jen but she had short hair with curls on top). She was super professional, kind, prompt.

2026-06-30 • via Tripadvisor
K
KHOURY • couple • us
10
2026-06-30 • via Nuitee
M
montero • family_with_children • us
1
Pros:

Lo

2026-06-30 • via Nuitee
L
Luke • solo_traveller • us
10
2026-06-28 • via Nuitee
D
Dave • solo_traveller • us
9
2026-06-27 • via Nuitee
A
Angela • couple • us
1
We will never come back- we will make sure others do not stay either
Pros:

nothing

Cons:

to begin with our room was not accessible and I called ahead to make sure it was wheelchair accessible. The front desk person, Lori was not helpful with changing the room to something that we were supposed to have in the first place. Then the next day we were told the restaurant would be open at 4pm. We sat and waited and waited. The front desk guy said he would do "whatever he could to help and make things easier" but did nothing and when I went back up to see what was the problem he then told me they would open at 5. Starving- we ordered out instead. This visit was horrible, the room was not right and this was the second visit here for us in the past 6 months and we had the same issue. There is a lot of issues here, the worst part is, it effects the guest more than the staff.

2026-06-21 • via Nuitee
E
E • solo_traveller • us
1
Expected better. Probably won’t stay there again
Pros:

Nice looking. Check in personal were kind and courteous.

Cons:

There were kids running through the hallways making noise late into the night. You’d think that for the price you would have better security, strict enforcement of rules. They charge extra for every little thing included bottled water.

2026-06-06 • via Nuitee
M
MAB927 • Family • Orlando, Florida
10
Nice Stay
Pros:

We had to book this hotel last minute after arriving at another hotel in the area that did not have a clean & safe room (after going to 2 separate rooms).

This hotel was very nice. Some of the public areas (doors/hallways) showed their age some, but the hotel was kept up nicely. The room was comfortable and the staff was very pleasant.

2026-06-02 • via Tripadvisor
W
Wagner • solo_traveller • us
5
Not worth it
Pros:

Good location. Lobby was LARGE/a shock value when walking in. But the wonder stopped in the lobby.

Cons:

Was quite expensive for what you get. Water was still $8 in the room, breakfast not included for the price, room felt no fancier than a Comfort Inn. I booked this hotel for the pool, which was open, but cloudy with unfiltered water/bugs all over the top. Even an employee was unhappy with the water quality. I booked a hotel with a pool to use the pool, very disappointed. Should have just stayed at a Motel 6 for the value.

2026-06-01 • via Nuitee
N
Nathan • couple • us
8
Decent place to stay for a short visit
Pros:

Nice location, plenty of free parking

2026-05-22 • via Nuitee