Sleep Inn & Suites of Lancaster County

Hotels
•
Sleep Inn
8.1 (615 reviews)
310 Primrose Lane , Mountville , US
+1 717-716-5036

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient, central location (close to downtown, Amish areas, and Scoops Ice Cream)
Friendly, helpful staff; good guest service
Perceived good value/price for many guests
Nice, relaxing pool area
Some reports of clean/upgraded bathrooms and comfortable beds
Cons:
Significant cleanliness problems reported (bloodstains, mold, mildew, dirty carpets, stained furniture)
Rooms described as dated, musty or poorly maintained
Breakfast issues: limited selection, served too late for some guests, crowded area
Low/uneven water pressure and small showers in some rooms
Occasional maintenance problems (running toilets, non-working lights)

Categories

Cleanliness
5.7
Multiple guests reported serious cleanliness issues (bloodstains on sheets, mold/mildew, stained chairs, dirty carpets, shower floor concerns), so cleanliness is notably below average.
Service
9.4
Staff repeatedly described as friendly and helpful (front desk accommodated early check-in, staff praised), making service a strong point of the stay.
Location
9.3
Location is frequently praised: convenient access to downtown and Amish areas, close to food and Scoops Ice Cream — consistently a major positive.
Room Quality
6.2
Rooms often described as dated, some with musty/moldy odors, stained furniture, and maintenance issues; a few reports of updated bathrooms but overall room quality is below expectation.
Amenities
9
Pool area received positive comments (nice and relaxing) and proximity to local amenities is good; breakfast setup is crowded/limited but overall amenities are a redeeming feature.
Value for Money
9.3
Many guests call out the hotel as good value for price and convenient for the cost, though a minority felt the room condition did not match the rate.
Food and Beverage
6.4
Breakfast received multiple negative notes (limited selection, too late for early events, crowded service, and at least one hygiene concern), lowering the score in this category.
Overall Experience
9.5
Overall sentiment leans positive due to strong location, friendly service, and perceived value, but stays are often marred by cleanliness and dated-room issues; many guests would return despite some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location & Nearby Attractions
The Sleep Inn & Suites Mountville Lancaster County hotel is conveniently located near major attractions in Pennsylvania Dutch Country, making it the perfect base for exploring the area.

Amenities Galore
Guests can indulge in a range of amenities including a Free Morning Medley Hot Breakfast, indoor heated pool and hot tub, and free high-speed internet access. The hotel also offers a business center, meeting room, and on-site dining options for convenience.

Comfortable Rooms
Each room is thoughtfully equipped with essentials like coffee makers, hair dryers, and ironing facilities. Suites with additional amenities like refrigerators and microwaves are also available for a more luxurious stay.

Book your stay at the Sleep Inn & Suites Mountville Lancaster County hotel now for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 615 reviews
Cleanliness: 5.7
Service: 9.4
Location: 9.3
Room Quality: 6.2
Amenities: 9
Value for Money: 9.3
Food and Beverage: 6.4
Overall Experience: 9.5
N
Nancy • couple • us
8
Great value for the price!
Pros:

Ample amount of towels, water pressure, staff friendly. Checked in Sunday about an hour before our room was ready. Lady at the front desk was able to move us around to accommodate our schedule trying to check in before a wedding Sunday afternoon.

Cons:

Cleanliness of shower floor

2026-10-27 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Love location and price

Cons:

No complaints

2026-10-27 • via Nuitee
P
Pete • family_with_children • us
7
Stay many times and will continue to stay
Pros:

Quiet and clean (pool had poop in it though) wish breakfast was earlier

Cons:

Breakfast is too late to enjoy when we have a meet

2026-10-24 • via Nuitee
C
Craig • couple • us
8
Pros:

The location of this hotel is very good with access to everything. Lancaster has the offer. It’s literally in between downtown Lancaster city and the Amish farm area of Lancaster so location is great. The only downfall of this stay was that their breakfast lacked a lot. but I do have to give them kudos for their pool area very nice and relaxing to go there after the end of the day out.

2026-10-23 • via Nuitee
D
Danielle • family_with_children • us
9
2026-10-22 • via Nuitee
K
Kirsten • couple • us
5
2026-10-16 • via Nuitee
Y
Yesenia • couple • us
10
2026-10-13 • via Nuitee
T
Tina • extended_group • us
10
I would book this hotel again. Very nice stay.
2026-10-13 • via Nuitee
J
jamie • couple • us
10
It was peaceful
Pros:

Quiet

Cons:

Na

2026-10-12 • via Nuitee
S
Sweeney • solo_traveller • us
1
2026-10-10 • via Nuitee
G
Guy • family_with_children • us
8
2026-10-09 • via Nuitee
C
Carrie • family_with_children • us
7
Was good for the short one night stay
Pros:

Staff was very nice. Everything was clean.

Cons:

Very dated rooms. Breakfast area was very crowded with tables. Very awkward.

2026-10-09 • via Nuitee
J
Jane • solo_traveller • us
6
Pros:

Your facility needs some TLC and updating. Not very cheery

Cons:

Breakfast was scarce could have more offered to guests.

2026-10-07 • via Nuitee
R
Robin • family_with_children • us
7
Staff was great and friendly so that made the stay
Pros:

Breakfast was okay could have had a little more variety Bathroom was clean and looked updated

Cons:

The chair in the room was stained badly and the desk chair was ripped made the room feel less desirable

2026-09-17 • via Nuitee
W
Wendy • solo_traveller • us
6
Pros:

The convenience of the location and the price.

Cons:

There were what appeared to be bloodstains on my sheets, on both beds and on the pillowcases as well. It kind of grossed me out. I've stayed at this location before and everything was great. So I must say I was a little disappointed.

2026-09-14 • via Nuitee
A
Amerigo • solo_traveller • us
1
Don't stay there I paid 174.00 fot this run down room
Pros:

Coffee

Cons:

The place is run down . Smelled mildew the room was dirty the carpets were dirty. Some of the lights didn't work. Toilets was running.

2026-09-12 • via Nuitee
C
Candi • couple • us
4
Old, musty and moldy
Pros:

Close to everything and the scoops ice cream place right next door was really cool.

Cons:

Old, outdated, smelled like mold and the room was so musty and stuffy even with air on!! Mold growing all over the glass shower door. My son and I have been sick since we left there, I’m assuming from breathing in mold all weekend. Never again!!!

2026-09-07 • via Nuitee
B
Boyd • solo_traveller • us
10
2026-09-07 • via Nuitee
V
Valle • couple • us
10
2026-09-05 • via Nuitee
R
Ronnie • solo_traveller • us
8
Bathroom needs updated
Pros:

Best sleep I've had in a long time

Cons:

The shower wasn't what I expected in a King room. It was a little small with low water pressure. And the sink didn't have hot water at all.

2026-08-30 • via Nuitee