Sleep Inn & Suites of Lancaster County

Hotels
Sleep Inn
8.2 (788 reviews)
310 Primrose Lane , Mountville , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Breakfast options limited
Cleanliness issues

Categories

Cleanliness
7.69
Room was not completely clean; long hair and dirt found.
Service
9.16
Staff was friendly and accommodating, very helpful.
Location
8.7
Location was great, convenient to nearby sites.
Room Quality
7.15
Beds were too small for comfort during stay.
Amenities
8.18
Good pool and spa, some amenities were good but limited breakfast options.
Value for Money
8.64
Decent value given the location and overall experience.
Food and Beverage
7.69
Breakfast was standard with limited choices.
Overall Experience
8.36
Overall good stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:26

Property Description

Convenient Location & Nearby Attractions
The Sleep Inn & Suites Mountville Lancaster County hotel is conveniently located near major attractions in Pennsylvania Dutch Country, making it the perfect base for exploring the area.

Amenities Galore
Guests can indulge in a range of amenities including a Free Morning Medley Hot Breakfast, indoor heated pool and hot tub, and free high-speed internet access. The hotel also offers a business center, meeting room, and on-site dining options for convenience.

Comfortable Rooms
Each room is thoughtfully equipped with essentials like coffee makers, hair dryers, and ironing facilities. Suites with additional amenities like refrigerators and microwaves are also available for a more luxurious stay.

Book your stay at the Sleep Inn & Suites Mountville Lancaster County hotel now for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 788 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.36
O
Oleg family_with_children ca
9
2026-08-29 via Nuitee
J
John solo_traveller us
1
2026-08-26 via Nuitee
R
Romayne family_with_children us
6
2026-08-24 via Nuitee
D
Doherty family_with_children us
7
2026-08-24 via Nuitee
R
Romayne family_with_children us
5
2026-08-24 via Nuitee
M
Mauro Silvio solo_traveller it
4
2026-08-23 via Nuitee
J
Jordan solo_traveller us
10
Would stay again!
Pros:

Clean, good breakfast, friendly staff

2026-08-16 via Nuitee
H
Harry couple us
9
2026-08-16 via Nuitee
R
Roberta solo_traveller it
6
Pros:

Camera spaziosa, letto comodo, abbastanza pulita

Cons:

La colazione scadente, il personale toccava a mani nuda le omlette e il pane per spostarlo, norme igieniche scadenti.

2026-08-10 via Nuitee
S
Shawna couple us
10
2026-08-09 via Nuitee
H
howell solo_traveller us
8
2026-08-04 via Nuitee
D
Deborah solo_traveller us
8
Pros:

Next door to Scoops Ice Cream and food

Cons:

Shower was stained

2026-08-03 via Nuitee
M
Matthews couple us
8
2026-08-03 via Nuitee
J
John couple us
10
2026-08-03 via Nuitee
A
Ashley solo_traveller us
3
Pros:

The location and proximity to our activities

Cons:

When we arrived there were 5 employees louging in the lobby area, chatting like they were visitors. The beds were extremely hard, pillows were lumpy and uncomfortable. Our room smelled musty, turning on the air unit made it worse. Everything (bedding, floor, towels) consistently felt damp, even after our room was "serviced". One of the pillow cases had make up on it from another individual, that pillow was not used. The shower had mold growing in it, the door leaked onto the floor. We only had 3 wash cloths and went to the front desk to ask for a 4th, they handed my husband another hand towel, not a wash cloth, after communicating with the staff 3 times, he gave up as she wasn't understanding. We only received 1 roll of toilet tissue which I had to request after our room was "serviced" towel/trash removal when ours was empty. Our floors weren't swept the 3 nights we stayed. The entire hotel had declined in staff, cleanliness and maintenance in the last 3 yrs since our first stay. We will not be revisiting this hotel.

2026-08-03 via Nuitee
B
Brocious couple us
10
2026-08-02 via Nuitee
P
Philip solo_traveller us
4
Very hit or miss.
Pros:

Was well located, easy to get to, easy to get to my work site.

Cons:

The room was really worn out. Bed squeaky, furnishings worn. Floor sticky. Shower didn't work well - head didn't change modes. Room had a blinking network thing that was annoying.

Oddly the previous visit, the room was just fine. Maybe they are refurbishing? Literally everything I said above wasn't the case.

The couple in room 111 tried to be quiet during sex, but you could hear the bed squeaking from down the hallway.

2026-07-24 via Nuitee
K
Karen solo_traveller us
7
Just okay
Pros:

The room was comfortable and clean.

Cons:

The desk staff was not especially helpful or welcoming, preferring to chat among themselves to taking care of customers. The property public space (stairwells and halls) was super worn, probably because they get a lot of youth sports team staying there.

2026-07-24 via Nuitee
D
DONALD couple us
10
From our first stay at Sleep Inn, we search for Sleep In on all our travel.
Pros:

Love the Golden Waffles. Could use stronger plastic wear Knife and Fork. The Lady who did the Breakfast was friendly and helpful to all the guests.

Cons:

Could use stronger plastic Knife and Fork.

2026-07-22 via Nuitee
M
Melanie family_with_children us
10
2026-07-21 via Nuitee