Holiday Inn Express New Orleans Downtown by IHG

Hotels
•
Holiday Inn Express
8.1 (2072 reviews)
334 O'Keefe Ave , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Poor room odor
Inadequate room size
Poor post-stay customer service

Categories

Cleanliness
7.43
Some reviews mentioned bad odors and dirt.
Service
8.9
Overall, staff received praise for their friendliness and helpfulness.
Location
8.94
Locations received consistent positive remarks.
Room Quality
6.89
Some dissatisfaction was expressed regarding room size and odor.
Amenities
7.92
Amenities were generally considered satisfactory, though some expressed issues with breakfast.
Value for Money
7.88
Good value mentioned, although some hidden areas needed cleaning.
Food and Beverage
8.43
Breakfast quality was reported as good.
Overall Experience
8.4
General sentiment was positive with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Convenient Location
Just blocks away from the vibrant French Quarter and iconic Bourbon Street, Holiday Inn Express New Orleans is the perfect base for exploring the heart of the city.

Comfortable Accommodations
Each guest room at Holiday Inn Express New Orleans is thoughtfully equipped with modern amenities like free Wi-Fi, a 32-inch cable TV, a coffee maker, and a work desk, ensuring a comfortable stay for every guest.

Relaxing Amenities
Whether you prefer to unwind by the outdoor pool, squeeze in a workout at the gym, or catch up on laundry with the on-site facilities, Holiday Inn Express New Orleans offers a variety of amenities to cater to your needs.

Book your stay at Holiday Inn Express New Orleans now for a memorable and convenient New Orleans experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 34 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2072 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
D
Diana • extended_group • us
8
2026-06-06 • via Nuitee
J
Joy • solo_traveller • us
10
2026-06-05 • via Nuitee
R
Richard • solo_traveller • us
1
2026-06-05 • via Nuitee
F
Faichell • extended_group • us
10
2026-06-04 • via Nuitee
J
John • couple • us
8
Good overnight stay!
Pros:

Good location, friendly staff, and the laundromat

Cons:

The pool wasn’t available

2026-06-04 • via Nuitee
M
Mehmet • solo_traveller • tr
9
Pros:

Hotel clean and warmfull. Breakfast so good. Peice/performance was good.

2026-06-03 • via Nuitee
Y
Yasika • solo_traveller • us
10
2026-06-02 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

The breakfast was good

2026-06-02 • via Nuitee
B
bhowmik • solo_traveller • us
9
2026-06-02 • via Nuitee
A
Asafe • couple • us
3
Good Location, Poor Cleanliness
Pros:

The location of the hotel was good.

Cons:

The first room smelled like urine. The second room was so dirty we had to buy cleaning products and clean it ourselves. Hair on the sheets, dirty shower, dust all over the place.

2026-06-01 • via Nuitee
R
ronit • solo_traveller • il
10
Pros:

The stuff was extra fine. The location is close to everything and the food was good and and plenty

2026-06-01 • via Nuitee
T
Traian • solo_traveller • ro
8
Hotel de 2,5 stele in Europ
Pros:

Camera este mare si bine utilata cu frigider si microunde. Patul mare si confortabil. Televizor cu milte canale. Micul dejun normal pentru USA, in doua variante repetate din 2 in 2 zile. Personalul a fost foarte amabil.

Cons:

Prezenta lavoarului in camera si fereastra care nu se deschide au fost surprinzatoare. In consecinta camera are un miros de umezeala.
Curatenia camerei a lasat de dorit. Scanul de bitou partial distrus putea fi schimbat.

2026-05-31 • via Nuitee
A
Andreas • couple • de
3
Hotel Nicht zu empfehlen
Pros:

Nur die Lage sonst Nix

Cons:

Eiswürfel Maschine direkt vom Zimmer gegenüber unmöglich laut bin Nacht aufgestanden zum ausstecken.Der Teppichboden total dreckig Stinkt …wird sind zwei Tage früher abgereist.

2026-05-30 • via Nuitee
D
dale • couple • au
9
2026-05-29 • via Nuitee
E
Elias Raphael • couple • us
7
Disappointed by Holiday Inn
Pros:

Nice room and comfortable bed, breakfast amazing for American standards, very central location, small gym included

Cons:

Staff was not very friendly, car-parking of $35 per night is insane, room service didn't even make the bed

2026-05-27 • via Nuitee
A
Alesia • couple • us
10
Pros:

Walking distance to everything

2026-05-27 • via Nuitee
L
Lois Christine • solo_traveller • us
10
2026-05-26 • via Nuitee
J
Jackson • couple • us
7
2026-05-26 • via Nuitee
L
Lillian • couple • us
10
Great value, will visit again
Pros:

The location, breakfast and the late our staff, not to say the other shifts was not good, the late hour stood out as they were available

Cons:

Nothing

2026-05-25 • via Nuitee
D
Doug • couple • us
7
2026-05-24 • via Nuitee