Inn at Santa Fe, SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.2 (1784 reviews)
8376 Cerrillos Road , Santa Fe , US
+1 505-474-9500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good breakfast options
Friendly setting
Cons:
Staff attitude issues
Cleanliness concerns
Limited availability of amenities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness concerns, particularly with mold and dust.
Service
8.3
The service was generally good, but there were a few negative comments about staff attitude.
Location
8.64
Location was frequently mentioned positively, with easy access to main attractions.
Room Quality
7.89
Rooms were described as comfortable but some were noted as small.
Amenities
8.12
The amenities were generally appreciated, though there were suggestions for improvement.
Value for Money
8.48
Guests felt the hotel offered good value, especially with the provided breakfast.
Food and Beverage
8.23
Breakfast received positive remarks; however, some guests noted limited availability.
Overall Experience
8.3
Overall stay was satisfactory with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Convenient Location near Santa Fe Plaza
Located just minutes away from the Santa Fe Plaza, the SureStay Collection by Best Western Inn at Santa Fe offers a prime spot for exploring the city's attractions.

Modern Amenities and Comfortable Accommodations
Experience comfort and convenience in the contemporary guestrooms equipped with free Wi-Fi, flat-screen TVs, and ergonomic work desks. Enjoy additional amenities like refrigerators, microwaves, and coffeemakers for a pleasant stay.

Relaxing Facilities and Complimentary Breakfast
Unwind by the outdoor swimming pool or stay active in the fitness center before indulging in a delicious full American breakfast. Take advantage of the social area with a cozy fireplace and large TV for a relaxing evening.

Book your stay at the SureStay Collection by Best Western Inn at Santa Fe for a memorable and enjoyable experience.

Important information:

On-site parking is available for one car per reserved accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.2
Based on 1784 reviews
Cleanliness: 7.63
Service: 8.3
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.3
K
Kristine • solo_traveller • us
10
Pros:

My favorite place to stay on my way to Arizona! Just off the highway, so it is easy to get to. Staff is always friendly and helpful. Breakfast is delicious!

2026-09-19 • via Nuitee
J
James • couple • us
9
It’s a nice place “clean “
Pros:

It was easy to find,breakfast was enjoyable,we only spent one night passing through.

Cons:

Check the bath towels! We only got one for two people!

2026-09-18 • via Nuitee
J
Judy • solo_traveller • us
9
Pros:

Very comfortable clean and friendly staff

Cons:

NA

2026-09-18 • via Nuitee
P
patricia • solo_traveller • us
9
Pros:

Good place to stay.

Cons:

Na

2026-09-13 • via Nuitee
F
Frank • couple • de
9
2026-09-11 • via Nuitee
C
Cynthia • couple • us
5
Checked out 6 days early and went to a different BW in Albuquerque. I feel we should have some compensation for the stre
Pros:

The rooms were nice

Cons:

The staff lied when we checked in and charged on card after taking a deposit. We wanted to pay with 2 cards and they said we couldn’t with check in so they said they would charge half at check in and the rest at check out. The next morning all the cost was on the card. We kept having to go back to desk and every time it was something different for the reason it was all happening. It was stressful at a time when we wanted to enjoy our vacation.

2026-09-10 • via Nuitee
P
pjmcd031 • solo_traveller • us
10
Art, Food, and Relaxation
Pros:

We love the artwork, the hotel design, and decor. Breakfast is always great each time we stay. Can see why IAIA would partner with The Inn... for it's undergrad students, their families, and MFA students.

Cons:

We didn't like having to leave. Lol but we'll be back.

2026-09-10 • via Nuitee
J
jaroslaw • family_with_children • pl
7
2026-09-10 • via Nuitee
D
David • couple • us
7
2026-09-09 • via Nuitee
D
Dolores • family_with_children • us
10
2026-09-09 • via Nuitee
J
Jeroen • solo_traveller • us
8
It was good!
Pros:

Ease of access, clean, easy check in and out

Cons:

The included breakfast didn’t have any. Egan options except fruit.

2026-09-08 • via Nuitee
J
John • solo_traveller • us
10
2026-09-08 • via Nuitee
M
mark • couple • us
8
Excellent place to stop on a cross country drive
Pros:

Easy access to freeway. Plenty of restaurants nearby. Room was quiet and clean.

2026-09-06 • via Nuitee
A
Alfio • couple • it
8
2026-09-06 • via Nuitee
V
Veronelli • couple • it
8
2026-09-04 • via Nuitee
R
Richard • couple • us
8
Pros:

Staff was very nice

Cons:

Showers could use a mat. I almost fell in shower because very slippery. Also breakfast could have little more options. Otherwise all went good . I will be back

2026-09-03 • via Nuitee
J
Jaime • couple • us
7
Good
Cons:

More cleanses and better beds

2026-08-31 • via Nuitee
E
edoardo • couple • it
9
Ideale per chi non vuole stare tanto tempo a santa fe
Pros:

Struttura datata ma tenuta bene.
Un plus cabina doccia. Camere abbastanza grandi e dotate di tutto l’occorrente.

Cons:

Colazione pessima, poca scelta e poca qualità.
Posate e piatti di plastica.
Personale scortese e freddo
Posizione lontana dal centro

2026-08-29 • via Nuitee
J
Janusz • solo_traveller • pl
7
Było nieźle
Pros:

Cicha klimatyzacja ale nie było zbyt gorąco. Nieźle śniadanie jak na US

Cons:

Nic szczególnego

2026-08-29 • via Nuitee
P
pjmcd031 • solo_traveller • us
10
Pros:

We enjoyed our stay.best thing was the pool, jacuzzi, sauna.

Cons:

Would like to had bacon for bkfst vs sausage but we love the bkfst choices 😋
Oh, we didn't care for having a loud TV in the bkfst room first thing in the a.m. before we've even had coffee. Something more relaxed would be appreciated.

2026-08-28 • via Nuitee