Inn at Santa Fe, SureStay Collection by Best Western

Hotels
SureStay Collection by Best Western
8.2 (1727 reviews)
8376 Cerrillos Road , Santa Fe , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good breakfast options
Friendly setting
Cons:
Staff attitude issues
Cleanliness concerns
Limited availability of amenities

Categories

Cleanliness
7.63
Some reviews indicated cleanliness concerns, particularly with mold and dust.
Service
8.3
The service was generally good, but there were a few negative comments about staff attitude.
Location
8.64
Location was frequently mentioned positively, with easy access to main attractions.
Room Quality
7.89
Rooms were described as comfortable but some were noted as small.
Amenities
8.12
The amenities were generally appreciated, though there were suggestions for improvement.
Value for Money
8.48
Guests felt the hotel offered good value, especially with the provided breakfast.
Food and Beverage
8.23
Breakfast received positive remarks; however, some guests noted limited availability.
Overall Experience
8.3
Overall stay was satisfactory with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Convenient Location near Santa Fe Plaza
Located just minutes away from the Santa Fe Plaza, the SureStay Collection by Best Western Inn at Santa Fe offers a prime spot for exploring the city's attractions.

Modern Amenities and Comfortable Accommodations
Experience comfort and convenience in the contemporary guestrooms equipped with free Wi-Fi, flat-screen TVs, and ergonomic work desks. Enjoy additional amenities like refrigerators, microwaves, and coffeemakers for a pleasant stay.

Relaxing Facilities and Complimentary Breakfast
Unwind by the outdoor swimming pool or stay active in the fitness center before indulging in a delicious full American breakfast. Take advantage of the social area with a cozy fireplace and large TV for a relaxing evening.

Book your stay at the SureStay Collection by Best Western Inn at Santa Fe for a memorable and enjoyable experience.

Important information:

On-site parking is available for one car per reserved accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1727 reviews
Cleanliness: 7.63
Service: 8.3
Location: 8.64
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.3
G
Gaelle family_with_children fr
8
Pros:

Assez confortable avec un bel espace piscine

Cons:

On ne peut pas profiter de la piscine à cause des ados américains hyper bruyants. Mes enfants étaient choqués du manque de civisme, c’est dommage que personne ne surveille.

2026-07-25 via Nuitee
J
John solo_traveller us
10
2026-07-25 via Nuitee
J
Jan couple us
8
Worked for us.
Pros:

Comfortable with good bed and pillows, friendly staff, easy on and off of I-25. Great breakfast.

2026-07-24 via Nuitee
S
Sergio family_with_children us
7
Piscina cerrada
Cons:

Piscina estaba cerrada

2026-07-22 via Nuitee
H
Heidi solo_traveller us
7
The room was nice, the breakfast was good, overall enjoyed the stay.
Pros:

The breakfast was great, I really liked the eggs and peppers. A nice surprise with the delicious peppers.

Cons:

The carpet needed cleaning and vacuuming.

2026-07-22 via Nuitee
M
Maria solo_traveller us
10
tranquilidad
Pros:

El desayuno siempre muy rico y el personal es muy amable
La ubicación me encanta y es un hotel muy tranquilo por eso me gusta

Cons:

Para mi todo está bien

2026-07-21 via Nuitee
G
Gasper couple us
8
Exactly what you expect
Pros:

The room was much nicer than the exterior. Very clean and comfortable room. Close to restaurants and shopping.

Cons:

The swimming pool was closed.

2026-07-20 via Nuitee
D
Debra couple us
10
2026-07-20 via Nuitee
A
amandamE1357RL Family
10
Lovely
Pros:

Great little motel to stop at for the night. Pet friendly, great atmosphere, and breakfast was great!

2026-07-18 via Tripadvisor
T
Tony solo_traveller us
5
Pros:

It was out of the busy areas of the city, seemed safe around the premises, room was not ready upon arriving but front desk took care of that immediately, brkfast was good but the beans were cold, pancake machine didn't work but the muffins made up for it lol...

Cons:

The curtains were dirty, the ice bucket looked like it was dry throw up ? Carpet had stains on it, the pool was not open an didnt state that upon reserving the room

2026-07-17 via Nuitee
J
Jan couple us
9
I have stayed there twice and always just want I need for a rest!
Pros:

Easy on and off of the interstate. Nice decor, comfy beds and pillows, friendly and efficient staff. Microwave and Frig, blackout curtains. Great Breakfasts (green chili available), that start at 6:30 AM which is perfect for getting on with your day.

Cons:

No coffee in the room though a fresh pot in the lobby.

2026-07-17 via Nuitee
S
Swank couple us
7
Good stay other than noisy AC.
Pros:

Breakfast was very good. Wonderful variety.

Cons:

Room AC was very loud and kept waking both us during the night. Need to replace ac in room 322.

2026-07-15 via Nuitee
I
ibañez solo_traveller mx
8
2026-07-15 via Nuitee
C
Cynthia couple us
10
2026-07-13 via Nuitee
A
Annette solo_traveller us
8
2026-07-13 via Nuitee
B
Bennett couple us
9
A very good value place to stay in Santa Fe— close to everything you might want and easy to get to.
Pros:

This is a really nice place to stay in Santa Fe. It’s outside of the center, of course, but it’s only a 10 or 15 minute drive to get to the old town. There are plenty of chain restaurants around if that’s what you want to do. We preferred driving into the Center to go to Thomasita’s. There are also plenty of stores where you can get just about anything you might need. The hotel has plenty of parking, being part of a soon-to-be-opened outlet mall. It has easy access to interstate 25, and it’s just off the main road through Santa Fe proper. Breakfast was decent but nothing special. The staff were very nice to us, especially Megan. The facilities were very nice on the whole. I travel a lot and I’ve stayed in a lot of hotels. I can’t call this a special place, but it was certainly nice enough and, since we were there mostly to do hiking, it was very adequate for our needs. I give it a high recommendation.

Cons:

There was only one thing that I didn’t like. The swimming pool was closed, although filled with water. We were really looking forward to having a pool because it’s so hot in Santa Fe in June. It would’ve been very nice to be able to jump in the pool or relax there.

2026-07-12 via Nuitee
M
Matthew couple us
9
2026-07-12 via Nuitee
L
Lucille solo_traveller fr
9
Bien mais piscine fermée
Pros:

Pratique, simple.

Cons:

La piscine était fermée et nous l'avons appris à notre arrivée. Très déçus.

2026-07-11 via Nuitee
F
Francesca solo_traveller us
8
2026-07-11 via Nuitee
A
Amy couple us
10
2026-07-10 via Nuitee