Hanoi Center Silk Lullaby Hotel and Travel

Hotels
9 (1764 reviews)
16 Phố Ngõ Trạm, Phường Hàng Bông, Quận Hoàn Kiếm , Hanoi , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
8.31
Several mentions of dirtiness and maintenance issues.
Service
9.99
Consistently praised for helpfulness and friendliness.
Location
9.82
Great location mentioned multiple times by guests.
Room Quality
7.77
Complaints about noise and lack of natural light.
Amenities
8.79
Decent amenities, but some aspects like bathrooms needed attention.
Value for Money
8.75
Reasonable value compared to other hotels of similar rating.
Food and Beverage
8.81
Referenced breakfast provided by another hotel, indicating limited options.
Overall Experience
9.77
General positive sentiment with some concerns regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:49

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Hanoi Center Silk Lullaby Hotel and Travel offers a convenient stay for guests wanting to explore the city. With popular attractions nearby, guests can easily immerse themselves in the vibrant culture of Hanoi.

Comfortable Rooms and Dining Options
The hotel features air-conditioned rooms equipped with modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can enjoy a variety of cuisines at the on-site restaurant, including American, British, and Vietnamese dishes, with options for vegetarians, vegans, and those with gluten-free diets.

Leisure and Business Facilities
From a children's playground to darts, hiking, and cycling opportunities, guests can unwind and stay active during their stay. Additionally, amenities like a 24-hour front desk, business center, and ironing service cater to both leisure and business travelers alike.

Book your stay at Hanoi Center Silk Lullaby Hotel and Travel for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9
Based on 1764 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 8.75
Food and Beverage: 8.81
Overall Experience: 9.77
B
Beliz • couple • tr
8
Pros:

Konumu cok iyi temiz calisanlar iyi

2026-10-31 • via Nuitee
T
Thị Quỳnh • family_with_children • vn
5
Cons:

Thông tin về giá, hình ảnh không phù hợp với thực tế. Tôi cảm thấy thất vọng khi vào check in và nhận phòng.

2026-10-30 • via Nuitee
C
Christina • solo_traveller • de
8
2026-10-29 • via Nuitee
S
Sandrine • couple • fr
7
Séjour très agréable
Pros:

L'hôtel est situé en centre ville et il est situé à 2 minutes du train

Cons:

Rien

2026-10-29 • via Nuitee
P
Paulo Licinio • family_with_children • pt
8
2026-10-28 • via Nuitee
U
Uyen • family_with_children • ie
8
Pros:

The hotel is very clean and tidy. Location very central, Have everything we need . Front staff so friendly and helpful.

Cons:

Only one minus things here : taxi can't get in the road ( both way) so be mindful if you have luggage and small baby . Even though staff help us to bring luggage out and short walk distance

2026-10-28 • via Nuitee
E
Eliezer • family_with_children • il
7
2026-10-27 • via Nuitee
N
Nikolina • family_with_children • at
10
2026-10-27 • via Nuitee
L
Le My Vy • solo_traveller • fr
10
2026-10-26 • via Nuitee
E
ELENA • family_with_children • gb
10
Wonderful location
Pros:

Wonderful location and price

Cons:

A bit noisy as near school

2026-10-26 • via Nuitee
L
Le My Vy • couple • fr
10
2026-10-26 • via Nuitee
L
Le My Vy • extended_group • fr
10
Top
Pros:

Team nhân viên cực cực cực đỉnh và đáng yêu.
Cảm ơn mọi người rất nhiều đã hỗ trợ gia đình mình trong suốt chuyến đi.

2026-10-26 • via Nuitee
P
Ploymanee • couple • th
10
2026-10-24 • via Nuitee
L
Ludovic et Florence • family_with_children • fr
8
2026-10-22 • via Nuitee
A
arunika • family_with_children • in
6
2026-10-20 • via Nuitee
H
Hoàng • family_with_children • vn
5
Pros:

Nhân viên dễ thương, niềm nở đón tiếp, khi tôi gặp vấn đề, các bạn hỗ trợ chu đáo.

Cons:

Tôi đặt phòng khách sạn khác, qua hôm sau nhân viên gọi báo khách sạn full phòng nhưng quên tắt thông báo trên Booking.com, chuyển gia đình tôi qua khách sạn này - trong cùng hệ thống. Phòng nhỏ, giường nhỏ không đủ cho gia đình 4 người. Bụi từ chăn ga gối mền nhiều nên em bé 3 tuổi của tôi bị ho cả đêm.

2026-10-19 • via Nuitee
G
Gunalan • couple • my
10
Would definitely book my stay here again for my next trip.
Pros:

Great location. Easy excess to all the good food spots.

2026-10-19 • via Nuitee
G
Gunalan • couple • my
10
2026-10-19 • via Nuitee
C
Clarisse • couple • fr
10
Super séjour
Pros:

Super emplacement et personnel adorable. La chambre est spacieuse et agréable.

2026-10-18 • via Nuitee
N
neal • solo_traveller • gb
10
Pros:

Very friendly and helpful staff and great for the old quarter.

2026-10-16 • via Nuitee