Hanoi Center Silk Lullaby Hotel and Travel

Hotels
9 (1764 reviews)
16 Phố Ngõ Trạm, Phường Hàng Bông, Quận Hoàn Kiếm , Hanoi , VN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
8.31
Several mentions of dirtiness and maintenance issues.
Service
9.99
Consistently praised for helpfulness and friendliness.
Location
9.82
Great location mentioned multiple times by guests.
Room Quality
7.77
Complaints about noise and lack of natural light.
Amenities
8.79
Decent amenities, but some aspects like bathrooms needed attention.
Value for Money
8.75
Reasonable value compared to other hotels of similar rating.
Food and Beverage
8.81
Referenced breakfast provided by another hotel, indicating limited options.
Overall Experience
9.77
General positive sentiment with some concerns regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:49

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, Hanoi Center Silk Lullaby Hotel and Travel offers a convenient stay for guests wanting to explore the city. With popular attractions nearby, guests can easily immerse themselves in the vibrant culture of Hanoi.

Comfortable Rooms and Dining Options
The hotel features air-conditioned rooms equipped with modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms. Guests can enjoy a variety of cuisines at the on-site restaurant, including American, British, and Vietnamese dishes, with options for vegetarians, vegans, and those with gluten-free diets.

Leisure and Business Facilities
From a children's playground to darts, hiking, and cycling opportunities, guests can unwind and stay active during their stay. Additionally, amenities like a 24-hour front desk, business center, and ironing service cater to both leisure and business travelers alike.

Book your stay at Hanoi Center Silk Lullaby Hotel and Travel for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9
Based on 1764 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 8.75
Food and Beverage: 8.81
Overall Experience: 9.77
M
mohamad • extended_group • id
9
2026-09-18 • via Nuitee
S
Shahaf • couple • il
10
2026-09-17 • via Nuitee
R
Rahima S • solo_traveller • us
10
Amazing staff, super comfortable and clean rooms with solid wifi
Pros:

Admittedly, I am a simple person to please. I like a clean room, strong wifi, no bugs, working facilities (like hot water, AC works), and I love when there is a 'do not disturb' hanger so I can be left alone. I loved that I could leave my DND on my door during my stay and no one bothered me while I was in my room. The bed was extremely comfortable, giant, and had really soft, clean sheets. The room was very clean and decorated really cute. The way the rooms are spaced out I did not really hear anyone else. The hotel does have an elevator and a staircase that wraps around it.

The staff is so nice and go out of their way for you. They do not advertise it, but they can also arrange for laundry and luggage storage as well. They offer tours and fantastic advice. I would definitely stay at this place again in Hanoi. It was clean, private and very comfortable and welcoming.

Cons:

There is a school adjacent to the even numbered side (I think) of the building, so if you want extra peace and quiet, try asking for rooms on the side opposite of the school. You can definitely hear the kids in the morning during the weekdays.

2026-09-15 • via Nuitee
M
Maria • couple • es
10
Pros:

El personal fue encantador, muy buena ubicación y nos dejaron salir más tarde de la habitación. Muy buena relación calidad-precio.

2026-09-15 • via Nuitee
A
Anthea • family_with_children • sg
9
Had fun staying here during my trip to Hanoi, will definitely come back again if I had a chance.
Pros:

Location was really good, within walking distance to everywhere and right next to Train street. Staff were very attentive and helpful. Beds were very big and comfortable. Hotel provided free bananas and biscuits and tea and helped to organise excursions etc based on what you want to do. Suggest speaking with the concierge before booking anything, she was kind enough to let my family shower after a haircut even though we were checked out ❤️

Cons:

Photos were AI-enhanced, the actual property isn’t that well-maintained. Have to climb 2 flights of stairs before reaching the lift, but concierge will help you carry your heavy items up and down. Cleanliness is fair, slippers provided were quite uncomfortable. Cars not allowed along front road, so rainy days are quite a bane.

2026-09-15 • via Nuitee
T
Thị Thanh Hà • couple • vn
9
2026-09-13 • via Nuitee
A
aditi • solo_traveller • np
10
2026-09-12 • via Nuitee
M
Michal • couple • il
10
2026-09-11 • via Nuitee
R
Ronel • solo_traveller • il
10
2026-09-11 • via Nuitee
R
Ronen • solo_traveller • gb
10
First time in Hanoi
Pros:

Central location, but on a quiet street with less traffic, great with little children 😀
The staff were super nice and helpful and had good recommendations for things to see and places to eat.

Cons:

Nothing, everything was great

2026-09-07 • via Nuitee
T
Thị Thuỳ Dương • couple • vn
10
Tuyệt vời
Pros:

Chỗ nghỉ sạch sẽ, nhân viên rất thân thiện

Cons:

Không có

2026-09-01 • via Nuitee
D
Diego • solo_traveller • at
10
Pros:

It's very close by foot to everywhere in the old quarter. In the corner you have the train street. Bed are super comfy and the staff very helpful. I will for sure repeat next time

2026-08-31 • via Nuitee
A
Abhiyan • couple • np
10
2026-08-30 • via Nuitee
D
Daniel • extended_group • es
10
2026-08-30 • via Nuitee
P
Patrick • couple • ca
10
Très bien
Pros:

Nous avons beaucoup apprécié cet endroit. Propre, agréable et bien situé.

2026-08-27 • via Nuitee
C
CHENG-SHENG • family_with_children • tw
9
Pros:

Linh is the best. She upgraded the room for us and help us for luggage storage two weeks later when we had another short transfer in Hanoi. price for airport shuttle is also great deal!

2026-08-27 • via Nuitee
T
Thanh Binh • family_with_children • de
10
2026-08-26 • via Nuitee
A
Ayaka • family_with_children • jp
7
ロケーションはよかった
Pros:

快くシャワーを貸し出してくれたこと

Cons:

雨漏りしてきたこと

2026-08-25 • via Nuitee
V
Vũ • family_with_children • vn
10
2026-08-24 • via Nuitee
L
luyen • solo_traveller • us
10
great boutique hotel in the middle of everything.
Pros:

spacious room. Clean. walking distant to everything.
Staff was great and super helpful. Their English is really good.
I forgot money when I moved to an upgraded room. The 2 cleaning ladies
gave me the money back. They could have kept the money(200) dollars but they didn't. Wow.
I gave them both 25 dollars each. Honest cleaners. Wow, wow, wow.

Cons:

for the price, nothing.

2026-08-22 • via Nuitee