Hotel Tuparenda

Hotels
8.9 (247 reviews)
CALLE 34 ENTRE AV 1 Y 3 , Bacalar , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
Laundry
Safety deposit box
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Review Highlights

Pros:
Excellent location near the lagoon/public dock and town
Very friendly, helpful staff (notably Francisco)
Lovely roof-top terrace with pool and pleasant communal patio
Consistently praised breakfast (varied and substantial)
Clean and well-maintained common areas
Cons:
Several guests report uncomfortable/too-soft mattresses
Some rooms have poor views (facing a wall) or ageing aspects
TVs lack internet/streaming capability in some rooms
Occasional noise issues (early morning roosters) and limited breakfast choice noted by a few

Categories

Cleanliness
9.1
Multiple guests explicitly note the hotel is very clean ('super clean') and common areas (patio, rooftop) are well maintained.
Service
9.6
Consistently praised staff: welcoming, accommodating, helped book tours/taxis, Francisco highlighted for exceptional assistance and flexibility with late arrivals.
Location
9.8
Repeatedly described as ideal — a very short walk to the lagoon/public dock and close to town; many reviews cite location as a primary positive.
Room Quality
7.2
Mixed feedback: some rooms described as spacious and comfortable, but several guests report uncomfortable/too-soft mattresses, an ageing feel in places, limited TV functionality and occasional poor views.
Amenities
9.4
Roof-top terrace with pool, pleasant patio and communal spaces are frequently praised and considered a highlight of the stay.
Value for Money
7.4
Generally seen as good value by some guests ('ça le vaut'), but room issues (mattress, some aging aspects) and occasional noise reduce perceived value for others.
Food and Beverage
9.3
Breakfast is repeatedly described as very good/varied/excellent; takeaway breakfast offered for early departures — a clear strength.
Overall Experience
9.4
Overall impressions are strongly positive: many guests report a lovely, memorable stay, recommending the hotel and highlighting the welcoming atmosphere and rooftop/pool.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:07

Property Description

Luxurious Outdoor Amenities:
Hotel Tuparenda, nestled in Bacalar, boasts an inviting outdoor swimming pool, a lush garden, and a charming terrace, perfect for unwinding and soaking up the serene surroundings.

Comfortable & Well-Equipped Rooms:
Guests at Hotel Tuparenda can enjoy air-conditioned rooms featuring modern amenities such as a wardrobe, safety deposit box, flat-screen TV, and a private bathroom with a refreshing shower. The rooms are thoughtfully furnished with cozy bed linen and plush towels for a comfortable stay.

Convenient Location:
Conveniently located near Chetumal International Airport, just 36 km away, Hotel Tuparenda offers easy access for travelers, ensuring a hassle-free journey to their exquisite retreat.

Experience a blend of comfort and tranquility at Hotel Tuparenda. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Location

Guest Reviews

8.9
Based on 247 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9.8
Room Quality: 7.2
Amenities: 9.4
Value for Money: 7.4
Food and Beverage: 9.3
Overall Experience: 9.4
K
Kathrine • solo_traveller • bz
8
2026-08-04 • via Nuitee
V
Vadim • solo_traveller • gb
10
Pros:

The location is perfect, 3 minute walk to the lagoon. The roof top terrace with the pool is lovely! The breakfast is so good, but best of all the staff are incredible!! So welcoming and accommodating, they helped us book a taxi on our last day and provided a takeaway breakfast as we were leaving early.

2026-07-17 • via Nuitee
C
Charlotte • couple • fr
8
Super hôtel très bien situé
Pros:

Accueil chaleureux, aide aux activités et proche du centre (10m max à pied)

Cons:

Je dirai juste que les partenariats activités sont assez éloignés du centre, et que le petit déjeuner gagnerait en valeur s’il y avait un peu plus de choix

2026-07-12 • via Nuitee
D
Di Gabriele • solo_traveller • it
9
Pros:

Vicinanza al centro ma fuori dal caos

Cons:

La colazione dovrebbe essere un po' arricchita

2026-07-09 • via Nuitee
I
Ivonne • solo_traveller • co
8
Pros:

El desayuno estuvo variado
La chica de recepción nos ayudó a reservar tour por la laguna. Muy amables en general

Cons:

Todo estuvo bien en general

2026-06-23 • via Nuitee
V
Viviane • solo_traveller • fr
10
Pros:

Hotel proche de la lagune avec une grande terrasse sur le toit pour déjeuner et pour se détendre à tout moment de la journée ( piscine)
Petit déjeuner varié.
Espaces collectifs agréables ( patio, hall, toit)

2026-04-24 • via Nuitee
K
Katrin • couple • at
10
2026-04-14 • via Nuitee
M
Michael • couple • de
9
2026-04-09 • via Nuitee
E
Emma • couple • gb
10
A romantic stay in a stunning place
Pros:

Great location, short walk into town. Fantastic breakfast. The roof top space to relax with the pool is stunning, with views of the lagoon. Loved the bed - had a fab stay.

Cons:

I cannot fault this place

2026-04-07 • via Nuitee
H
Hugo • couple • mx
9
Pros:

Muy bien ubicado, frente al balneario público más grande de bacalar y a 10 minutos caminando.

El personal fue muy amable y los,desayunos muy ricos.

Cons:

El colchón de la cama no era muy cómodo y la tv es de las que no tienen acceso a Internet.

En un día normal no haría falta la tv, pero desafortunadamente llovió a diario durante mi visita e hizo falta algo en qué entretenerse dentro de la habitación.

2026-04-05 • via Nuitee
S
Salvatore • couple • fr
8
Au niveau rapport de tes prix, ça le vaut
Pros:

Très proche de tout ce que nous voulions visiter

Cons:

Le réveil du coq du matin à 5h du matin. Alors c’est chouette ouais mais quand on se couche à 0h01 heure du mat qu’à cinq heures on est déjà réveillé c’est sinon la literie très moyenne très inconfortable hôtel assez vétuste..

2026-04-04 • via Nuitee
D
denis • extended_group • ca
9
très beau séjour qui aurait mérité 2 jours de plus
Pros:

très bon déjeuner.belle piscine avec belle terrasse toute équipé

Cons:

rien

2026-04-03 • via Nuitee
E
Eleonora • solo_traveller • de
5
2026-03-31 • via Nuitee
M
Mahoume • couple • fr
9
Très bel établissement
Pros:

Très bel établissement avec un patio très cosy.
Chambre très spacieuse, calme. Salle de bains très agréable. Literie très confortable.
Un petit déjeuner excellent servi dans le patio
Personnel professionnel, attentionné
Pas de parking mais facilité de stationnement à proximité.

2026-03-29 • via Nuitee
J
Jacques • couple • ca
10
Pros:

L'accueil de Fransisco a été génial il nous a bien conseillé pour l'excursion sur la lagune c'était super👍❤️❤️❤️❤️quel expérience le déjeuner était tres copieux l'endroit était super beau quoi dire du roof top WOW!!! Je recommande sans hésiter.

2026-03-24 • via Nuitee
J
Jocelyne • solo_traveller • ca
7
Pros:

L'emplacement

Cons:

Chambre avec vue sur un mur

2026-03-18 • via Nuitee
E
Emeline • couple • fr
9
2026-03-12 • via Nuitee
J
Jose Ramon • couple • es
7
Cons:

Colchón demasiado blando.

2026-03-10 • via Nuitee
L
littleizzy • extended_group • fr
9
très agréable bien situé
Pros:

très belle hotel. Super petit-déjeuner personnel très gentil

2026-03-06 • via Nuitee
L
Laure Desrochers • solo_traveller • ca
10
Pros:

Bel accueil!
Très accommodant!

2026-03-04 • via Nuitee