Mitsui Garden Hotel Roppongi Tokyo Premier

Hotels
•
Mitsui Garden
8.4 (4515 reviews)
Minato-ku Roppongi 3-15-17 , Tokyo , JP
+81 3-5545-1431

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location near attractions and transport
Friendly and helpful staff
Clean rooms overall
Convenient breakfast service (table-served, varied)
Basic amenities available (toiletries, iron/board)
Close to restaurants and churches
Cons:
Rooms are small/cramped for multiple occupants
Perceived as overpriced / poor value for money
Signs of wear and damage in rooms and furniture
Dim or insufficient lighting in rooms and bathrooms
Occasional communication issues and isolated unfriendly staff reports
Some reports of dust and bathroom problems (plumbing/toilet failures)

Categories

Cleanliness
8
Mostly praised as clean by several guests, though a number of reviews mentioned dust, bathroom condition issues, and occasional shortcomings in room cleaning.
Service
9.1
Staff frequently described as friendly and helpful; however there are isolated reports of poor service, communication difficulties and at least one instance of having to change rooms due to a facility failure.
Location
9.5
Consistently praised: very close to museums, restaurants, public transport and other attractions, repeatedly cited as the main selling point.
Room Quality
7.5
Rooms are generally clean but often small and compact (typical Tokyo size), with multiple comments about wear and tear (scratches, damaged furniture), lighting issues and layout problems (bed gaps, small bathroom storage).
Amenities
8.6
Good basic amenities noted (toiletries available in hall, iron and ironing board appreciated). Some facilities (e.g., rooftop/terrace bar) reported closed, lowering the score slightly.
Value for Money
7
Several guests felt the hotel was overpriced relative to room size, condition and level of service; value perception is a recurrent negative.
Food and Beverage
8.2
Breakfast received mixed-to-positive feedback: praised for being varied and table-served (no buffet) by some, while others found it average or limited (scarce options if not taking eggs).
Overall Experience
9.3
Overall experience skews positive due to excellent location and generally helpful staff, tempered by small rooms, occasional cleanliness/maintenance issues and perceived value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Prime Location in Tokyo

Located in the heart of Tokyo, Mitsui Garden Hotel Roppongi Tokyo Premier offers a convenient stay for guests looking to explore the vibrant city. Situated near popular attractions like Sony Music Roppongi Museum and Asahi Shrine, this hotel is the perfect base for your Tokyo adventures.

Modern Amenities

Enjoy a comfortable stay with free WiFi throughout the property and well-equipped units featuring a fridge. The hotel also provides a 24-hour front desk, luggage storage, and currency exchange services, ensuring a hassle-free experience for all guests.

Nearby Attractions

Immerse yourself in the local culture with attractions like Sen-oku Hakukokan Museum, Izumo Shrine Tokyo Bunshi, and Roppongi Hills just a stone's throw away. Explore the city with ease from the conveniently located Mitsui Garden Hotel Roppongi Tokyo Premier.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 4515 reviews
Cleanliness: 8
Service: 9.1
Location: 9.5
Room Quality: 7.5
Amenities: 8.6
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 9.3
A
Amukelani • couple • za
7
2026-10-30 • via Nuitee
M
Michael • couple • au
10
Very enjoyable stay friendly staff recommend
Pros:

Proximity to everything great location

2026-10-29 • via Nuitee
B
BRIGG • couple • us
7
Pros:

Location was the selling point for us. Close to museums and other attractions in Tokyo. Also close to Church for our daily Mass.

Cons:

For the cost, we had a better experience in terms of food, room size and a quiet neighborhood in other parts of Tokyo.

2026-10-29 • via Nuitee
C
Chiara • extended_group • it
9
2026-10-29 • via Nuitee
K
Kenneth • solo_traveller • us
10
2026-10-28 • via Nuitee
S
stefan • extended_group • cz
9
Cons:

koupelna a strasna tma v pokojich a hlavne v koupelne

2026-10-28 • via Nuitee
M
Maximilian • solo_traveller • de
5
2026-10-28 • via Nuitee
G
Gerald • couple • us
9
2026-10-27 • via Nuitee
P
Pascal • couple • fr
5
Je ne retournerais pas la bas
Pros:

L.emplacment.

Cons:

La froideur de la décoration _ le manque de service _ la taille de la chambre _ le rapport qualité prix

2026-10-27 • via Nuitee
J
JACQUES • couple • fr
2
A fuir
Pros:

Bien situé mais sur-cote

Cons:

Personnel désagréable / peu serviable / nous avons du changer de chambre car les toilettes sont tombées en panne

2026-10-27 • via Nuitee
F
France • solo_traveller • fr
8
Tourisme très agréable
Pros:

Le fait que ce soit un petit hôtel et les petits déjeuners variés et servis à table sans le buffet
Tous les produits de toilette dans le hall à disposition
Apprécié le fer et la planche à repasser

Cons:

Lumière trop tamisée pas assez éclairé en chambre
Chambre trop petite pour un hôtel haut de gamme et que le lavabo ne soit pas dans la salle de bain ni étagère pour ranger

2026-10-26 • via Nuitee
E
Edo • couple • il
10
2026-10-25 • via Nuitee
F
Fahad • couple • sa
10
2026-10-22 • via Nuitee
L
Laura • couple • ch
9
2026-10-22 • via Nuitee
A
Andjelko • extended_group • at
7
Ehrlich gesagt kann man machen ob ich es wieder buchen würde beim nächsten Mal Tokio glaube nicht
Pros:

Die Lage war gut aufgrund der Nähe zu den öffentlichen Verkehrsmittel gut
Zimmer war sehr sauber

Cons:

Mitarbeiter waren nett aber es gab’s Schwierigkeit mit der Kommunikation

2026-10-22 • via Nuitee
G
Giorgio • couple • it
7
2026-10-22 • via Nuitee
J
Jorge Esteban • couple • co
10
2026-10-19 • via Nuitee
C
Crystal • extended_group • us
8
Our stay at the hotel was alright. Great location and helpful staff.
Pros:

The location was great and the staff were all very helpful.

Cons:

I thought the breakfast was just average. The room we stayed was a wide king with three people. They should put a filler between the bed since there was a big gap for the center sleeper. The room was a little run down with scratches on the floor and walls. The room was very small for three people.

2026-10-19 • via Nuitee
Y
YOUJIN • family_with_children • kr
8
Pros:

조식이좋아요 직원들이 친전해요

Cons:

방 청소 컨디션이 아쉬워요 먼지 많아요

2026-10-18 • via Nuitee
M
Mirka • solo_traveller • nl
8
Fijne compacte kamer van alle gemakken voorzien
Pros:

De kamer is van alle gemakken voorzien. Als soloreiziger beviel de compactheid maar met meer wordt het lastig om de koffers ergens neer te kunnen leggen denk ik

Cons:

Prijs-kwaliteit wat uit verhouding. Het bed is stevig en lijkt onder het laken van een plastic materiaal, want het wordt klam in bed.
Ontbijt was schaars als je geen eieren neemt.

2026-10-17 • via Nuitee