Exeter Rougemont Hotel by Sunday

Hotels
Sunday
7.9 (5160 reviews)
Queen Street , Exeter , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room cleanliness issues
Breakfast quality
Additional charges for luggage

Categories

Cleanliness
7.1
Some reviews mention the need for better room cleaning and maintenance.
Service
8.6
Most staff were friendly and accommodating, enhancing the overall experience.
Location
9.1
Excellent location to city centre and transport links, consistently praised.
Room Quality
7.1
Mixed reviews about room comfort and cleanliness, with mentions of hard beds.
Amenities
7.6
Adequate facilities but some amenities like the bar were noted to be unwelcoming.
Value for Money
8.6
Considered good value for the location and accommodation standards.
Food and Beverage
7.1
Breakfast quality mentioned as needing improvement, impacting overall satisfaction.
Overall Experience
8
Overall a comfortable stay with significant highlights, despite a few downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:57

Property Description

Luxurious Victorian Charm
Experience the elegance of the 4-star Mercure Exeter Rougemont Hotel, a Victorian gem conveniently located in the heart of Exeter. Indulge in classic bedrooms with modern amenities, including private bathrooms, work desks, and Wi-Fi.

Culinary Delights
Savor traditional British cuisine at Drakes Restaurant or opt for a more casual dining experience at Drakes Bar. For light snacks and delightful afternoon teas, Nelson's Lounge is the perfect spot to unwind.

Convenient Location
Situated opposite Exeter Central Rail Station and just 5 miles from the M5 motorway, Mercure Exeter Rougemont Hotel offers not only friendly service and fine surroundings but also easy access to city center shops.

Book your stay now at Mercure Exeter Rougemont Hotel for a memorable Exeter experience!

Important information:

On-site parking is available for GBP 12.50 per night and is limited to 26 cars.

Any bookings of 10 rooms or more will be subject to the client receiving a group contract directly from the hotel.

Please note breakfast is available for a surcharge.

Please note that pets will incur an additional charge of GBP 15.

A luggage room is available after check out, and for guests who arrive early, for an additional charge of GBP 5 per room.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.

Location

Guest Reviews

7.9
Based on 5160 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8
A
Amanda couple gb
9
2026-07-25 via Nuitee
R
Ravi couple us
9
2026-07-25 via Nuitee
P
Pamela solo_traveller gb
8
2026-07-25 via Nuitee
S
Silvia M C V Roberts solo_traveller gb
5
Pros:

Location

Cons:

Mattresses were awful

2026-07-24 via Nuitee
S
Sibylle solo_traveller fr
6
Pros:

L'emplacement, le confort, l’accueil très agréable

Cons:

L'infestation de mites dans la chambre... et la panne d'ascenseur. En somme vraiment pas ce à quoi je m'attendais pour ce prix, même si ce n'était pas dramatique.

2026-07-24 via Nuitee
R
richard couple gb
8
We really liked the hotel. Lovely room, friendly staff and perfect location.
Pros:

Location, room, bar

Cons:

There wasn't much they could do about it because there was a heatwave but the rooms were
Very hot

2026-07-24 via Nuitee
M
Maureen couple gb
8
Would stay again but probably not in summertime.
Pros:

Area around the hotel was flat and therefore easy walking to shops, restaurants and museum.
Staff were very friendly and helpful.

Cons:

Lack of air conditioning in room, the fan was of little use but better than nothing, had difficulty sleeping.

2026-07-24 via Nuitee
T
Tsu Miin extended_group my
7
Pros:

Location and the thoughtful gesture with small gifts for graduation. Very nice

Cons:

Please note there was no air conditioning but they provided a fan which was adequate for summer

2026-07-23 via Nuitee
C
Catherine family_with_children gb
4
Hot, stuffy rooms with a very uncomfortable bed, though staff most obliging.
Pros:

Staff were very helpful and even returned items by post we had left behind. The breakfast staff were very obliging too.

Cons:

Bed very uncomfortable. Room very hot. fans provided but no fresh air as we couldn't open the window at all. Hotel at least thirty monusts on foot away from the graduation ceremony and taxis have to be ordered way in advance.

2026-07-23 via Nuitee
K
Katerina family_with_children ch
8
Excellent séjour à Exeter dans un hôtel historique
Pros:

Nous avons été surclassés dans une chambre familiale et notre sejour s'est super bien passé. Le personnel est très amical et font tout leur possible pour vous satisfaire. Les lits sont grands et très comfortables. Il y avait tout ce qu'il faut pour répasser les vêtement, ce qui a été apprécié comme on voyagait pour la cérémonie de fin d'études de notre fils. L'emplacement est imbattable. La salle des bains contient des bons produits pour la douche etc. L'hôtel est un site historique en lui même, avec des tableaux et autres ornements magnifiques. Ca vaut la visite.

Cons:

Il n'y avait pas d'air conditionné dans les chambres en pleine canicule. Heureusement j'arrivais depuis un pays encore plus chaud et il y avait un ventilateur, ce qui a aidé. Le fait qu'on pouvait aussi ouvrir les fênetres a été très apprécié.

2026-07-22 via Nuitee
M
Maen couple ae
5
If the room had an air condition it would be better stay
Pros:

Location

Cons:

One elevator for service and customers…

2026-07-21 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Great location, parking, comfortable rooms

2026-07-21 via Nuitee
S
Susanne solo_traveller gb
4
2026-07-21 via Nuitee
I
Inge couple nl
8
Prima nacht in Exeter
Pros:

Zeer centrale ligging, prachtig hotel, ruime kamer en fijne douche

Cons:

Het ontbijt was minder, leek allemaal wat karig

2026-07-20 via Nuitee
S
Sharon couple gb
4
Nicely located, disappointing hotel with awful breakfast
Pros:

Location was great, staff were kind, room was spacious

Cons:

Property was very tired. The room was excruciatingly hot (even with the fan) and windows screwed shut apart from a few inches. Continental breakfast was AWFUL, coffee thin and watery. Not worth the money

2026-07-20 via Nuitee
D
David Roberts solo_traveller gb
8
2026-07-20 via Nuitee
B
B couple fi
9
Pros:

Location, staff

Cons:

No air conditioning - my fault for not checking!

2026-07-20 via Nuitee
D
David Roberts solo_traveller gb
8
2026-07-20 via Nuitee
A
Annette Troelsgaard extended_group dk
3
Varmt! Og dårlig morgenmad.
Pros:

Hotellet ligger centralt.

Cons:

Der var frygtelig varmt. Vinduerne kunne ikke åbnes nok til at rummet blev nedkølet. Morgenmad ikke særlig god.

2026-07-19 via Nuitee
T
Terry solo_traveller gb
8
2026-07-19 via Nuitee