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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Victorian Charm
Experience the elegance of the 4-star Mercure Exeter Rougemont Hotel, a Victorian gem conveniently located in the heart of Exeter. Indulge in classic bedrooms with modern amenities, including private bathrooms, work desks, and Wi-Fi.
Culinary Delights
Savor traditional British cuisine at Drakes Restaurant or opt for a more casual dining experience at Drakes Bar. For light snacks and delightful afternoon teas, Nelson's Lounge is the perfect spot to unwind.
Convenient Location
Situated opposite Exeter Central Rail Station and just 5 miles from the M5 motorway, Mercure Exeter Rougemont Hotel offers not only friendly service and fine surroundings but also easy access to city center shops.
Book your stay now at Mercure Exeter Rougemont Hotel for a memorable Exeter experience!
Please note there are only 26 car parking spaces available on site, therefore it is on a first come first serve basis.
Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.
Please note breakfast is available for a surcharge.
Please note there are only 26 car parking spaces available on site, therefore it is on a first come first serve basis. It is charged at £12.50 per night.
Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel. Please note breakfast is available for a surcharge.
Please note there are only 26 car parking spaces available on site, therefore it is on a first come first serve basis. It is charged at £12.50 per night.
Pets are welcome with a £15 fee.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.
Location
Guest Reviews
It’s a imite and location
No outsider seating or garden area
Good size rooms, nice shower, great location.
Slightly rough around the edges, mattresses were a bit tired feeling, pillows ok but not great.
Easy excess to places
NA
Consistency
No lift
Pleasant Reception staff, beautiful lobby.
Room was very hot and it's only May on not particularly warm outside.
Bathroom door handle broken, trouble getting in and out.
Bed lumpy with sheets that were too small and, therefore, exposed mattress.
Plus:
Drake Arms pub adjacent to hotel. Male member of staff rude and uncooperative. I asked for a damp cloth so I could wipe down table. He told me to use a napkin as that's all they had. No offer to clean it for us. I would have told him to shove our drinks order but my sister was in process of paying.
friendly staff, clean comfortable room
lift out of order, we were on the top floor
Central location
Lift out of order.
The lifts are still not working
The room was nice & comfortable and the service from the staff at the reception was good. We appreciated the reserved parking space. The hotel location was good for visiting the town and cathedral.
The WiFi was interrmittent, the breakfast was nothing special and the coffee at breakfast poor.The ensuite bathroom needs to ave the bath replaced with a walk in shower.
Fabulous location, great staff, comfortable room
The lift wasn't working.
Dining facilities could have been better
Close to town
No lift
It has wonderful character, elegant lobby
The lift was out of order but I understand that parts have been ordered and are on their way.
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