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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Victorian Charm
Experience the elegance of the 4-star Mercure Exeter Rougemont Hotel, a Victorian gem conveniently located in the heart of Exeter. Indulge in classic bedrooms with modern amenities, including private bathrooms, work desks, and Wi-Fi.
Culinary Delights
Savor traditional British cuisine at Drakes Restaurant or opt for a more casual dining experience at Drakes Bar. For light snacks and delightful afternoon teas, Nelson's Lounge is the perfect spot to unwind.
Convenient Location
Situated opposite Exeter Central Rail Station and just 5 miles from the M5 motorway, Mercure Exeter Rougemont Hotel offers not only friendly service and fine surroundings but also easy access to city center shops.
Book your stay now at Mercure Exeter Rougemont Hotel for a memorable Exeter experience!
Please note there are only 26 car parking spaces available on site, therefore it is on a first come first serve basis.
Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.
Please note breakfast is available for a surcharge.
Please note there are only 26 car parking spaces available on site, therefore it is on a first come first serve basis. It is charged at £12.50 per night.
Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel. Please note breakfast is available for a surcharge.
Please note there are only 26 car parking spaces available on site, therefore it is on a first come first serve basis. It is charged at £12.50 per night.
Pets are welcome with a £15 fee.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.
Location
Guest Reviews
Proximity to city centre and train station
No tea bags in room
Nothing.
My room was in the roof space, with no direct access via lift but by a narrow, steep staircase. The room was baking hot, the air conditioning was broken, and the small pedestal fan rattled against its casing all night. I also parked my car in the car park. When I checked in I was asked for my registration plate, but there was no mention of any associated charges. As a guest, I would have assumed this was complimentary given it’s not central London or near an airport. But no, £12.50 for just over 12 hours of parking. Shocking not to have been told beforehand, and outrageously expensive for a provincial city hotel.
Location, airy room with windows, parking and staff.
Not enough car parking places. They should be allocated for visitors staying and not people wanting to pop into town.
Nice and central close to shops and local transport . Friendly staff
I booked an accessible room for my Nan who can’t walk far and really struggles with stairs. I attached a message letting them know, however when we arrived the lift was broken the engineers had been out 3 days prior, however we only received the email on day of arrival which didn’t give us time to find alternative accommodation. They moved us to the first floor, however this is still two flights of stairs (25 steps). My Nan pushed herself up/down these stairs but could only manage it once a day which spoiled the holiday and then she struggled to get into bed as her legs were strained. My car was booked into the car park for stay however nearly two weeks later I received 3 parking tickets which they cancelled after a couple of phone calls.
Staff were amazing. Rooms clean and tidy. Location perfect
We were in a room above where deliveries were done, which would have been ok if we had been warned about the noise at around 5am every morning. Windows did not close so it was loud.
In di gle room, the door tp the bathroom would be better opening outwards as otherwise quite awkward to get around it to get to the sink
Location was great,bedroom was good size and well laid out.staff were very friendly and very helpful and professional
Although lovely hotel some areas were very dated and worn. Stairs carpets very worn,woodwork in bedroom shows lots of ware and bathroom door had damage/wear to top and bottom .just spoilt appearance .plus room was very hot.no aircon so had to run electric fan to try to cool down
Centrally located
Lift not working and car park very full
Hotel right opposite to Exeter Central
Very large room
Walk in Shower
High quality shower gel Shampoo and Hand Wash gel
Staff extremely helpful
No phones in the room
Very large room
Directly opposite Exeter Central Station
High quality toiletries
Friendly and welcoming staff
No phones in the room
On second day cleaner only left one towel and some rubbish remained in the room
großes Zimmer, öffentlicher Bereich im Hotel war sehr ansprechend
Nur öffentliche Parkmöglichkeiten (beschränkt) und vor Ort zu zahlen, Zimmer abgewohnt, Vorhänge von Motten löchrig
Great location
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