Exeter Rougemont Hotel by Sunday

Hotels
•
Sunday
7.9 (5160 reviews)
Queen Street , Exeter , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Room cleanliness issues
Breakfast quality
Additional charges for luggage

Categories

Cleanliness
7.1
Some reviews mention the need for better room cleaning and maintenance.
Service
8.6
Most staff were friendly and accommodating, enhancing the overall experience.
Location
9.1
Excellent location to city centre and transport links, consistently praised.
Room Quality
7.1
Mixed reviews about room comfort and cleanliness, with mentions of hard beds.
Amenities
7.6
Adequate facilities but some amenities like the bar were noted to be unwelcoming.
Value for Money
8.6
Considered good value for the location and accommodation standards.
Food and Beverage
7.1
Breakfast quality mentioned as needing improvement, impacting overall satisfaction.
Overall Experience
8
Overall a comfortable stay with significant highlights, despite a few downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:57

Property Description

Luxurious Victorian Charm
Experience the elegance of the 4-star Mercure Exeter Rougemont Hotel, a Victorian gem conveniently located in the heart of Exeter. Indulge in classic bedrooms with modern amenities, including private bathrooms, work desks, and Wi-Fi.

Culinary Delights
Savor traditional British cuisine at Drakes Restaurant or opt for a more casual dining experience at Drakes Bar. For light snacks and delightful afternoon teas, Nelson's Lounge is the perfect spot to unwind.

Convenient Location
Situated opposite Exeter Central Rail Station and just 5 miles from the M5 motorway, Mercure Exeter Rougemont Hotel offers not only friendly service and fine surroundings but also easy access to city center shops.

Book your stay now at Mercure Exeter Rougemont Hotel for a memorable Exeter experience!

Important information:

On-site parking is available for GBP 12.50 per night and is limited to 26 cars.

Any bookings of 10 rooms or more will be subject to the client receiving a group contract directly from the hotel.

Please note breakfast is available for a surcharge.

Please note that pets will incur an additional charge of GBP 15.

A luggage room is available after check out, and for guests who arrive early, for an additional charge of GBP 5 per room.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 12.50 per day.

Location

Guest Reviews

7.9
Based on 5160 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8
L
LASARUSA • couple • gb
3
not impressed
Pros:

Ideal location. Professional & helpful staff. Service with a smile stood out.

Cons:

no air conditioning and poor ventilation in the room

2026-07-11 • via Nuitee
I
Irene • solo_traveller • pt
7
Rachel Smith makes all the difference.
2026-07-11 • via Nuitee
C
Carla • solo_traveller • gb
4
2026-07-11 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

The ambience

Cons:

Lack of luxury in the bedrooms

2026-07-09 • via Nuitee
N
Nicole Amber Rose Miness • solo_traveller • gb
8
Pros:

The location was perfect, everywhere I wanted to get to was within walking distance.
The staff were very friendly and the breakfast was good, but slightly limited.

Cons:

The bed was slightly uncomfortable as the mattress has seen better days.
The window in the bathroom was broken, so I was unable to keep it open, which wasn't convenient due to the hot weather.
Also the shower wasn't always hot, it depended on what time of day I used the shower to get hot water.

All of these issues were brought to attention when I checked out.

2026-07-09 • via Nuitee
K
Krystian • solo_traveller • gb
10
Pros:

Just i like this hotel... Beautiful...

Cons:

I like this hotel..

2026-07-09 • via Nuitee
E
Essi • solo_traveller • gb
6
Pros:

Great location, good staff, room was nice enough and beds quite comfortable.

Cons:

No A/C in the room so it was super hot in there. The fan didn't do anything and was covered in dust.

2026-07-09 • via Nuitee
J
Jayne • solo_traveller • gb
9
Handy stopover
Pros:

Central location, lovely staff

Cons:

Breakfast a bit basic

2026-07-09 • via Nuitee
R
Raffaella • solo_traveller • gb
8
Perfect location, clean and comfortable room
Pros:

Perfect location for travellers, it is very central and closed to the main train Station. Very comfortable bed in clean room. 24h reception staff to help with any enquiries.

Cons:

Nothing really

2026-07-08 • via Nuitee
L
Lawrence • solo_traveller • gb
6
Pros:

Charge for parking excessive

Cons:

Parking charges

2026-07-07 • via Nuitee
C
Cheryl • solo_traveller • gb
8
2026-07-06 • via Nuitee
K
Karen • couple • gb
8
2026-07-05 • via Nuitee
C
Christopher W • solo_traveller • de
8
2026-07-05 • via Nuitee
H
Helen • solo_traveller • gb
8
Perfectly located for Exeter sightseeing
Pros:

The hotel was very well located near the obvious Exeter sights such as the Museum and the Cathedral and opposite Exeter Central railway station from which there is a frequent service to Exeter St David's station. I requested a quiet room which was located at the end of a passage with a view of the tops of the Cathedral towers: perfect. The Harelquins centre nearby has several reasonably-priced chain restaurants.

Cons:

I was surprised to be charged £5 to store my bag when checking out and informed that this was on the booking information. This was untrue.

2026-07-05 • via Nuitee
G
Godson • family_with_children • gb
7
Nice
Pros:

Food, friendly staff, comfortable bed

2026-07-05 • via Nuitee
A
Atlanta • solo_traveller • gb
10
2026-07-05 • via Nuitee
N
Neil • solo_traveller • gb
7
2026-07-04 • via Nuitee
O
Oscar • solo_traveller • es
7
Pros:

El personal

Cons:

El desayuno

2026-07-04 • via Nuitee
R
Robert • extended_group • gb
9
Overall the experience was good and I would stay again.
Pros:

The location was ideal for this visit as we were within minutes of bars, restaurants, sites and train station.

We ate out for breakfast

Cons:

Minor point the room was very comfortable although very warm, also the bathroom was very small.

2026-07-04 • via Nuitee
H
Harrie • solo_traveller • nl
7
Gedateerd hotel
Pros:

Goed hotel, grote kamers.

Cons:

Hotel is over de houdbaarheidsdatum heen , het voelt sleets. Geen airco, krakende vloeren, matige afvoer, ontbijt zonder vleeswaren en kaas

2026-07-03 • via Nuitee