Leonardo Hotel Cheltenham

Hotels
Leonardo Hotels
8.3 (3339 reviews)
Gloucester Road , Cheltenham , gb

Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Excellent breakfast
Good location
Cons:
Noise from other guests
Issues with room lighting
Temperature of the pool water

Categories

Cleanliness
7.9
Cleanliness was often praised but some concerns about room upkeep.
Service
8.67
Staff were frequently described as friendly and helpful.
Location
8.6
Great location, ideal for exploring.
Room Quality
8.05
Rooms were generally clean and comfortable, though some noise issues reported.
Amenities
8.39
Facilities including jacuzzi and pool were appreciated, though some issues with the pool temperature.
Value for Money
8.35
Good value highlighted, especially for breakfast.
Food and Beverage
8.3
Breakfast was well-reviewed, though some specific items were lacking at times.
Overall Experience
8.17
Overall experience was positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:07

Property Description

Experience a refreshing stay at Leonardo Hotel Cheltenham, set in stunning grounds just a stone's throw from the heart of Cheltenham.

Unwind in Style
Our elegantly designed rooms feature Dream beds for a restful night's sleep, along with modern amenities such as a flat-screen TV and complimentary tea/coffee making facilities to ensure your stay is as comfortable as possible.

Dining Delights
Savor the culinary delights at The Bar and Grill, offering a diverse menu from sizzling grilled dishes to gourmet pizzas and fresh salads. Don’t miss out on our delicious illy coffee, perfect for lifting your spirits.

Health and Leisure Oasis
Rejuvenate in our health and leisure club, complete with a heated indoor pool, hot tub, sauna, and fully equipped gym. It's the perfect way to unwind after a day of exploring the beautiful Cotswolds.

Book your unforgettable stay today!

Important information:

Please note that the property cannot accommodate pets, with the exception of guide dogs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7 per day.

Location

Guest Reviews

8.3
Based on 3339 reviews
Cleanliness: 7.9
Service: 8.67
Location: 8.6
Room Quality: 8.05
Amenities: 8.39
Value for Money: 8.35
Food and Beverage: 8.3
Overall Experience: 8.17
K
Kacey couple gb
5
Comfortable bed but woke up by staff twice
Pros:

I liked the friendly staff upon arrival, very welcoming and had a great little tuck shop

Cons:

The fact check out is at 11 but we had the cleaners wake us up twice knocking on the door at 10 and 10:15. We then proceeded to leave and was not made aware there was a convention on at the hotel so the lobby was full of people and had a massive queue out the door making it uncomfortable and difficult to leave. If we was made aware when we arrived we would have known what to expect.

2026-06-20 via Nuitee
J
Jack couple gb
10
2026-06-20 via Nuitee
N
Nisha solo_traveller in
9
Pros:

Old, fairly basic business hotel but worked for us because we were out all day and just needed a place to sleep. Had all the basic amenities like toiletries, kettle, tea coffee etc. and the sheets and towels were fresh and clean. Close to the highway so was convenient to get in and out. Good enough breakfast.

Cons:

Nothing.

2026-06-20 via Nuitee
V
Veronica couple gb
10
Excellent hotel and very friendly helpful staff
Pros:

It was a lovely hotel

Cons:

Nothing

2026-06-19 via Nuitee
D
Dianne couple au
9
A convenient, affordable stopover
Pros:

Not too expensive, comfortable, clean and friendly staff, convenient parking and good breakfast

Cons:

A little noisy but it did settle.

2026-06-18 via Nuitee
M
Mátyás couple hu
8
2026-06-18 via Nuitee
S
sarah solo_traveller gb
8
Pros:

The staff were super professional and friendly such a winning combo. Thanks heaps.

Cons:

Nothing!!!

2026-06-17 via Nuitee
L
Luke solo_traveller gb
8
Pros:

Nice place and lovely staff

Cons:

Shower was a struggle and dated

2026-06-16 via Nuitee
J
Justyna couple gb
10
Great time
Pros:

Spa

Cons:

-

2026-06-16 via Nuitee
A
Abdul family_with_children pk
6
Pros:

Nice comfortable rooms.

Cons:

Electric kettle in the rooms have a ridiculous design. You get your hands burned with hot steam while pouring hot water into a cup.

2026-06-16 via Nuitee
S
Sheila solo_traveller gb
10
Pros:

Lovely clean hotel with nice helpful staff

Cons:

N/A

2026-06-16 via Nuitee
J
JOHN solo_traveller gb
10
Excellent on all counts.
Pros:

Very quiet!!!
Use of a bath.
Excellent breakfast, very attentive staff here; and also reception.

2026-06-15 via Nuitee
H
Hatton solo_traveller gb
7
Pros:

Good breakfast and the pool facilities were nice.

Cons:

The double bed was too small for 2 adults. 1 night was ok but I wouldn't want to share any more than that.

2026-06-15 via Nuitee
C
Chittaranjan family_with_children gb
10
Pros:

Nice, clean and lovely location

Cons:

Food choice is limited

2026-06-15 via Nuitee
D
David couple gb
9
2026-06-15 via Nuitee
J
Jeffrey solo_traveller gb
10
A Hotel with welcoming staff.
Pros:

The choice of food at the breakfast bars. And the attentive staff.

Cons:

The hotel is a little too far outside Cheltenham town centre.

2026-06-14 via Nuitee
J
Joanne solo_traveller gb
9
2026-06-14 via Nuitee
S
Susanne couple gb
8
Pleasant stay, staff were friendly.
Pros:

Location was good for an event at the racetrack we were attending. Hotel was clean and£ staff friendly.

Cons:

Too hot, but we did have fans in our room

2026-06-13 via Nuitee
M
Martin couple gb
8
2026-06-13 via Nuitee
P
Paula couple gb
10
Fantastic hotel.
Pros:

Excellent rooms, excellent services and the terrace outside was fab

Cons:

Paying for parking - should be free if you are a guest

2026-06-13 via Nuitee