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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Spa
Indulge in a stay at our 4-star luxury hotel and spa, housed in a charming Georgian mansion surrounded by picturesque gardens.
Leisure and Wellness Facilities
Unwind at The Otium Leisure Club, offering an array of amenities including an indoor heated pool, sauna, gym, and steam room for a rejuvenating experience.
Culinary Delights
Savor delectable home-cooked cuisine at Beechers Restaurant, complemented by a diverse wine selection. For a more casual setting, The Conservatory Bistro and Lounge Bar offer light snacks and an extensive drinks menu.
Book your stay at Mercure Haydock Hotel for a perfect blend of relaxation, fine dining, and convenient access to nearby attractions.
The hotel restaurant may require advance reservation in December, due to Christmas functions. Bar snacks will be available in the conservatory area, as an alternative.
Please note that the hotel has a marquee and occasionally guests can hear the noise from functions until approximately 12:30 a.m.
A deposit may be required at the property.
Location
Guest Reviews
The location
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Breakfast was very varied and excellent quality.
Staff on duty were so helpful to guests I observed
When we arrived they chose us to get an upgrade and we got the Kendall suite absolutely amazing , the staff were friendly and polite great help 🙏👍
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This is my third visit to this hotel and I can honestly say it is as good as ever. Staff are extremely helpful and friendly. The choice of food is very good and the overall hotel is excellent and highly recommendable.
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2 minutes from the M6, just make sure you keep to the left lane if you’re going South. Great staff, easy parking, large beds. The guy behind the bar on Saturday was an absolute legend, and deserves credit for his customer hospitality skills.
The telephone in the bathroom didn’t work. I couldn’t even get a dialling tone. Only joking I thought it was hilarious that it was there.
Lovely comfortable room excellent shower
We had to leave upon arrival.
We arrived with our two young children and were immediately faced with a strong smell of adhesive and fumes throughout the corridor and our room. We were told when we checked in that the windows had been replaced that day. Had we known this beforehand, we would not have travelled there, as we would have expected a strong smell from the work.
We did not feel the room was safe or suitable to stay in, so we had to leave and arrange alternative accommodation at short notice.
The duty manager assured us that the booking would be cancelled and we would receive a full refund, and said the manager would contact us the following day to discuss our complaint. More than two weeks later, we have received neither the refund nor any contact. Booking.com has also confirmed they are waiting for written approval from the hotel to process the refund.
Very disappointing, particularly given we were travelling with two small children.
The bar and lounge areas were all great. It was in lovely grounds. Room service was great and the breakfast wonderful. All the staff were excellent, friendly and helpful.
The room was tired and I had two very wobbly bedside tables. Which is a shame because it just needs a bit of an update.
Breakfast was vefy good,coffie and fried egs were excellent
Herd the noise in the room from the tent but it shut ishut off at midnight which was fine
On arrival the staff at reception were lovely.
I ordered a glass of wine at the bar & the glass was covered in lipstick, had to be changed. We (2) had starters, there was a short disgusting black hair in my olives. When I told the waitress she offered to change them. I declined as I was sickened at the thought of it. She said she’d tell the kitchen. We waited just over an hour for our main course. When she was clearing the table I asked her what did the kitchen say? She didn’t know! She came back and offered me a drink or free olives. I chose a wine. She came back & said it would have to be house wine and I said I wouldn’t mix wines. She came back with the same wine which looked to be in the same original glass covered in lipstick! I just poured it into my other glass.
The staff in the bar and restaurant give the impression they don’t want to be there.
The room was amazing
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