Mercure Haydock Hotel

Hotels
•
Mercure
8.4 (2713 reviews)
Penny Lane , Haydock , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable upgrades
Cons:
Dirty room
Poor food quality
Slow service at the bar

Categories

Cleanliness
7.4
Several mentions of cleanliness issues, including dirty room and cobwebs.
Service
9.99
General Manager was fair, and staff were friendly, despite some service issues.
Location
8.92
Positive mentions about the location being good.
Room Quality
6.86
Issues with room quality including a terrible bed.
Amenities
8.9
Privileges room with additional amenities were appreciated.
Value for Money
8.36
Some complaints about prices being high for the given quality.
Food and Beverage
6.9
Negative feedback on breakfast quality and slow service.
Overall Experience
9.88
Mixed experiences, but generally a valuable stay highlighted by good customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Accommodation and Spa
Indulge in a stay at our 4-star luxury hotel and spa, housed in a charming Georgian mansion surrounded by picturesque gardens.

Leisure and Wellness Facilities
Unwind at The Otium Leisure Club, offering an array of amenities including an indoor heated pool, sauna, gym, and steam room for a rejuvenating experience.

Culinary Delights
Savor delectable home-cooked cuisine at Beechers Restaurant, complemented by a diverse wine selection. For a more casual setting, The Conservatory Bistro and Lounge Bar offer light snacks and an extensive drinks menu.

Book your stay at Mercure Haydock Hotel for a perfect blend of relaxation, fine dining, and convenient access to nearby attractions.

Important information:

The hotel restaurant may require advance reservation in December, due to Christmas functions. Bar snacks will be available in the conservatory area, as an alternative.

Please note that the hotel has a marquee and occasionally guests can hear the noise from functions until approximately 12:30 a.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.4
Based on 2713 reviews
Cleanliness: 7.4
Service: 9.99
Location: 8.92
Room Quality: 6.86
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 6.9
Overall Experience: 9.88
S
Susann • solo_traveller • ie
10
2026-10-15 • via Nuitee
H
He • solo_traveller • de
9
I came four times and stayed here every time. I believe in future I still choose here.
Pros:

Close to my partner

Cons:

No small shops within walking distance.

2026-10-15 • via Nuitee
G
Gary • couple • gb
7
Comfortable
Pros:

Lovely building and great reception and bar

Cons:

Restaurant area was very relaxing and loved the leather chairs

2026-10-14 • via Nuitee
J
John • couple • gb
8
2026-10-14 • via Nuitee
K
Kathleen • family_with_children • gb
3
Pros:

Think the setting was lovely the pool was fantastic

Cons:

The smell of my room like damp was horridness we had to leave the window open with kids in the room

2026-10-13 • via Nuitee
J
Joanna • family_with_children • gb
9
Nice hotel, good value for money and great location for access to the north west and beyond
Pros:

Spacious rooms, very clean. Nice pool facilities. Staff were friendly and helpful.

Cons:

Bit noisy at night but that is more the other residents than the hotel itself.

2026-10-12 • via Nuitee
A
Aku • couple • au
7
Had a lovely time here staff are lovely.
Pros:

Great homely place and staff are lovely

Cons:

It’s not a big deal but there is no life so if you are not on the ground floor, it’s a bit difficult for those to get your luggage up the stairs if your not very mobile. In my case it is fine so not a big deal for us but for those less mobile it is difficult.

2026-10-12 • via Nuitee
V
Victoria • couple • gb
10
2026-10-10 • via Nuitee
K
Kevin • couple • gb
10
2026-10-09 • via Nuitee
C
Craig • couple • im
10
Came for a wedding and it was perfect,location was great, food was really nice and staff couldn’t do enough for you than
Pros:

Perfect place,perfect area,perfect everything

Cons:

Perfect place throughout

2026-10-08 • via Nuitee
K
Karen • couple • gb
10
Very good
Pros:

Everything

2026-10-07 • via Nuitee
D
Dale • couple • gb
10
2026-10-07 • via Nuitee
N
Natalija Kosec • solo_traveller • gb
10
Pros:

We stayed here for one night as a break from camping and sleeping in a tent. It was a lovely experience, all the staff very friendly. My boys enjoyed the swimming pool, but their favourite activity was preparing their own waffles for breakfast.

2026-10-07 • via Nuitee
A
Allan • couple • gb
7
2026-09-16 • via Nuitee
R
Rachel • couple • im
10
Beautiful location staff were excellent
Pros:

The location

Cons:

Nothing

2026-09-15 • via Nuitee
M
Margaret • solo_traveller • gb
10
Exceeded my expectations and as a lone traveller made such a difference.
Pros:

Breakfast was very varied and excellent quality.
Staff on duty were so helpful to guests I observed

2026-09-14 • via Nuitee
L
Lee • couple • gb
10
Amazing staff and great value for money
Pros:

When we arrived they chose us to get an upgrade and we got the Kendall suite absolutely amazing , the staff were friendly and polite great help 🙏👍

Cons:

N/a

2026-09-14 • via Nuitee
B
Barbara Groves • solo_traveller • gb
10
Well worth a visit
Pros:

This is my third visit to this hotel and I can honestly say it is as good as ever. Staff are extremely helpful and friendly. The choice of food is very good and the overall hotel is excellent and highly recommendable.

Cons:

Nothing

2026-09-14 • via Nuitee
M
Mark • couple • gb
8
We’ll be back.
Pros:

2 minutes from the M6, just make sure you keep to the left lane if you’re going South. Great staff, easy parking, large beds. The guy behind the bar on Saturday was an absolute legend, and deserves credit for his customer hospitality skills.

Cons:

The telephone in the bathroom didn’t work. I couldn’t even get a dialling tone. Only joking I thought it was hilarious that it was there.

2026-09-14 • via Nuitee
V
Verity • solo_traveller • gb
7
2026-09-13 • via Nuitee