Hotel Isla Capri

Hotels
•
Independent
7.8 (44 reviews)
44 Cra. 1, Cartagena, Bolívar, 130002 , Cartagena , CO
57-3174359549

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Facilities

Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for location
Cons:
Poor cleanliness
Room quality did not match expectations

Categories

Cleanliness
5.41
The room was not clean upon arrival, with grim and hand marks on the walls.
Service
8.88
The staff was very friendly, though service consistency was noted.
Location
9.42
Nice place close to the beach and center.
Room Quality
6.87
The room was worn out and did not match the online photos.
Amenities
7.4
Basic amenities available; terrace was not well-maintained for socializing.
Value for Money
8.36
Good value for the price, though expectations on cleanliness were not met.
Food and Beverage
8.21
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.88
Mixed experience overall; positives in location and service, but major issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:46

Property Description

Discover a charming getaway at Hotel Isla Capri, where comfort meets convenience in the heart of Cartagena.

Recreation and Relaxation
Unwind in our inviting hot tub or enjoy breathtaking views from our terrace. With complimentary Wi-Fi and concierge services, we ensure your stay is both relaxing and effortless.

Gourmet Dining Options
Satisfy your culinary cravings at Restaurante, featuring a delightful blend of international cuisine, or choose the comfort of room service during limited hours. Our bar/lounge is perfect for enjoying your favorite drink as the day winds down.

Exceptional Guest Services
We pride ourselves on excellent amenities, including express check-in, dry cleaning/laundry services, and a 24-hour front desk. With free self-parking and 30 cozy, air-conditioned rooms, each equipped with complimentary toiletries and daily housekeeping, we provide a homely touch.

Book your unforgettable stay at Hotel Isla Capri today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    No hot water onsite

See all policies

Location

Guest Reviews

7.8
Based on 44 reviews
Cleanliness: 5.41
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 7.88
Z
Zary Natasha • extended_group • co
10
2026-06-06 • via Nuitee
A
Anahi mariel • couple • ar
1
2026-06-05 • via Nuitee
G
grajeda lopez • couple • gt
10
Muy buena mi estancia
Pros:

Todo

2026-06-04 • via Nuitee
A
Adenilson • couple • br
10
2026-06-03 • via Nuitee
C
Christian Andrés Barón Bejarano • solo_traveller • co
10
Pros:

Todo, cerca de los lugares para visitar o el origen de los tures, muy cómodo, silencioso y privacidad, la vista desde la terraza frente a la playa. Y sin olvidar que tienes el mar justo al frente así que se aprovecha la ciudad de muchas maneras

2026-06-03 • via Nuitee
B
Brayan Andres • couple • co
8
Cons:

Las instalaciones internas estan perfectas pero la fachada esta bastante desgastada

2026-06-02 • via Nuitee
R
Roddriguez Jimenez • couple • co
10
2026-06-02 • via Nuitee
B
Bela • couple • de
8
Pros:

Das Personal war super hilfsbereit

2026-06-01 • via Nuitee
M
Marcela • couple • uy
7
Pros:

El alojamiento está sobre la rambla que es sumamente transitada a toda hora y la ventana no tapa ruido ninguno, es prácticamente imposible dormir alli, aunque se use tapones para los oídos

Cons:

El ruido que se siente de la calle

2026-06-01 • via Nuitee
G
Gutiérrez • couple • co
10
2026-06-01 • via Nuitee
P
Posada • solo_traveller • co
8
2026-06-01 • via Nuitee
M
Maria Alejandra • family_with_children • co
8
2026-06-01 • via Nuitee
D
Dairo • solo_traveller • co
8
2026-05-31 • via Nuitee
V
Valencia • couple • co
10
Pros:

La atención del personal, sobre todo la atención de las encargadas de la cocina

Cons:

N/A

2026-05-31 • via Nuitee
D
Danilo De los Rios • family_with_children • co
10
Pros:

ubicación

2026-05-30 • via Nuitee
U
urbina perez • solo_traveller • co
9
Pros:

para aquellos como fuimos nosotros, y no sabe si decidir por este hotel, SI, tomenlo, es literalmente cerca de todo, tienes una hermosa playa al frente caminando en menos de 5- 10 minutos llegas a la torre del reloj y murallas y todo lo que quieras, ademas los tours reconocen el hotel y pasan por ti, letras de cartagena cerca, muy buen desayuno y todo, volvere sin duda alguna

2026-05-29 • via Nuitee
N
Nathalia • extended_group • co
10
Pros:

Mucho

2026-05-28 • via Nuitee
Q
Quintero • solo_traveller • co
10
Pros:

La atención.

Cons:

Que la aplicación cancelará la reserva, pésimo servicio de la app. No la recomendaría.

2026-05-27 • via Nuitee
S
Steven Andrés • extended_group • co
1
Pros:

No aplica

Cons:

Muy mal por parte del hotel , me cancelaron la reserva el mismo día de mi viaje, llamo y no saben dar información sobre mi reserva.

2026-05-27 • via Nuitee
G
Garcia • solo_traveller • us
7
Nice Location!
Pros:

Location, location, location!
People are nice and respectful
Leslie the lady from the restaurant was nice and cordial .

Cons:

Needs to be updated! Does it!
Kind of old looking
Relatively clean

2026-05-27 • via Nuitee