Hotel Isla Capri

Hotels
•
Independent
7.8 (44 reviews)
44 Cra. 1, Cartagena, Bolívar, 130002 , Cartagena , CO
+57 605 6925235

listing image 1
Show all photos

Facilities

Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for location
Cons:
Poor cleanliness
Room quality did not match expectations

Categories

Cleanliness
5.41
The room was not clean upon arrival, with grim and hand marks on the walls.
Service
8.88
The staff was very friendly, though service consistency was noted.
Location
9.42
Nice place close to the beach and center.
Room Quality
6.87
The room was worn out and did not match the online photos.
Amenities
7.4
Basic amenities available; terrace was not well-maintained for socializing.
Value for Money
8.36
Good value for the price, though expectations on cleanliness were not met.
Food and Beverage
8.21
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.88
Mixed experience overall; positives in location and service, but major issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:46

Property Description

Discover a charming getaway at Hotel Isla Capri, where comfort meets convenience in the heart of Cartagena.

Recreation and Relaxation
Unwind in our inviting hot tub or enjoy breathtaking views from our terrace. With complimentary Wi-Fi and concierge services, we ensure your stay is both relaxing and effortless.

Gourmet Dining Options
Satisfy your culinary cravings at Restaurante, featuring a delightful blend of international cuisine, or choose the comfort of room service during limited hours. Our bar/lounge is perfect for enjoying your favorite drink as the day winds down.

Exceptional Guest Services
We pride ourselves on excellent amenities, including express check-in, dry cleaning/laundry services, and a 24-hour front desk. With free self-parking and 30 cozy, air-conditioned rooms, each equipped with complimentary toiletries and daily housekeeping, we provide a homely touch.

Book your unforgettable stay at Hotel Isla Capri today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    No hot water onsite

See all policies

Location

Guest Reviews

7.8
Based on 44 reviews
Cleanliness: 5.41
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 7.88
W
Wilmer Manuel • couple • us
7
Aceptable calidad precio
Pros:

Lo principal la ubicación, en el medio de todo cerca al aeropuerto y de la ciudad amurallada , desayuno bueno

Cons:

Está deteriorado, no entiendo como algo q les genera dinero lo pueden dejar en abandono , las chicas q atienden bien y chico amargado , no les recomiendo la habitación estándar es pequeña y fea , las otras 👍

2026-07-24 • via Nuitee
A
Aguirre • family_with_children • ca
9
2026-07-23 • via Nuitee
E
efrain • solo_traveller • pr
8
tranquila
Pros:

el trato del personal bueno

Cons:

Si tuvieran una pequeña nevera para guardar Hielo,La calor es fuerte y no ofrecen hielo,la estructura del Hotel esta desmejorada en pintura ,focos fundidos,luces de Emerguencia,detalles de estetica

2026-07-23 • via Nuitee
P
Ponce • extended_group • es
4
sin más
Pros:

la gente era agradable

Cons:

llamarle piscina a eso es ser algo generoso

2026-07-22 • via Nuitee
M
mariaca • family_with_children • co
10
2026-07-21 • via Nuitee
K
Karen L Puentes Garzón • solo_traveller • co
8
Cons:

El baño estaba sin una puerta, instalaciones están un poco viejas para el costo.
El aire acondicionado no estaba funcionando a tope.

2026-07-20 • via Nuitee
A
alexander • solo_traveller • co
10
Pros:

Excelente servicios

Cons:

Excelente

2026-07-20 • via Nuitee
E
Eduardo • family_with_children • co
8
Pros:

La ubicación del hotel, la relación calidad precio,el desayuno muy bueno

2026-07-18 • via Nuitee
R
Rosa • solo_traveller • bo
7
Pros:

Ubicación

Cons:

No aceptan pagos en dolares americanos

2026-07-17 • via Nuitee
M
Medina • solo_traveller • co
8
Pros:

La ubicación

Cons:

Que habia que hacer el checkin tan tarde

2026-07-17 • via Nuitee
A
Angela Marcela • extended_group • co
7
Buena relación calidad precio
Pros:

La ubicación frente al mar. El desayuno era rico y el personal era amable. Las camas eran cómodas.

Cons:

Tiene oportunidad de mejorar la limpieza en las zonas comunes como el balcón público que tiene una vista increíble a la playa. En cuanto a la habitación, el aire acondicionado estaba sucio, algunos muebles tenían humedad y en el baño había un olor feo.

2026-07-13 • via Nuitee
3
3bf333RODOLFO • solo_traveller • cr
10
HERMOSA EXPERIENCIA
Pros:

Amplia y limpia habitación. Super cómoda. Frente a la playa, personal muy amable, ropa de cama excelente, buen aire acondicionado, tuvimos una terraza a nuestra disposición. Un plus totalmente .. PISCINA. silencioso para descansar.

Cons:

Todo me gustó.

2026-07-12 • via Nuitee
L
Luz Mireya • family_with_children • co
10
EXCELENTE
Pros:

DESAYUNO EXCELENTE

Cons:

NO TIENE NEVERA EN LA HABITACION

2026-07-10 • via Nuitee
L
Lizeth Fernanda • family_with_children • co
6
Normal, no agradable
Pros:

Casi nada la verdad.

Cons:

Salieron del baño de la habitación cucarachas en la noche, el tema de piscina no lo era, realmente era una tina tipo Jaccuzy realmente mientras estuve nadie lo usó es muy pequeño el control del televisor no funcionaba no se pudo apagar el TV en la noche y el control del aire la misma situación.

2026-07-08 • via Nuitee
C
Carlos • couple • co
8
2026-07-08 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-07-07 • via Nuitee
R
Rob • solo_traveller • co
8
2026-07-07 • via Nuitee
R
RONNY • couple • co
7
Pros:

La ubicación es muy buena, queda muy cerca al centro.

Cons:

La atención en el restaurante, tardan mucho para recoger la mesa.

2026-07-06 • via Nuitee
C
Canizalez • family_with_children • co
10
Encantador
Pros:

La cercanía a la playa

Cons:

Todo excelente

2026-07-06 • via Nuitee
M
Michael • solo_traveller • co
8
Agradable
Pros:

La ubicación

2026-07-06 • via Nuitee