Hotel Isla Capri

Hotels
•
Independent
7.8 (44 reviews)
44 Cra. 1, Cartagena, Bolívar, 130002 , Cartagena , CO
57-3174359549

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Facilities

Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for location
Cons:
Poor cleanliness
Room quality did not match expectations

Categories

Cleanliness
5.41
The room was not clean upon arrival, with grim and hand marks on the walls.
Service
8.88
The staff was very friendly, though service consistency was noted.
Location
9.42
Nice place close to the beach and center.
Room Quality
6.87
The room was worn out and did not match the online photos.
Amenities
7.4
Basic amenities available; terrace was not well-maintained for socializing.
Value for Money
8.36
Good value for the price, though expectations on cleanliness were not met.
Food and Beverage
8.21
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.88
Mixed experience overall; positives in location and service, but major issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:46

Property Description

Discover a charming getaway at Hotel Isla Capri, where comfort meets convenience in the heart of Cartagena.

Recreation and Relaxation
Unwind in our inviting hot tub or enjoy breathtaking views from our terrace. With complimentary Wi-Fi and concierge services, we ensure your stay is both relaxing and effortless.

Gourmet Dining Options
Satisfy your culinary cravings at Restaurante, featuring a delightful blend of international cuisine, or choose the comfort of room service during limited hours. Our bar/lounge is perfect for enjoying your favorite drink as the day winds down.

Exceptional Guest Services
We pride ourselves on excellent amenities, including express check-in, dry cleaning/laundry services, and a 24-hour front desk. With free self-parking and 30 cozy, air-conditioned rooms, each equipped with complimentary toiletries and daily housekeeping, we provide a homely touch.

Book your unforgettable stay at Hotel Isla Capri today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    No hot water onsite

See all policies

Location

Guest Reviews

7.8
Based on 44 reviews
Cleanliness: 5.41
Service: 8.88
Location: 9.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 7.88
L
Luana Carla • extended_group • br
10
2026-06-27 • via Nuitee
J
János • solo_traveller • hu
8
2026-06-25 • via Nuitee
A
Andréia • couple • br
3
Não recomendo
Pros:

Cama confortável, chuveiro bom

Cons:

Localização péssima
Café da manhã não tem muitas opções

2026-06-25 • via Nuitee
J
JONATHAN ENRIQUE • couple • co
10
2026-06-24 • via Nuitee
R
Ramirez • solo_traveller • co
10
2026-06-23 • via Nuitee
O
Oropeza • solo_traveller • bo
7
2026-06-22 • via Nuitee
F
Fernando • couple • gt
10
Buena relación calidad precio
Pros:

Lo cerca que está de todos los puntos turísticos, playa frente al hotel

2026-06-22 • via Nuitee
M
marcelo • solo_traveller • uy
8
Pros:

Frente a la playa de Marbella y la atención del personal

2026-06-22 • via Nuitee
J
John Fabian • extended_group • co
9
2026-06-21 • via Nuitee
N
nancy • solo_traveller • uy
7
2026-06-20 • via Nuitee
E
Eliana • couple • br
5
Foi ok. Funcionários muito prestativos e simpáticos.
Pros:

Ar condicionado e tv.

Cons:

O banheiro estava sem toalheiro, sem papeleira, rodapés caindo talvez pó cupim. Janelas sujas, e o vidro não fechava totalmente, fazendo muito mais ruído do trânsito.

2026-06-20 • via Nuitee
J
Jose • solo_traveller • co
6
No es un hotel para disfrutar, solo para pasar la noche
Pros:

Limpieza de la habitación

Cons:

Ubicación, instalaciones.

2026-06-20 • via Nuitee
E
Ezequiel Fernando • family_with_children • ar
8
Pros:

El desayuno muy rico.
La atención del personal muy bien.
La piscina

Cons:

Del hotel no hay quejas.

2026-06-19 • via Nuitee
C
Charly38. • couple • co
9
PLACENTERA, MUY COMODA
Pros:

EL DESAYUNO MUY RICO Y CON MUY BUEN HORARIO PARA DISFRUTARLO, EXCELENTE UBICACION CERQUITA DE LO QUE SE ESTABA BUSCANDO.

Cons:

QUE DE PRONTO TUVIERAN SERVICIO DE RECOGUIDA EN EL AEROPUERTO

2026-06-19 • via Nuitee
L
LIBER • family_with_children • co
5
esta bien solo para pocos días
Pros:

El desayuno

Cons:

La ubicación

2026-06-19 • via Nuitee
T
Thaire • solo_traveller • pe
10
Cómodo
Pros:

La atención

Cons:

Todo bien

2026-06-16 • via Nuitee
Q
Quintanilla • family_with_children • co
10
2026-06-16 • via Nuitee
U
Ulises • solo_traveller • co
10
2026-06-16 • via Nuitee
H
Hasbleidy • couple • co
8
2026-06-15 • via Nuitee
M
Memo • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Está muy descuidado, ya le falta remodelación

2026-06-10 • via Nuitee