Crow Wood Hotel & Spa Resort

Hotels
Independent
9.4 (217 reviews)
Holme Road, Burnley, England, BB12 0RT , Burnley , GB

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Outstanding service
Relaxing spa experience
Cons:
Bathroom quality issues
Value for money concerns

Categories

Cleanliness
9.36
Overall positive sentiment about room cleanliness, but one review mentioned a bathroom issue.
Service
9.83
Multiple mentions of friendly and helpful staff; consistently exceeded expectations in service.
Location
9.37
Convenient location close to spa and amenities, enhancing the overall experience.
Room Quality
8.82
Most rooms described as clean and spacious; one review cited bathroom quality concerns.
Amenities
9.85
Highly rated spa and restaurant facilities mentioned positively in multiple reviews.
Value for Money
8.81
Some reviews questioned bathroom luxury, impacting perceived value; overall experience still positive.
Food and Beverage
9.36
Food highly praised in several reviews; described as the best wedding food.
Overall Experience
9.83
The stay and service received overall enthusiastic positive feedback across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:12

Property Description

Discover the perfect retreat at Crow Wood Hotel & Spa Resort, where luxury meets nature in beautiful Burnley.

Indulgent Spa Services: Relax at our full-service spa, offering rejuvenating massages, body treatments, and revitalizing facials to help you unwind and refresh your spirit.

Culinary Delights: Savor exquisite Italian cuisine at Wilfred's, one of our three on-site restaurants, and unwind with a refreshing drink at one of our three stylish bars and lounges.

Meeting and Event Space: With over 4,700 square feet of versatile conference space, our hotel is an ideal venue for your events, complemented by a dedicated team to ensure everything runs smoothly.

Book your stay today and immerse yourself in luxury at Crow Wood Hotel & Spa Resort!

Important information:

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 217 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 9.85
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.83
C
Carolyn solo_traveller jm
10
Sweet and Tangy
Pros:

The ambiance was amazing 👏 and I love how they customize my room for my birthday. The food was good and the environment was clean. The staff was welcoming especially the bell man. I enjoyed getting chauffeur in the Rolls-Royce to the spa. Everything about my stay screamed luxury.

Cons:

The only thing I would say was their was a misunderstanding about the tab I opened up to my room that allowed for food and drink to be charged to my room instead of paying each time I ordered from the restaurant or bar was not added and so even with funds on my account I had a staff that came to me that I left the restaurant without paying for my meal....that was very embarrassing for me and it was done in the presence of other guest. It was sorted and I was given an apology but I would not want this for another guest so I would recommend all staffs charging guest should be able to see each guest account to determine this information and the information should be congruent to what is at reception throughout the hotel.

2026-07-04 via Nuitee
J
Joe solo_traveller gb
10
2026-07-04 via Nuitee
M
Morgan couple gb
10
2026-07-03 via Nuitee
J
Jonathan solo_traveller gb
8
Short but sweet.
Pros:

Breakfat was buffet style but everything was very fresh and well prepared. The hotel was very clean and my bed was exceptionally comfortable.

Cons:

Room service menu was very limited and overpriced.

2026-07-03 via Nuitee
P
Patel solo_traveller gb
8
Pros:

Hotel is absolutely stunning

Cons:

Even though I paid full price, I was unable to use facilities in the wellness centre as it was undergoing refurbishment. I was looking forward to this after a 5hr drive to the hotel

2026-06-30 via Nuitee
H
Hotson solo_traveller gb
10
Can’t wait to return
Pros:

Absolutely beautiful hotel, staff, facilities, very comfortable room, food was excellent

Cons:

Disappointed the leisure centre was undergoing refurbishment thought that might’ve been outside of the season & maybe just turn air con down slightly

2026-06-29 via Nuitee
K
Kay couple gb
10
Absolutely loved it and will definitely be back
Pros:

Absolutely beautiful hotel, and stunning location! The staff were all so lovely and welcoming. The food was 10/10

Cons:

No complaints at all

2026-06-28 via Nuitee
C
Clare couple gb
10
Exceeded all expectations
Pros:

Totally exceeded expectations. Stunning place. Staff were fabulous and the food was delicious. We will definitely be going back

Cons:

Absolutely nothing this place is amazing

2026-06-28 via Nuitee
Z
Zoe couple gb
8
Lovely and comfortable just disappointed we couldn’t use facilities
Pros:

Nice location, good views, breakfast was really nice

Cons:

The leisure facilities was closed but there was no mention of this at the time of booking which is why we booked

2026-06-27 via Nuitee
D
Debra couple gb
10
2026-06-27 via Nuitee
B
Brown couple gb
10
Fabulous
Pros:

Our evening meal breakfast was outstanding. The staff were very tentative nothing was too much. Just an excellent stay. We will be back

2026-06-23 via Nuitee
L
Long solo_traveller gb
6
Disappointed
Pros:

Staff in the restaurant were lovely, the grounds were well kept and we had a lovely walk, spotting deer in the sanctuary.

Cons:

A hotel and spa that did not have a spa available to use . We were offered the other spa at an extra cost and when I asked for a reduction in cost was refused , even a complimentary drink!!

2026-06-23 via Nuitee
C
Corinne couple au
8
2026-06-23 via Nuitee
A
Adam solo_traveller gb
10
Pros:

Cleanest and friendly staff

Cons:

Cold pouched egg

2026-06-23 via Nuitee
R
Richard couple gb
8
Pros:

Although we had paid for breakfast it did not start until 0800 hrs and we had to leave earlier , we manager to grab a couple of yoghurts' .

Cons:

Air con in room was ineffective over night therefore the room was stifling to try and sleep in .

2026-06-22 via Nuitee
J
Jennifer couple gb
10
Luxurious, amazing staff & great food & drinks
Pros:

Everything! From the beautiful rooms, grounds and very well equipped Spa- to the amazing friendly service from the staff

Cons:

There was nothing we didn’t like.

2026-06-22 via Nuitee
T
Tanzeelah couple gb
10
2026-06-21 via Nuitee
D
Diane solo_traveller gb
9
Pros:

Very friendly and attentive staff

Cons:

Nothing

2026-06-20 via Nuitee
I
Ian couple gb
4
2026-06-20 via Nuitee
D
David couple gb
9
2026-06-17 via Nuitee