Economy 7 Inn- Newport News

Hotels
5.5 (410 reviews)
13700 Warwick Boulevard , Newport News , US
+1 757-874-4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Private parking
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable beds
Quiet environment
Good location
Cons:
Unclean rooms
Rude staff
Roach infestation
Poor service

Categories

Cleanliness
3.08
Many reviews mentioned unclean rooms, dirty towels, and the presence of roaches.
Service
5.05
Several reviews indicated rude staff and poor service at the front desk.
Location
8.09
Standard quality for this hotel tier.
Room Quality
4.54
Reports of dirty rooms and bad conditions significantly lowered the score.
Amenities
7.07
Amenities not specifically mentioned, assumed standard for a budget hotel.
Value for Money
5.53
Customers felt the quality did not meet the expected standard relative to cost.
Food and Beverage
6.58
No specific issues mentioned, assumed standard quality for this hotel tier.
Overall Experience
4.05
Many guests reported a very negative experience, citing cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:15

Property Description

Convenient Location
Located just 22 km from Busch Gardens & Water Country, Economy 7 Inn- Newport News offers comfortable accommodation with free WiFi and parking.

Cozy Rooms with Essential Amenities
Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and a fridge for added convenience during your stay.

Nearby Attractions
Explore popular attractions such as Virginia Living Museum, Busch Gardens Williamsburg, Colonial Williamsburg, and Historic Jamestowne, all within a short distance from the property.

Book your stay at Economy 7 Inn- Newport News now to enjoy a pleasant and convenient lodging experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

5.5
Based on 410 reviews
Cleanliness: 3.08
Service: 5.05
Location: 8.09
Room Quality: 4.54
Amenities: 7.07
Value for Money: 5.53
Food and Beverage: 6.58
Overall Experience: 4.05
G
Gabrelle • couple • us
1
It was unprofessional
Pros:

Nothing

Cons:

Front desk staff was rude. The toilet didn't flush without being plugged. They didn't have the room we requested and asked for an extra $30. No one came to get dirty linen nor did anyone come to clean.

2026-11-03 • via Nuitee
N
Natasha • solo_traveller • us
7
2026-10-26 • via Nuitee
J
James • solo_traveller • us
7
2026-10-24 • via Nuitee
J
John • couple • us
6
2026-10-22 • via Nuitee
R
Robert • solo_traveller • us
6
Pros:

Nice and quiet

Cons:

I came in from work the water wasn’t hot

2026-10-20 • via Nuitee
M
Meg • solo_traveller • us
5
Pros:

Bed was comfortable the first lady I encountered at the front desk was very friendly. Was a ok location.

Cons:

Holes in the wall, one of the holes was patched up with masking tape. Shower curtain wasn't very secure, fell the first time we used shower and spicket and the knob was very loose, I thought it was going to fall off when we turned the shower on. Thumbtack in the ceiling and it looked like someone had stuck an incense in the wall and just left it there when they were done with it. Saw a couple of roaches. I also hated I couldn't get extra washcloths.

2026-10-18 • via Nuitee
R
Robert • solo_traveller • us
7
Nice quiet and comfortable
Pros:

Nice and quiet

Cons:

Need new chairs

2026-10-15 • via Nuitee
J
Jerome • solo_traveller • us
7
Will stay there again..very quiet area
Pros:

They need more non smoking rooms. The ones they had are nice..

Cons:

The smoking rooms where not real good, but clean though..the covers and towels were out dated need to be replaced..plus the outside commons area like sidewalk area need to be steam cleaned sometimes..

2026-10-10 • via Nuitee
R
Ronald • solo_traveller • us
8
2026-09-19 • via Nuitee
P
Peterson • solo_traveller • us
6
Pros:

I like that the room service lady was decently nice that was about it

Cons:

Had to pay a $50 deposit when I got there and one of the ladies that own the place sprayed me with a water hose got my shoes and feet wet

2026-09-15 • via Nuitee
K
Katelyn • solo_traveller • us
1
2026-09-14 • via Nuitee
M
Michael • couple • us
4
You get what you pay for
Pros:

The bed was very comfortable, the toilet didnt work the microwave sounded like it was going to explode. There was a mold spot in the shower that leaked when the upstairs ran their shower. Atleast the room was clean.

Cons:

Microwave and toilet didnt work

2026-09-07 • via Nuitee
K
Kryschelle • couple • us
1
Horrible the staff is rude especially the lady
Pros:

Nothing

Cons:

Everything. The roaches!
I booked on here got to the hotel an they gave a room that had someone it then charged me extra cause they had no more rooms I booked

2026-09-02 • via Nuitee
V
Velveta • solo_traveller • us
3
The place was cheap, not clean I reclined my room, furniture old smelly, carpet old smelly.
Pros:

The location

Cons:

Location

2026-09-01 • via Nuitee
E
Eric • solo_traveller • us
5
Over price worth inconvenience
Pros:

The rate was very good. I enjoyed the rare. The overall atmosphere of hotel setting was not so great.

Cons:

A/C, mold in bathroom, chip paint in bathroom, toilet a little apprehensive, needed sockets for carpet. Staff was upset.

2026-08-29 • via Nuitee
T
TJones2018 • solo_traveller • us
1
Pros:

Nothing

Cons:

Staff location

2026-08-25 • via Nuitee
D
David • solo_traveller • us
10
2026-08-16 • via Nuitee
D
David • couple • us
10
2026-08-16 • via Nuitee
T
Turner • solo_traveller • us
8
2026-08-06 • via Nuitee
J
James • solo_traveller • us
4
Pros:

The staff did everything possible to fix a screw up that may have happened from Booking.com, or from the fact that I modified my stay by reducing the length by one day.

Cons:

I had booked almost a month in advance for a single, non smoking, room for a mobility impaired senior.
Because of personal reasons I had to modify that reservation from a three night stay to a two-night stay. This I did through booking.com, instead of simply modifying my reservation it was canceled and another reservation was opened. And as I went to check in I found out the only room they had available was on the second floor and it was a smoking room!
I believe the fault is in booking.com as they just did not reduce my original reservation from a three night to a two night and I would have kept my preferences as I originally reserved instead I believe they canceled and a new reservation with no preferences to the room or anything else was forwarded to the property!
So I place this rating both on booking.com and the property as they did what they could to accommodate me and get me a room on to the first floor.

2026-08-05 • via Nuitee