Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Good breakfast
Cons:
Poor cleanliness
Unresponsive service
Some amenities lacking

Categories

Cleanliness
7.8
Reported issues with cleanliness, including unaddressed items and lack of turn-down service.
Service
9.3
Mixed reviews; some staff are unresponsive while others provide excellent service.
Location
10
Superb location with everything within walking distance.
Room Quality
9.8
Rooms and beds are reported as comfortable with high-quality decor.
Amenities
8.8
Some amenities are lacking for a 5-star hotel standard.
Value for Money
8.8
Mixed value perception due to high price for some offerings.
Food and Beverage
9.3
Generally good food with a notable breakfast experience.
Overall Experience
9.8
Overall a rewarding experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:11

Property Description

Luxurious Accommodation
Experience the grandeur of the 5-star Esplanade Zagreb Hotel, housed in a historic building dating back to 1925. Indulge in the art-nouveau style rooms with modern amenities, including satellite TV, minibar, and marble bathrooms with L’Occitane cosmetics.

Culinary Delights
Savor exquisite dining options at Zinfandel Restaurant featuring creative menus by Chef Ana Grgić, and at Le Bistro offering a fusion of Croatian and French cuisine. Enjoy a drink crafted by award-winning cocktail bartenders on the hotel's terrace.

Wellness and Convenience
Relax at the fitness centre and sauna, or pamper yourself with a massage at the on-site spa. With free WiFi, 24-hour front desk, and proximity to Zagreb's main attractions, Esplanade Zagreb Hotel ensures a memorable stay. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 4112 reviews
Cleanliness: 7.8
Service: 9.3
Location: 10
Room Quality: 9.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.8
L
Ljiljana • couple • rs
10
Iconic hotel with timeless elegance and unique Orient Express atmosphere!
Pros:

A beautiful, iconic hotel within walking distance of the city centre, with a unique atmosphere full of old-world charm and elegance. The overall experience was very positive, and staying here truly feels special. Highly recommended!

2026-10-13 • via Nuitee
M
martin • solo_traveller • au
9
2026-10-12 • via Nuitee
R
Rok • couple • si
10
2026-10-12 • via Nuitee
F
FRANCISCO • couple • mx
10
Pros:

Excellent Staff Marina!!!

2026-10-12 • via Nuitee
T
Teresa • couple • pl
10
Był super tylko za krótki
Pros:

Lokalizacja i pyszne śniadanie

2026-10-11 • via Nuitee
G
Georges • couple • es
10
2026-10-10 • via Nuitee
R
Rolo • couple • br
10
2026-10-10 • via Nuitee
U
Uros • solo_traveller • si
1
Cons:

They dont like to have childrens in their hotel

2026-10-10 • via Nuitee
R
Robbie • couple • us
10
I highly recommend this hotel for its location within walking distance to old town and many parks.
Pros:

Our room was large, beautifully designed, and very comfortable. A quiet room is extremely important to me and this one had double insulated doors and windows, so despite its location on the front of the hotel above a tram line, all was completly quiet inside. And the view across to a historic building was also nice. It was also perfectly located within easy walking distance to old town, many restaurants, and to parks and gardens.

Cons:

All was good. No complaints.

2026-10-09 • via Nuitee
M
Mariano • couple • mx
9
2026-10-08 • via Nuitee
Y
Yael • solo_traveller • il
6
מלון יפה אבל שירות פחות מקצועי יחסית למחיר
Pros:

המיקום של המלון מעולה, והמלון מאוד יפה.

Cons:

המלון מארח אירועים כמו חתונות וכו' ובמצב כזה יש רעש מטורף בלובי וכמויות של אנשים במלון. כל החוויה הייחודית של האינטימיות במלון נפגעת. מעבר לכך, השירות במלון אטי. קשה מאוד לקבל שירות מהיר, ונראה שלמרות שהצוות נחמד הוא


לא ממש מקצועי כמו שהיה מצופה מצוות של מלון כל כך יקר.

2026-10-08 • via Nuitee
M
marc Baikry • solo_traveller • be
10
un séjour parfait comme à chacune de mes visites
Pros:

emplacement parfait à quelques minutes à pieds du centre
petit déjeuner copieux et excellent

Cons:

rien

2026-09-19 • via Nuitee
J
Jevon • couple • us
10
Exceptional Stay in Zagreb!
Pros:

EVERYTHING!

Cons:

More staff for couples massage

2026-09-19 • via Nuitee
J
Jerri • solo_traveller • us
10
2026-09-16 • via Nuitee
S
Savinc • solo_traveller • se
10
2026-09-15 • via Nuitee
Z
Zarina • couple • kz
10
Хороший отель в исторической части, дух завораживает
Pros:

Идеальное расположение

Cons:

Не было зубных щеток и станка бритвенного

2026-09-14 • via Nuitee
S
Stephen • couple • ca
10
2026-09-14 • via Nuitee
J
Jodi • solo_traveller • us
7
2026-09-11 • via Nuitee
K
Krisztina • couple • ch
8
2026-09-11 • via Nuitee
E
Eyal • couple • il
9
Cons:

No smart tv to broadcast, only for Android? Are we in the 90’?

2026-09-10 • via Nuitee