Royal Pedregal

Hotels
8.8 (562 reviews)
Periferico Sur, 4363 Jardines en la Montana , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent service
Need for room upgrades
Billing issues

Categories

Cleanliness
8.45
General cleanliness was rated positively but concerns about maintenance were mentioned.
Service
8.95
Good service from cleaning staff, but inconsistent reception experience reported.
Location
9.25
Location praised in multiple reviews.
Room Quality
8.45
Room quality varies; some upgrades needed as reported.
Amenities
8.95
Amenities like coffee and workspace appreciated, but some items missing.
Value for Money
8.45
Perceived as good value, but minor issues criticized.
Food and Beverage
8.95
Food options available but some service aspects noted as lacking.
Overall Experience
8.95
Overall experience fairly positive despite some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:22

Property Description

Modern Amenities and Facilities
Located within driving distance of the World Trade Center, the Royal Pedregal hotel in Mexico City offers a range of modern amenities, including wireless internet access, in-room coffeemakers, and 24-hour room service. Guests can enjoy the convenience of a business center, an outdoor pool, and an exclusive indoor pool for adults, as well as an on-site barbershop.

Concierge Services and Nearby Attractions
The hotel provides on-site concierge services to assist guests in arranging tours and excursions in the surrounding area. With Downtown Mexico City nearby, guests can explore the vibrant nightlife, local restaurants, and shopping centers, ensuring a memorable stay filled with entertainment and cultural experiences.

Dining Options
Indulge in delicious meals at the Primavera Restaurant, offering breakfast, lunch, and dinner on-site, or savor Basque cuisine at the Tezka restaurant for lunch and dinner. With a variety of dining options available, guests can enjoy a culinary journey without leaving the hotel premises.

Experience luxury and convenience at the Royal Pedregal hotel - book your stay now for an unforgettable Mexico City getaway.

Important information:

Please note that all guests, including children, need to provide a valid ID at check-in.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 562 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.25
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
E
Emmanuel Juárez • solo_traveller • mx
9
Bueno
Pros:

El hotel tiene una ubicación inmejorable, ademas de tener instalaciones increibles

Cons:

Al llegar y hacer el check in fue muy tardado

2026-05-29 • via Nuitee
M
Mauricio • family_with_children • mx
10
2026-05-28 • via Nuitee
C
Cecy • family_with_children • mx
9
Pros:

Comodo, excelente ubicación

2026-05-26 • via Nuitee
F
Franpuerto • solo_traveller • mx
9
Buena ubicación, limpio y buen lugar
Pros:

El servicio del bell boy

Cons:

La falta de personal en recepción

2026-05-25 • via Nuitee
C
Contreras • solo_traveller • mx
10
2026-05-24 • via Nuitee
J
Javier • solo_traveller • mx
9
Muy buena opción al sur de la ciudad.
Pros:

La habitación es muy amplia y la cama súper cómoda.

Cons:

Me parece que algunas instalaciones son un poco viejas, como el baño.

2026-05-13 • via Nuitee
J
Juan Daniel • solo_traveller • mx
9
2026-05-09 • via Nuitee
R
Reyna • solo_traveller • mx
9
Pros:

La tranquilidad de la habitación

Cons:

Todo bien

2026-05-09 • via Nuitee
J
Juan Daniel • solo_traveller • mx
10
2026-05-09 • via Nuitee
R
Reyna • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-05-06 • via Nuitee
P
Priscilla • family_with_children • mx
5
Costoso para lo que ofrecen
Cons:

Mal trato al cliente desde la recepción

2026-05-06 • via Nuitee
M
Magda Rebeca • family_with_children • gt
7
Bueno pero no lo mejor
Pros:

La comida y el servicio del Restaurant muy buena

Cons:

Únicamente esta el espacio y nombre donde se ouede usar hielo pero ya no sirve, o sea no hay, el frigobar con llave y en otras habitaciones sin llave pero no sirven, la piscina techada mal servicio, fría ek agua y losnchorritos como de jacuzzi se pide favor q los conecten y no lo hacen

2026-05-05 • via Nuitee
L
Landeros • solo_traveller • mx
10
Pros:

Instalaciones y ubicación

Cons:

Que no estuviera en servicio la alberca

2026-04-27 • via Nuitee
B
Barajas • solo_traveller • mx
10
2026-04-26 • via Nuitee
I
Ivete Razzera • solo_traveller • br
8
Satisfatório
Pros:

Cama grande, quarto espaçoso. Perto do local que necessitava. Funcionários atenciosos.

Cons:

Havia uma curtina no box do banheiro de plástico que molhava o chão da área do banheiro. Piscina externa fechada. Café da manhã muito caro. Em resumo, o custo/benefício não foi equilibrado.

2026-04-26 • via Nuitee
E
eduardo • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Habianontas a la entrada y ya tienen bastante tiempo sin terminarlas

2026-04-24 • via Nuitee
I
isaac • family_with_children • mx
9
Pros:

La atención del personal

Cons:

Su mobiliario esta algo viejo y pasado de moda

2026-04-23 • via Nuitee
M
Manuel • solo_traveller • mx
8
2026-04-22 • via Nuitee
A
Antonio • solo_traveller • mx
9
2026-04-22 • via Nuitee
H
hernandez • solo_traveller • mx
10
2026-04-21 • via Nuitee