Novotel Gent Centrum

Hotels
•
Novotel
8 (4851 reviews)
Hoogpoort 52 , Ghent , be
+32 9 293 90 02

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8
Based on 4851 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
S
STS • solo_traveller • us
9
2026-08-08 • via Nuitee
H
HARB • solo_traveller • fr
4
résversation non trouvée, demande justificatifs d'identification
Pros:

emplacement

Cons:

l'accueil

2026-08-08 • via Nuitee
F
Felicia • couple • nl
9
2026-08-08 • via Nuitee
S
STS • solo_traveller • us
10
2026-08-08 • via Nuitee
N
Noonik • family_with_children • am
9
2026-08-07 • via Nuitee
A
Adam C. • solo_traveller • pl
7
Adam C.
Pros:

Perfect location, swimming pool, sauna. Breakfast - very 6 massive options.

Cons:

Housekeeping poor, rubbish left and broken glass bits on the floor.

2026-08-07 • via Nuitee
S
Sevan • family_with_children • fr
8
Agréable
Pros:

Bien situé , service correcte ,

Cons:

Chambre non faite le 2eme jour , ils sont arrivés à 17h pour la faire on a dis non car venions de rentrer et étions fatigués

2026-08-07 • via Nuitee
C
Christine • solo_traveller • gb
5
2026-08-07 • via Nuitee
S
Sharon • couple • nl
9
2026-08-07 • via Nuitee
A
Adriaan • solo_traveller • nl
7
Prima hotel, schone kamer.
Pros:

Midden in het centrum, de lokatie

2026-08-07 • via Nuitee
S
Suzanna • family_with_children • be
9
2026-08-07 • via Nuitee
J
JohnV68 • solo_traveller • nl
8
Pros:

Mooi hotel met een mooie ligging.

2026-08-06 • via Nuitee
S
Szilvia • family_with_children • hu
7
Ár-érték arányban rendben, de alapos renoválást igényel
Pros:

A reggeli kiváló volt. Nagyon jó volt az elhelyezkedése a szállásnak.

Cons:

Eléggé lelakott, foltos bútorzat és szőnyeg mindenhol. Az étterem kapacitása kicsi ennyi vendéghez.
A bejelentkezés káosz volt, a szobánkat nem kaptuk meg érkezéskor, Eduardo adott végül egy másik szobát fél óra várakozás után, mivel teljesen ignoráltak bennünket, arra hivatkozással, hogy nincs kitakarítva a szobánk, hiába írták, hogy 15:00 óra a check-in. A másik szoba, amit kaptunk, nagyon kopott volt, foltos szőnyeggel és bútorokkal.
A bárban nincs normális kávéfőző, csak kapszulás, ahhoz képest a kávé ára túl magas.

2026-08-06 • via Nuitee
I
Imke • solo_traveller • nl
8
2026-08-06 • via Nuitee
J
Joost • couple • nl
7
2026-08-06 • via Nuitee
S
Sally • extended_group • au
9
We had a 2 night stay after arriving in Brussels on our way to Antwerp. The hotel was perfectly located for us to just g
Pros:

Fantastic location. Had everything we needed for a short stay.

2026-08-06 • via Nuitee
C
Carolien • family_with_children • nl
7
2026-08-06 • via Nuitee
M
Mustafa • family_with_children • tr
8
2026-08-06 • via Nuitee
P
Patrick • couple • lu
8
2026-08-05 • via Nuitee
T
Theo • solo_traveller • be
9
We vonden hetveen zeer goede keuze ,een betere lokatie kunnen we niet vinden voor deze pris/kwaliteit
Pros:

Zeer behoorlijke kamer en uitstekende ligging

Cons:

Soms lamaai inde gang s avonds

2026-08-05 • via Nuitee