Novotel Gent Centrum

Hotels
•
Novotel
8 (4602 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4602 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
E
Efi • solo_traveller • il
8
Pros:

Right in the center location. Comfy room and good breakfast

2026-06-13 • via Nuitee
T
Timothy • couple • gb
9
2026-06-13 • via Nuitee
D
david • solo_traveller • gb
8
Breakfasts not worth the money when you have so many nice places to go for breakfast
Pros:

Location

Cons:

Bedroom are a bit tired

2026-06-12 • via Nuitee
T
Tiryaki • solo_traveller • tr
10
Pros:

Teşekkürler

2026-06-11 • via Nuitee
J
Johann • solo_traveller • at
9
2026-06-11 • via Nuitee
R
Roberta • family_with_children • it
9
Centrale e bello
Pros:

Personale gentilissimo
Colazione SUPER
Letti molto comodi
Posizione centralissima
Comodo parcheggio

Cons:

Nulla- Novotel è sempre una garanzia!

2026-06-10 • via Nuitee
M
Martina en Herman • solo_traveller • be
8
Meeting in Gent
2026-06-09 • via Nuitee
L
Liesbeth • couple • nl
9
2026-06-08 • via Nuitee
Ünsal • family_with_children • tr
8
2026-06-08 • via Nuitee
I
Ieva • extended_group • gb
5
The stay was ok but didn’t meet expectations
Pros:

Good location.

Cons:

Rooms are very dated. Very noisy at night.

2026-06-08 • via Nuitee
A
Alexandra • solo_traveller • de
5
Pros:

Die Lage war perfekt

Cons:

Sehr altes Hotel
Frühstück sein Geld nicht wert, kaum Auswahl
Klimaanlage funktioniert praktisch kaum, extrem heiss im Zimmer

2026-06-07 • via Nuitee
V
van Aerle • couple • nl
7
goed
Pros:

de bedden

Cons:

ontbijt was relatief duur

2026-06-07 • via Nuitee
W
Walairat • couple • th
9
2026-06-07 • via Nuitee
B
Bo • solo_traveller • be
5
Pros:

De ligging van het hotel was verbazend goed. Ook de kamer was zeer mooi en proper

Cons:

Bij aankomst was de persoon aan de receptie totaal niet vriendelijk. Geen uitleg over het verblijf en faciliteiten. Ook was het een fijn verblijf wensen aan de gasten niet van toepassing. We wisten eigenlijk niets wat spijtig was want wouden graag de wellness en fitness gebruiken maar wisten er niks over. En als we naar de lift aan het stappen waren hoorden we het personneel gewoon roddelen over ons en de gasten voor ons.

2026-06-07 • via Nuitee
たなか • solo_traveller • de
8
子連れで滞在。観光アクセス良好
Pros:

カードキー1つに最初不具合がありましたがすぐにスタッフの方が対応いただけました。観光地や買い物にもアクセスがとても良い場所で朝ご飯をいただくときも外の景色がすてきでした。朝ご飯も美味しかったです。ソファベッドもすでにベッドメイキングしてくださり大人2人、子供2人で快適にねることができました
。

Cons:

部屋に入ったときの匂いが少し気になりました。

2026-06-06 • via Nuitee
N
Nathalie • solo_traveller • lu
4
2026-06-06 • via Nuitee
O
Oeyvind • couple • no
8
2026-06-06 • via Nuitee
T
Tina • couple • nl
8
Zeker en vast geslaagd!
Pros:

Personeel was super vriendelijk voor ons en ons hondje!
Leuke attentie op de kamer voor het hondje.

Cons:

Iets van een welkom folder op de kamer had handig geweest, met bijvoorbeeld de openingstijden van de bar en dergelijke in...

2026-06-06 • via Nuitee
C
Celie • family_with_children • gb
10
2026-06-06 • via Nuitee
C
CARLOS MARÍA • family_with_children • es
6
Buena ubicación, poca tranquilidad.
Pros:

Ubicación

Cons:

El aire acondicionado no funcionaba.
Desde la tercera planta, durante los fines de semana y por la noche, se oye mucho ruido y es difícil dormir.

2026-06-06 • via Nuitee