Novotel Gent Centrum

Hotels
•
Novotel
8 (4543 reviews)
Hoogpoort 52 , Ghent , be

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4543 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
K
Kasia • solo_traveller • nl
10
2026-05-23 • via Nuitee
P
Peek • couple • nl
8
2026-05-23 • via Nuitee
T
tot_dany • solo_traveller • ro
10
Pros:

Locația: Excelentă, aproape de principalele atracții și ușor accesibilă.
Camera: Foarte curată și spațioasă. Patul a fost foarte confortabil.

Cons:

Pereții sunt subțiri și s-a auzit tot zgomotul din exterior, ceea ce a făcut odihna dificilă. Este un loc bun dacă nu aveți un somn sensibil, dar hotelul ar putea investi mai mult în izolarea camerelor.

2026-05-23 • via Nuitee
A
Arif • family_with_children • tr
5
Pros:

Konumu harika

Cons:

Otopark ücreti çok yüksek ve odalar eski

2026-05-22 • via Nuitee
E
Eddie • couple • au
8
2026-05-22 • via Nuitee
C
Cathy • couple • be
8
2026-05-22 • via Nuitee
N
Nancy • family_with_children • us
8
Very nice hotel in a great location close to many restaurants and shops.
Pros:

Very pet friendly……had treats and dog bowls set up when we checked into our room. Great coffee and tea in the lobby. Serda was exceptionally friendly.

Cons:

Pillows were too hard and when I requested softer pillows, they didn’t have them.

2026-05-22 • via Nuitee
I
ihor • couple • ua
8
2026-05-20 • via Nuitee
N
Nicole • couple • nl
10
Fijne kamer, vriendelijk personeel en geweldige locatie.
Pros:

Alles was zoals omschreven. Fijne kamer, vriendelijk personeel en geweldige locatie.

Cons:

-

2026-05-20 • via Nuitee
S
STEPHANIE • solo_traveller • fr
10
Pros:

L accueil et l établissement

Cons:

Rien

2026-05-20 • via Nuitee
I
Iosif • solo_traveller • be
10
2026-05-19 • via Nuitee
R
Ruud • couple • nl
9
Top voor herhaling vatbaar, aanrader
Pros:

Ligging , personeel erg vriendelijk

Cons:

Beetje gedateerd, veel stuk en beschadigd en er hing een muffe geur

2026-05-19 • via Nuitee
D
Dominique SUSINI • solo_traveller • fr
7
2026-05-19 • via Nuitee
M
Mimi • family_with_children • nl
8
Prima hotel in het centrum
Pros:

Vriendelijk personeel, fijne bedden en goed ontbijt. Locatie was uitstekend, midden in het centrum.

Cons:

De kamers waren wat verouderd, maar wel schoon. Had wel iets moderners verwacht voor de prijs.

2026-05-18 • via Nuitee
H
HENAR • solo_traveller • es
10
Pros:

La ubicación

2026-05-18 • via Nuitee
R
Rianne • couple • nl
8
2026-05-17 • via Nuitee
B
BERNADETTE • couple • fr
9
2026-05-17 • via Nuitee
S
Silvia • solo_traveller • it
8
2026-05-16 • via Nuitee
A
Angélique • couple • nl
9
Prima
Pros:

Nette schone kamer, vriendelijk personeel. Gezellige bar.

Cons:

Parkeergarage erg krap.

2026-05-16 • via Nuitee
L
Louise • solo_traveller • nl
6
Pros:

Ligging

Cons:

Verouderde kamer. Badkamer met schimmel in kitranden

2026-05-15 • via Nuitee