Novotel Gent Centrum

Hotels
•
Novotel
8 (4922 reviews)
Hoogpoort 52 , Ghent , be
+32 9 293 90 02

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8
Based on 4922 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
C
Caner • family_with_children • tr
8
Pros:

Merkezi bir konumda güzel bir oteldi.

Cons:

Odaları küçük.

2026-08-29 • via Nuitee
J
Jonathan • solo_traveller • fr
10
Pros:

Hôtel très bien placé au centre d'une charmante ville
Le déjeuner était parfait du choix et c'était bon
Une chambre agréable

Cons:

Besoin d' un rafraîchissement de peinture mais les travaux arrivent fin d année

2026-08-29 • via Nuitee
S
sophie • solo_traveller • gb
9
2026-08-29 • via Nuitee
A
afsin • solo_traveller • tr
10
2026-08-29 • via Nuitee
R
Rigo • solo_traveller • it
9
Pros:

Bella posizione, il soggiorno è stato piacevole e molto positivo, ottima la colazione, così pure la gentilezza e cortesia del Sig. Waafe.

2026-08-29 • via Nuitee
M
Maia • extended_group • be
8
2026-08-28 • via Nuitee
S
Saddamhussen • solo_traveller • in
9
2026-08-28 • via Nuitee
B
Brouns-Laeremans • solo_traveller • be
8
Ondanks alles een top verblijf aangezien de prima ligging van het hotel
Pros:

De ligging/ grote kamer/ voorzieningen

Cons:

De hygiëne, vooral aan de inkom en in de gangen, er hing een geur en de vloer was vuil. De liften waren ook vettig.
Ontbijt was matig, roerei smaakt beter als het doorbakken is.

2026-08-27 • via Nuitee
F
Fridael-Klochkova • solo_traveller • nl
7
2026-08-27 • via Nuitee
R
Rob • solo_traveller • be
8
Fijn verblijf in een degelijk hotel
Pros:

Vriendelijk personeel. Een goed ontbijt en de locatie.

Cons:

Piepende deuren. Tapijten op de kamer.

2026-08-27 • via Nuitee
R
Regina • solo_traveller • ch
5
Pros:

Location albeit instructions on how to drive there need improvement. And instructions on how to get in and out of the car park.

Cons:

One staff was excellent however the person booking us in put both rooms under one name and not myself the payer which mad admin difficult. The hotel is tired looking with average breakfast. The sand at the front was a mess. Hotel in Bruges was 100% better and just lovely

2026-08-27 • via Nuitee
M
Marjon • couple • nl
8
Gent was magisch, echt een leuke stad. Voor de locatie zou ik weer naar het Novotel gaan, maar dat is ook het enige. Wat
Pros:

De locatie!

Cons:

De geur in het hotel, de netheid en schoonheid.

2026-08-26 • via Nuitee
S
Sarah • solo_traveller • gb
8
Pros:

Clean, accommodating staff , friendly. Fabulous location

Cons:

Nothing

2026-08-26 • via Nuitee
P
Pat • solo_traveller • es
9
2026-08-26 • via Nuitee
L
lorenzo • solo_traveller • es
7
Pros:

La ubicacion.

Cons:

No tienen armarios para guardar la ropa y eramos 4 personas.

2026-08-26 • via Nuitee
Ελένη Χανιά • solo_traveller • gr
10
Pros:

Εξαιρετική τοποθεσία στο κέντρο της πόλης. Ευγενέστατο προσωπικό. Μας φρόντισαν πολύ όμορφα οι καμαριέρες.

Cons:

Το ξενοδοχείο είναι αρκετό παλιο. Παρόλα αυτά ο χώρος της ρεσεψιόν είναι πολύ όμορφος.

2026-08-25 • via Nuitee
M
Maria • solo_traveller • gr
10
2026-08-25 • via Nuitee
H
Henry Alexander • couple • pe
10
2026-08-25 • via Nuitee
N
Norbert • extended_group • de
9
Klasse Wochenende.
Pros:

Personal sehr freundlich
Frühstück super, alle wurde bis zum Schluss nachgelegt.
Lage des Hotels perfekt, eben Innenstadt.

2026-08-24 • via Nuitee
M
Montserrat • family_with_children • es
10
Alojamiento en pleno centro de gantes . Ideal para recorrer sus calles a pie.
Pros:

Su magnífica ubicación , pleno centro de Gante

Cons:

No tengo nada que objetar

2026-08-24 • via Nuitee