Novotel Gent Centrum

Hotels
•
Novotel
8 (4701 reviews)
Hoogpoort 52 , Ghent , be
+32 9 293 90 02

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7
There are multiple mentions of cleanliness issues, including a previous occupant's item found in the bathroom and the hotel being described as aging.
Service
8.5
Many reviews praised the staff for being friendly and helpful, contributing positively to the service score.
Location
9
The location is consistently noted as fantastic, with easy access to attractions and a central position in the city.
Room Quality
7.5
Rooms were noted as spacious but also had comments regarding the need for renovations and concerns about the comfort of the beds.
Amenities
8.5
Amenities like the breakfast and sauna were generally well-received, contributing positively to this category.
Value for Money
7
Several comments indicated that the hotel may be overpriced for the quality received, affecting the value for money rating.
Food and Beverage
8.5
Breakfast was frequently mentioned as a highlight, offering good quality and variety.
Overall Experience
8
Reviews overall reflect a generally positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Novotel Gent Centrum offers air-conditioned rooms with flat-screen TVs, light décor, and modern amenities. Each room includes a seating area, minibar, and a stylish bathroom for your comfort and convenience.

Relaxation and Recreation
Indulge in the hotel's outdoor swimming pool, sauna, and gym facilities. Whether you prefer a refreshing swim, a relaxing sauna session, or a quick workout, Novotel has you covered for a rejuvenating stay.

Dining and Entertainment
Savor international dishes and light meals at the Foodsquare Bar-Brasserie, or unwind with a drink in the bar's bright conservatory area overlooking the garden. Enjoy a perfect blend of culinary delights and scenic views during your stay at Novotel Gent Centrum.

Book your stay now at Novotel Gent Centrum for a memorable and fulfilling experience in the heart of Gent city centre.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform Novotel Gent Centrum of the number of children and their age in the Special Requests box.

Please note that the outdoor unheated swimming pool is open from the 5th of April until the 30th of September each year.

Guests are advised to use the public parking nearby Vrijdagsmarkt, which is a 3-minute walk away.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4701 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
P
Pierre • couple • fr
10
Pros:

Super emplacement, personnel aidant

2026-07-25 • via Nuitee
P
Patrick • extended_group • be
8
Pros:

De ligging en het ontbijt.

Cons:

Wat verouderd en muf.

2026-07-25 • via Nuitee
C
Cristina • family_with_children • es
6
2026-07-25 • via Nuitee
W
Wim • solo_traveller • be
8
Top, ik kom terug
Pros:

Alles was okay

Cons:

Niets

2026-07-25 • via Nuitee
V
Van erdeghem • solo_traveller • be
8
Pros:

Locatie

Cons:

Ontbijt

2026-07-25 • via Nuitee
M
Marc Panesi • solo_traveller • be
10
Pros:

Vriendelijke ontvangst aan de receptie 🙂👍

Cons:

Niets

2026-07-24 • via Nuitee
A
Adrian • solo_traveller • ch
8
2026-07-24 • via Nuitee
R
Richard • solo_traveller • nl
9
Fijn hotel
Pros:

De upgrade naar een executive kamer. Ontbijt goed geregeld.

Cons:

Kamer iets gedateerd en kan een kleine opknapbeurt gebruiken.

2026-07-24 • via Nuitee
D
Damien • couple • fr
2
Pas dormi de la nuit
Pros:

Très bon emplacement au centre de Gand

Cons:

La fenêtre ne fermait pas et on entend tout ce qui se passe dans la rue
Le lavabo et la douche sont bouchés !
Personne ne nous a signalé que l’hôtel n’était pas accessible en voiture pendant les festivités

2026-07-24 • via Nuitee
C
Carine • solo_traveller • be
6
2026-07-23 • via Nuitee
W
Wim • solo_traveller • nl
8
2026-07-23 • via Nuitee
S
Serge • family_with_children • fr
8
Très bien.
Pros:

Emplacement au centre de Gand parfait pour découvrir la ville.

2026-07-23 • via Nuitee
K
Kadriye • family_with_children • tr
10
Pros:

Tesis konum, hijyen, personel ilgisi bakımından harikaydı. Resepsiyondaki Serda Hanım başta olmak üzere tüm personel çok güler yüzlü ve ilgiliydi. Tavsiyedir, gidiniz

2026-07-22 • via Nuitee
W
wendy • family_with_children • be
8
Très bon emplacement , hôtel très agréable, nous reviendrons !
Pros:

Personnel très compréhensif ,
Après une erreur lors de la réservation en ligne , solution trouvé et petit déjeuner en compensation offert !
Chambre spacieuse
Frigo dans la chambre , pratique avec un enfant en bas âge
La vue de la chambre , superbe !!!

Cons:

La piscine n’est pas chauffée et trop froide pour les enfants

2026-07-22 • via Nuitee
P
P.R. • extended_group • nl
9
2026-07-22 • via Nuitee
E
Ekert • solo_traveller • de
9
2026-07-22 • via Nuitee
S
Stefan • extended_group • se
7
Bra placering men slitet hotell
Pros:

Nära centrum och utomhuspool

Cons:

Sjukt dyr frukost. 24 euro per person. Nästan 100 euro för vår familj (per frukost)

2026-07-21 • via Nuitee
M
MIGUEL • family_with_children • es
10
2026-07-21 • via Nuitee
V
ver eecke • couple • be
7
2026-07-21 • via Nuitee
C
Catherine • solo_traveller • be
10
Pros:

Supervriendelijk personeel, zalige locatie! Een aanrader!

2026-07-21 • via Nuitee