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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Grand Victorian Building: Experience luxury and history in the heart of Wigan with our stunning Victorian architecture and 4-star bedrooms.
Culinary Delights: Indulge in delicious traditional meals at The Lounge and savor the finest Scottish spirits at Burns Bar during your stay.
Tranquil Surroundings: Explore 10 acres of beautifully landscaped grounds, take peaceful woodland walks, and enjoy picturesque views at Macdonald Kilhey Court Hotel.
Book now for an unforgettable stay at Macdonald Kilhey Court Hotel, just a short drive from Wigan centre.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
Please note that the hotel doesn't accept any cash payments
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The breakfast & grounds.
Skeleton crew staff multitasking in untenable conditions.
Facilities shut, unavailable spa, gym. Bar warm poorly stocked beer at city prices.
No money back for false advertising.
Lovely setting with a lake and a reservoir nearby. We upgraded the room to a deluxe king room which was nice with a small table and chairs. Good breakfast and toiletries.
The hotel decoration looks tired, shower cubicle has black mold around the base, toilet is too close to the door which made it too difficult to sit on it. No water bottles for guests just an empty jug and glasses. No air conditioning in the room but a fan was provided.
Room ok
Breakfast not too good
Attractive grounds. Friendly lady on reception at check in
Dated decoration. Tired furniture. Disgusting stains on bedside lamps. Tiny window does not open properly on a very hot day. Dirty windows and frames. Filthy remote control. No natural light. Very old fashioned bathroom (avocado suite). Sections of plaster missing and cracked on the wall. Many advertised facilities not available. Communal areas not cleaned. Dirty tables in reception and bar areas. Bar man unhelpful and rude
Absolutely dreadful, dirty bathrooms falling apart no air conditioning.
Everything was tired old and needs replacing updating , breakfast was awful a spider in my cup , and when I opened my napkin dead flys fell out , however the staff very friendly, and helpful
I loved the grounds, and the staff.
The couple in 309 room were horrendous. They argued all night and then had to on full blast and heard unwanted noises untill 6 am. It was horrendous. With the heat wave I was absolutely sweating to death. No fans or air cons. Windows open about 6 inches no more. Other guests rude xx
fantastic breakfast couldnt really be faulted on this
room was a little dated and furniture chipped not much of a view could definitely do with being re decorated
Beautiful property with many historic charms. Friendly staff throughout & delicious breakfast buffet. Loved being able to walk around the reservoir too. Incredible value for money, price wasn’t much more expensive than a pub but the hotel & service were worlds apart.
Just a lovely place to stay with beautiful grounds.
Breakfast was delicious and the staff were very attentive Enjoyed a lovely walk around the grounds after breakfast
Wow,everything.The quality snd class of this hotel and the history.We wish we could have stayed longer.The price was unreal.
Beautiful building, staff were friendly and food was delicious
One night to attend local wedding. All OK overall.
1. Attention to detail with cleaning.....seems most focus on bathrooms. Window sill and surrounds fairly grubby. And tv remote was like a science project to be honest. Washed my hands quick after touching it every time.
2. Asked receptionist to organise a taxi for the evening to get to a wedding. Waited at time should have been booked for, but wasn't booked.....other receptionist organised straight away, but we were 15 minutes late.
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