Mercure Paris Opera Louvre

Hotels
Mercure
7.5 (308 reviews)
95 Rue de Richelieu , Paris , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable room
Cons:
Issues with cleanliness
Inconsistency in service
Limited amenities

Categories

Cleanliness
6.46
Some reviews indicated the cleanliness could be improved; mentioned issues with room finishes.
Service
7.93
Generally positive about staff being helpful, but some inconsistency in service quality.
Location
8.97
Repeatedly praised location; very convenient and pleasant.
Room Quality
6.92
Mostly good reviews but mentioned issues with the room being cold and small bed.
Amenities
6.95
Noted some availability such as breakfast and helpful staff but lacking some comfort amenities.
Value for Money
7.41
Average value for the quality of services provided, reflecting hotel tier.
Food and Beverage
7.96
Breakfast was noted positively, but overall dining options were not extensively reviewed.
Overall Experience
7.43
General satisfaction reflected in overall thoughts; a few areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:10

Property Description

Luxurious Accommodation
Experience stylish air-conditioned rooms at Mercure Paris Opera Louvre, each equipped with modern amenities for your comfort.

Convenient Location
Situated in the heart of Paris, our hotel is just steps away from iconic landmarks like Opéra Garnier and the Louvre Museum.

Exceptional Services
Indulge in a buffet breakfast in our charming 18th-century dining room or opt for room service for a cozy night in. Our dedicated staff ensures your stay is memorable.

Book now for an unforgettable Parisian experience at Mercure Paris Opera Louvre.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

7.5
Based on 308 reviews
Cleanliness: 6.46
Service: 7.93
Location: 8.97
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
A
ALAN family_with_children ru
10
Pros:

Все ок

2026-07-25 via Nuitee
H
honeybee14 Family
10
Excellent family stay
Pros:

Stayed for 3 nights as a family, 2 adults and 1 child. Room was spacious (414) and beds comfortable.

Amazing location making it easy to walk to Galeries Lafayettes (approx 10 mins) in one direction and the Louvre (approx 15/20 mins) the other way.

Some lovely cafes and restaurants within walking distance for breakfast and dinner. Also bars around if you want a drink.

Neighbourhood felt really safe even in the evenings. Metro station Richelieu-Drouot is a few minutes walk away.

Reception were helpful and friendly upon check-in and offered us a map. Also happy to help on day of departure and pre booked us a taxi back to the airport.

I would definitely stay here again if I am lucky enough to return to Paris.

2026-07-22 via Tripadvisor
C
Catherine family_with_children fr
8
Parfait !
Pros:

Emplacement idéal. Chambre confortable. Conciergerie. Personnel sympathique et professionnel. Fontaine à eau.

Cons:

Rien

2026-07-20 via Nuitee
D
David solo_traveller ch
8
2026-07-18 via Nuitee
P
Peter couple gb
9
it was a lovely break. Would certainly recommend the hotel!
Pros:

Room, staff and location. Very good breakfast.

Cons:

nothing

2026-07-13 via Nuitee
K
Kronsteiner solo_traveller at
9
2026-07-13 via Nuitee
S
serhii solo_traveller ua
1
Претензия
Pros:

Я срочно требую возврата моих дене почему ваш отель снял с меня оплату два раза мое име Serhii Pohodin проживал с 5по 7июля верните мне мои 500euro

Cons:

Я срочно требую возврата моих дене почему ваш отель снял с меня оплату два раза мое име Serhii Pohodin проживал с 5по 7июля верните мне мои 500euro

2026-07-08 via Nuitee
J
Jerry solo_traveller fr
9
2026-07-03 via Nuitee
C
Christopher couple au
8
Solid choice. Good value for the location and very comfortable in the heat.
Pros:

Clean, good location for my needs. Staff were nice and Air Con was an absolute god send in the heatwave.

Cons:

Facilities weren't much to speak of really, but it's Paris and I wasn't there to spend time at the hotel pool or spa

2026-07-02 via Nuitee
A
Astrid family_with_children de
8
2026-06-28 via Nuitee
T
Tony family_with_children th
6
overall ok, but definately wouldn't rate it as a 4 star hotel
Pros:

Breakfast was good selection and value for money. location was execellent as it was close to the metro and walking distance to many restaurants and the mall.

Cons:

room was quite small for two people..elevator also could barely fit two people with luggae.

2026-06-26 via Nuitee
C
Carsten couple de
6
2026-06-24 via Nuitee
T
TraceyO86 Family Cape Town Central, Western Cape
2
Disappointed
Pros:

Very well located within walking distance from most of the sites. However the guest experience is very poor, we had no towels for 2 days when we asked we were told we needed to ask in the morning for towels which we did, but also not sure why you need to ask for towels in a hotel, we asked for a refill of the shower soap, also not done - again basic and simple items one expects in any hotel. I asked for guidance on a walking route also no help offered by the receptionist, how is a hotel on the middle of Paris not able to offer their guests some guidance?? Such a pity as the room size was nice and we were looking forward to our stay. Simple things but ultimately make a huge difference on your guests experience. Not acceptable

2026-06-22 via Tripadvisor
C
Camilla family_with_children se
10
Toppenhotell med perfekt läge i Paris!
2026-06-22 via Nuitee
S
Shwetha solo_traveller gb
6
2026-06-13 via Nuitee
O
Olivier solo_traveller fr
6
2026-06-11 via Nuitee
S
sarasK7269MY Friends getaway
2
Stay away
Pros:

Terrible experience. Provided with inaccurate information. Room entered by hotel staff without permission while I sleeping and not fully clothed. Hotel decor is awful and dated. Rooms small, cramped with insufficient storage.

2026-06-08 via Tripadvisor
C
Carmela solo_traveller it
10
2026-06-04 via Nuitee
F
fabrizio couple it
8
2026-06-03 via Nuitee
M
Marie couple fr
2
Très mauvais rapport qualité-prix!
Pros:

Pas grand chose

Cons:

Ascenseur qui ne fonctionne pas (sur les 2 jours de présence). Quand on est au 5e étage, ce n’est pas évident avec les valises.
D’autant plus qu’on ne nous dit pas que l’ascenseur ne fonctionne pas et qu’au bout de 5 min, on retourne à l’accueil et on nous dit « effectivement il ne fonctionne pas souvent! ». Super!
Chambre très minimaliste, très petite et vraiment pas jolie, douche bof (à la manière d’un hôtel bas de gamme). Très mauvais rapport qualité-prix.
Vraiment déçue!

2026-05-31 via Nuitee