Mercure Arles Centre Arenes

Hotels
Mercure
7.9 (3726 reviews)
1 Rue Emile Fassin , Arles , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room quality issues
Cleaning standards could improve

Categories

Cleanliness
7.04
Some reviews mentioned issues such as the rooms being old and carpets being dirty.
Service
8.51
Many reviews highlighted friendly staff and good service.
Location
8.55
The hotel is praised for its excellent location near restaurants and attractions.
Room Quality
7.5
Some rooms were described as small and dated, leading to lower ratings here.
Amenities
8.03
Amenities like breakfast were well-received, though parking had some issues.
Value for Money
7.49
While some guests felt it was worth the price, others felt let down by room quality.
Food and Beverage
8.04
Breakfast and dining experiences received positive remarks.
Overall Experience
8.01
Overall, guests enjoyed their stay but noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:48

Property Description

Historic Charm and Modern Comforts
The Hôtel Atrium in Arles offers a unique blend of historic charm and modern comforts. Facing the main historic buildings, including the antique theatre, this hotel is a picturesque retreat for travelers.

Rooftop Pool with Panoramic Views
Guests can unwind and enjoy breathtaking views of the city from the rooftop outdoor swimming pool. Whether it's a refreshing swim or simply lounging by the poolside, the panoramic vistas add a touch of luxury to your stay.

Convenient Amenities and Services
From air-conditioned rooms with flat-screen TVs to complimentary WiFi throughout the hotel, Hôtel Atrium ensures a comfortable stay. Indulge in a delicious buffet breakfast each morning or opt for an express breakfast for a quick bite before exploring the city.

Ready to experience the perfect blend of history and modernity at Hôtel Atrium? Book your stay now and explore Arles from a prime location!

Important information:

Please note that the swimming pool is available from May to September.

A private car park with a limited number of 18 spaces is available with additional fee. Reservations are possible upon check-in, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

7.9
Based on 3726 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
M
Mariona couple es
7
Pros:

El desayuno , muy complete

Cons:

El lavabo reception poco limpio, personal poco amable, cena de media pensión escasa. Piscina muY pequeña

2026-08-29 via Nuitee
M
Marta couple es
8
2026-08-29 via Nuitee
G
Guillaume couple fr
4
Juste la pour dormir c’est conforme à ce que je cherche
Cons:

La piscine très petite et bondée

2026-08-27 via Nuitee
J
jean-louis couple fr
9
Pros:

revenons chaque année à cet hôtel pour sa proximité du centre ville, facilitant la visite des expositions photographiques d'Arles

Cons:

RAS

2026-08-27 via Nuitee
J
Jeanne couple fr
8
2026-08-26 via Nuitee
P
Philip couple de
9
Pros:

Toller Pool, gute Lage

2026-08-26 via Nuitee
M
Marco solo_traveller it
8
Pros:

La posizione , vicina al centro ,la gentilezza della ragazza in reception

Cons:

Le dimensioni della camera

2026-08-26 via Nuitee
L
laurence couple fr
6
Pros:

La petite piscine sur le toit

Cons:

Le petit déjeuner trop basique pour un 4* (pas de jus d’orange frais par exemple)

2026-08-26 via Nuitee
V
Virginie solo_traveller fr
10
Pros:

Personnel d'accueil très agréable et Léo et Maël ont été au petits soins! C'était un séjour court mais apprécié !
Merci à vous 😊

2026-08-26 via Nuitee
C
Cecile couple fr
8
2026-08-26 via Nuitee
I
Ignacio couple fr
8
2026-08-25 via Nuitee
M
michael extended_group be
5
2026-08-25 via Nuitee
S
Sarah couple gb
7
average stay
Pros:

the location

Cons:

the pool
its a lie
no pool

2026-08-24 via Nuitee
T
Thibaud couple fr
10
2026-08-24 via Nuitee
M
Michele extended_group fr
8
Pros:

l'emplacement de l'hôtel est ideal pour visiter la ville, chambre spacieuse et bien équipée, très bon petit déjeuner, personnel de l'accueil agréable et à l'écoute,

2026-08-24 via Nuitee
O
Olivier couple fr
5
Pros:

Proximité centre ville

Cons:

Jour entre mur et porte de la chambre.
Télécommande de la télévision HS
Miroir non nettoyé

2026-08-24 via Nuitee
S
Saskia couple be
6
2026-08-24 via Nuitee
P
Paolo family_with_children it
8
Comodo e confortevole.
Pros:

Ottima posizione per visitare la città. Stanza confortevole e pulita. Staff molto gentile.
Convenzionato con parcheggio pubblico a pochi passi. Consigliato per chi vuole fermarsi ad Arles e visitare la citta.

Cons:

Il bagno e il water in ambienti separati, ma è un problema della Francia e della maggior parte delle nazioni diverse dall'Italia. Il bidet questo sconosciuto... :-)

2026-08-23 via Nuitee
D
Didier couple fr
6
Pros:

L'hôtel est bien situé quand on vient pour les rencontres de la photographie d'Arles. Le personnel est agréable L'accès à la piscine est un plus

Cons:

Pour un hôtel Mercure, la chambre fait un peu vieillotte. La clim et/ou la VMC font beaucoup de bruit, on a du l'arrêter pour pouvoir dormir.
Le parking de l'hôtel était complet et on nous donné un ticket "Manifestation 24H" qui était annoncé à 16€ les 24H00 comme pour le parking de l'hôtel. On est entré au parking le 19/08 à 18H37 et on l'a quitté le 20/08 à 17H33. On a du payer 25€80. Comment expliquer cette différence ?

2026-08-23 via Nuitee
O
OFER couple fr
9
Bon emplacement de l’hôtel et agréable piscine
Pros:

Son emplacement ! La piscine

Cons:

Chambre confortable ,tout de même un peu petite

2026-08-23 via Nuitee