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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Solarium
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
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Cooking class
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in contemporary guest rooms with flat-screen TVs, private bars, and cozy sitting areas at Four Seasons Hotel Mexico D.F.
Relaxation and Wellness
Unwind at the full-service spa, outdoor pool, sauna, and hot tub. Keep fit at the well-equipped fitness centre and pamper yourself at the English-style barbershop, Gentleman's Tonic.
Culinary Delights
Savor Italian cuisine at Becco, Mexican-French pastries at Pan Dulce, and exquisite drinks at El Bar. Don't miss the Champagne tasting every Wednesday for a truly memorable experience.
Experience luxury and comfort at Four Seasons Hotel Mexico D.F. Book now for an unforgettable stay.
We are delighted to announce that our guestroom enhancement project will take place from May 5, 2025, through May 2026. To ensure minimal disruption and uphold our high standards of service, renovations will be carried out in phases, focusing on one floor at a time and temporarily limiting access to the floor directly below. We remain committed to providing an exceptional experience throughout your stay. For more information, please contact us directly at +52 55 5230 1818
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Pet-Friendly Policies:
You need to inform the property before your arrival. Property has size restrictions - pets under 30 lbs are allowed.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 17 years old and over stay for US$60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not needed) and costs USD 30 per day.
Location
Guest Reviews
Quarto maravilhoso e todo reformado. Café da manhã muito bom e ótimas opções de restaurante dentro do hotel.
Muy buen desayuno,
El Pesonal de recepción super atentos, Carolina y Andrés, grandes host!
The whole atmosphere and attitude of front desk personnel.
The facilities start to look a bit old. Shower didn't have that much power.
Room, Staff and bar/rest top
Best hotel in cdmx
Great place. Worth it!
Location was excellent. Bed and pillows were very comfy and breakfast was very nice. Hotel green patio was amazing. 💕
There was some construction going on upper floors which was little disturbing 😳
Pros: Location is top-notch. Staff are very friendly, courteous, and very attentive (a hallmark of the FS brand). Rooms were comfortable and the pillows/bed were a dream. The room temperature was adequate. Food was great, with a particular shoutout to cocktails at Fifty Mills. The inner courtyard is a beautiful and lush garden.
Cons: The hallways/rooms are a bit outdated, but the property is being redone gradually (which can also be somewhat noisy, but we were forewarned). The pool area is underwhelming.
Nice people
Nothing
Courtyard of the hotel
Me and my wife visited Four Seasons Mexico City for our honeymoon. Our flight was 14 hours from Istanbul. And after from a long flight all we wanted to rest and enjoy the hotel. Because of the hotel's name, we were expecting a flawless stay, but we encountered a situation that really surprised us. Due to the renovation work at the hotel, there was an incredible amount of noise in our room. When we shared this with hotel, they told us since we were on the second floor, we were actually the least affected by the noise. They said they could transfer us to another hotel if we wanted and that they were sorry. It honestly felt like a joke. In the end, they moved us to another room. On the second day, the noise continued at the same level as before. Luckily, we had only booked the hotel for two night. After all this, hotel manager came to us while we are leaving and said she is sorry and try to compansate this financially. Within couple days we received a message saying that they are covering our expenses that we made while in the hotel. Which is nowhere near what we experienced and what we paid for 2 nights in total. This whole situation is totally not acceptable for such a hotel which promises for a flawless stay. Big dissapointment.
Held my wedding here in June 2025.
This is the premiere hotel in Mexico City. Everything was absolutely impeccable, a luxury experience! From the welcome, check in, stay… to the wedding itself! It was like a dream. Shout out to the Alejandra who helped us create our wedding menu and made sure every detail was taken care of in the most perfect way possible. Thank you to the Four Seasons team for everything!
Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms
Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.
I found the hotel to be quite nice. Especially the gardened center court yard. The service was outstanding. The Mexican staff went above and beyond to make sure my experience was excellent. I was there for business meetings and found the hotel grounds were conducive to meet people and get work done.
I had asked the concierge to do something special for Valentine’s Day while I was there as my partner was with me. The concierge executed excellent with punctuality and follow through.
I was recommended the hotel as the right place to stay when in Mexico City for business and I must agree. I also think the hotels culture, restaurants and atmosphere make for a wonderful stay for personal reasons as well.
The service and staff were truly excellent, attentive, professional, and always willing to help. The building itself has a lot of character, and the courtyard is especially lovely, offering a peaceful and charming atmosphere.
However, the rooms left much to be desired. They felt quite outdated and didn’t reflect the level of luxury typically associated with a Four Seasons property. The bathrooms, in particular, were below expectations — in both design and functionality.
The hallways also showed signs of age, with a somewhat tired and worn appearance. While some updates have clearly been made, the hotel would benefit from a more extensive renovation to bring it fully in line with the brand’s usual standards.
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