Four Seasons Hotel Mexico City

Hotels
•
Four Seasons Hotels and Resorts
8.8 (121 reviews)
Paseo de la Reforma, 500 Colonia Juarez , Mexico City , MX
+52 55 5230 1818

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fully remodeled rooms with attractive design
Friendly and attentive staff (late check-out offered)
Professional, comfortable airport transfer
Outstanding location and architecture
Authentic Mexico City atmosphere
Cons:
On-site renovation/construction noise at night

Categories

Cleanliness
8.8
Standard quality for this hotel tier.
Service
9.5
Very positive — staff described as super friendly; late check-out offered at no charge and several team members (Angelica, Emma, Axel) praised for warm, personal attention.
Location
9.5
Explicitly called out as an outstanding location with beautiful architecture — strong positive signal for location.
Room Quality
7
Mixed: rooms are fully remodeled with attractive design and details, but stay was disturbed by active renovation/construction noise at night.
Amenities
9
Positive mention of professional and comfortable airport transfer service; overall amenities implied as high quality.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
9
Overall very positive — initial concerns due to renovation were outweighed by the team's genuine care, warmth and professionalism; described as an unforgettable experience reflecting the spirit of Mexico City.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:06

Property Description

Luxurious Accommodations
Indulge in contemporary guest rooms with flat-screen TVs, private bars, and cozy sitting areas at Four Seasons Hotel Mexico D.F.

Relaxation and Wellness
Unwind at the full-service spa, outdoor pool, sauna, and hot tub. Keep fit at the well-equipped fitness centre and pamper yourself at the English-style barbershop, Gentleman's Tonic.

Culinary Delights
Savor Italian cuisine at Becco, Mexican-French pastries at Pan Dulce, and exquisite drinks at El Bar. Don't miss the Champagne tasting every Wednesday for a truly memorable experience.

Experience luxury and comfort at Four Seasons Hotel Mexico D.F. Book now for an unforgettable stay.

Important information:

We are delighted to announce that our guestroom enhancement project will take place from May 5, 2025, through May 2026. To ensure minimal disruption and uphold our high standards of service, renovations will be carried out in phases, focusing on one floor at a time and temporarily limiting access to the floor directly below. We remain committed to providing an exceptional experience throughout your stay. For more information, please contact us directly at +52 55 5230 1818

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet-Friendly Policies:
You need to inform the property before your arrival. Property has size restrictions - pets under 30 lbs are allowed.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Video

Guest Reviews

8.8
Based on 121 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.5
Room Quality: 7
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9
J
Javier • solo_traveller • mx
9
Pros:

La habitación remodelada

Cons:

Nos tocó en plena obra, molesto por la noche

2026-09-16 • via Nuitee
P
Pedro • couple • br
10
Um espetáculo de hotel. Uma aula de serviço, hotelaria, educação etc
2026-08-31 • via Nuitee
S
Suraj • couple • gb
10
2026-07-13 • via Nuitee
V
Viacheslav • family_with_children • ru
10
2026-06-25 • via Nuitee
C
Charles • couple • ch
8
2026-06-24 • via Nuitee
E
Elena • solo_traveller • cr
10
One night stay, but love it
Pros:

Love my room - fully remodeled, very nice design and details. Super friendly staff, late check out offered no-charge (appreciated). Also professional and comfy Airport ride, great service

2026-06-06 • via Nuitee
G
GULBIN • couple • tr
9
The Colors, Energy and Spirit of Mexico City!
Pros:

Although our stay started with some concerns due to the renovation works, the genuine care, warmth and professionalism of the team quickly turned it into an unforgettable experience.

We truly felt the colors, energy and spirit of Mexico City throughout our stay. With its beautiful architecture and outstanding location, the hotel is one of the best places to experience the city.

A heartfelt thank you to the entire team, and especially to Angelica, Emma and Axel, whose warmth and personal attention made us feel like family

2026-06-02 • via Nuitee
Y
Yojesana • family_with_children • co
10
2026-05-29 • via Nuitee
M
Maria • couple • mx
10
2026-04-25 • via Nuitee
N
nausika • family_with_children • gr
9
2026-03-02 • via Nuitee
N
nausika • couple • gr
10
2026-02-24 • via Nuitee
C
Carolina • family_with_children • br
8
2026-02-22 • via Nuitee
M
Marcela • family_with_children • br
10
Ótima opção de hotel na Cidade do México
Pros:

Quarto maravilhoso e todo reformado. Café da manhã muito bom e ótimas opções de restaurante dentro do hotel.

2026-02-12 • via Nuitee
M
martin • couple • ar
10
Pros:

Muy buen desayuno,
El Pesonal de recepción super atentos, Carolina y Andrés, grandes host!

2026-02-09 • via Nuitee
R
Rafael • couple • gb
8
Pros:

The whole atmosphere and attitude of front desk personnel.

Cons:

The facilities start to look a bit old. Shower didn't have that much power.

2025-09-16 • via Nuitee
J
Jose • friends
10
Pros:

Room, Staff and bar/rest top

2025-09-15 • via Nuitee
J
Jesus
10
Pros:

Best hotel in cdmx

2025-09-07 • via Nuitee
J
Jesus
10
Pros:

Great place. Worth it!

2025-09-04 • via Nuitee
K
Khadija • couple • pk
9
Pros:

Location was excellent. Bed and pillows were very comfy and breakfast was very nice. Hotel green patio was amazing. 💕

Cons:

There was some construction going on upper floors which was little disturbing 😳

2025-08-14 • via Nuitee
G
Giancarlo • couple • us
9
A grand dame in the heart of Mexico City--an excellent choice always.
Pros:

Pros: Location is top-notch. Staff are very friendly, courteous, and very attentive (a hallmark of the FS brand). Rooms were comfortable and the pillows/bed were a dream. The room temperature was adequate. Food was great, with a particular shoutout to cocktails at Fifty Mills. The inner courtyard is a beautiful and lush garden.

Cons:

Cons: The hallways/rooms are a bit outdated, but the property is being redone gradually (which can also be somewhat noisy, but we were forewarned). The pool area is underwhelming.

2025-08-12 • via Nuitee