Carlton Ambassador

Hotels
•
Carlton Hotel Collection
9 (2544 reviews)
Sophialaan 2 , The Hague , nl
+31 70 363 0363

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Some rooms too small

Categories

Cleanliness
8.33
Some negative mentions regarding cleanliness, particularly in specific rooms.
Service
9.8
Consistently praised for friendly and attentive staff across multiple reviews.
Location
9.34
Highly rated for its central and convenient location.
Room Quality
8.29
Room quality varied, with some rooms mentioned as small or outdated.
Amenities
8.82
Offers a good range of amenities, though some issues with specific items noted.
Value for Money
8.78
Generally perceived as good value, despite some criticisms about pricing.
Food and Beverage
9.33
Breakfast and dining options received high praise.
Overall Experience
9.3
Overall experience considered very positive with several mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:07

Property Description

Luxurious Rooms in Historic Centre
Carlton Ambassador offers luxurious rooms in the historic centre of The Hague, only 270 meters from the city centre at Noordeinde. The hotel provides guests with a lounge with a fireplace and large paintings.

Modern Amenities
Each air-conditioned room at Lifestyle Hotel Carlton Ambassador features a flat-screen TV, work desk, and a minibar. Guests can enjoy tea and coffee making facilities and a bathroom with a robe and slippers.

Fine Dining and Garden Terrace
The elegant Sophia Restaurant serves international bistro-style cuisine with signature dishes. Guests also benefit from access to a large garden terrace.

Experience luxury and convenience at Carlton Ambassador - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2544 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Edo • extended_group • nl
10
Schitterend verblijf in het centrum van Den Haag
Pros:

Fantastisch ontvangst door de medewerkster bij de receptie. Het ontbijt is heerlijk en de kamers schoon, ruim en rustig. Ligt lekker centraal voor een bezoek aan het centrum. Top verblijf!

Cons:

Niets viel tegen.

2026-07-25 • via Nuitee
Y
Yarbough • couple • lu
9
2026-07-25 • via Nuitee
N
Neil • couple • gb
9
Fantastic and stylish hotel…..really well located for everything
Pros:

Location and style

Cons:

Nothing

2026-07-25 • via Nuitee
M
Mimi • solo_traveller • gb
9
2026-07-24 • via Nuitee
M
Mimi • couple • gb
9
We enjoyed our stay very much and will keep this hotel on our list of places to stay in
Pros:

A nice atmosphere, very well located, friendly and helpful staff

2026-07-24 • via Nuitee
F
Frank Weber • solo_traveller • de
9
2026-07-24 • via Nuitee
N
Neil • couple • gb
8
A great location for a visit to Den Haag
Pros:

Location and staff were good

Cons:

Breakfast was too busy and rushed

2026-07-24 • via Nuitee
M
michel • solo_traveller • be
8
2026-07-23 • via Nuitee
A
Anna • solo_traveller • sk
10
2026-07-22 • via Nuitee
B
Bert • couple • nl
9
2026-07-22 • via Nuitee
A
alinanJ7264LM • Couples
10
The best hotel experience
Pros:

We are incredibly grateful for the amazing welcome and hospitality! The lovely girl who checked us in was absolutely wonderful! Kind, cheerful, professional, and genuinely attentive.
This is without a doubt the best hotel we have ever stayed at. Everything feels warm, cozy, and welcoming, with an extraordinarily pleasant atmosphere. The room was spotlessly clean and equipped with absolutely everything we could possibly need and even more. You can truly feel the love, care, and attention to detail in every aspect.
The breakfast was exceptionally delicious! Additionally, any questions or requests are handled effortlessly just by speaking with the team every single staff member is friendly, open-hearted, and always ready to help.
A special thank you to the gentleman on the night shift who helped us in the middle of the night when I desperately needed green tea at 4 a.m. :) Thank you for your kindness and for making this the best birthday experience ever! 11/10 rating!

2026-07-21 • via Tripadvisor
D
Dmitry • couple • ee
10
2026-07-19 • via Nuitee
P
Patricia • couple • us
9
Pros:

Exceptional care from the staff

Cons:

On Sunday cleaning the room was not optimum

2026-07-18 • via Nuitee
P
peter • solo_traveller • nl
8
Uitstekend
Pros:

kamer was prima, voorzien van alle denkbare voorzieningen. Ontbijt eveneens uitstekend

Cons:

Ontvangst bij de receptie en in het restaurant in de Engelse taal. Ik begrijp dat personeel lastig te krijgen is maar ik vind het onverteerbaar dat ik in mijn eigen land in het Engels moet converseren. Buitenlandse krachten die in contact komen met gasten dienen Nederlands te (kunnen) spreken.

2026-07-17 • via Nuitee
F
Fiorella • couple • it
10
Lo conosco. Vado da tempo e continuerò ad andare
Pros:

Posizione. Comodità. Comfort

2026-07-17 • via Nuitee
S
Susan • solo_traveller • gb
9
2026-07-16 • via Nuitee
S
Shania • solo_traveller • iq
10
2026-07-16 • via Nuitee
L
Loïc • solo_traveller • vn
10
I don’t mind returning to this hotel when I am back in Den Haag.
Pros:

The location, the room and the staff.

They also notified guests about the problem with the tap water and offered free bottled waters for guests.

Cons:

Nothing.

2026-07-14 • via Nuitee
F
Frans • solo_traveller • nl
9
Uitstekend hotel op een rustige locatie en loopafstand van het centrum.
Pros:

Sfeervol, comfortabel hotel. Oud, maar in prima staat van onderhoud. Goed ontbijt, vriendelijke staf.

2026-07-14 • via Nuitee
C
Claudia • couple • de
9
Pros:

Friendlyness of staff, you feel home

Cons:

-

2026-07-14 • via Nuitee