Carlton Ambassador

Hotels
•
Carlton Hotel Collection
9 (2504 reviews)
Sophialaan 2 , The Hague , nl

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Some rooms too small

Categories

Cleanliness
8.33
Some negative mentions regarding cleanliness, particularly in specific rooms.
Service
9.8
Consistently praised for friendly and attentive staff across multiple reviews.
Location
9.34
Highly rated for its central and convenient location.
Room Quality
8.29
Room quality varied, with some rooms mentioned as small or outdated.
Amenities
8.82
Offers a good range of amenities, though some issues with specific items noted.
Value for Money
8.78
Generally perceived as good value, despite some criticisms about pricing.
Food and Beverage
9.33
Breakfast and dining options received high praise.
Overall Experience
9.3
Overall experience considered very positive with several mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:07

Property Description

Luxurious Rooms in Historic Centre
Carlton Ambassador offers luxurious rooms in the historic centre of The Hague, only 270 meters from the city centre at Noordeinde. The hotel provides guests with a lounge with a fireplace and large paintings.

Modern Amenities
Each air-conditioned room at Lifestyle Hotel Carlton Ambassador features a flat-screen TV, work desk, and a minibar. Guests can enjoy tea and coffee making facilities and a bathroom with a robe and slippers.

Fine Dining and Garden Terrace
The elegant Sophia Restaurant serves international bistro-style cuisine with signature dishes. Guests also benefit from access to a large garden terrace.

Experience luxury and convenience at Carlton Ambassador - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2504 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Alida • solo_traveller • no
9
Pros:

Vennlighet av personalet

2026-06-20 • via Nuitee
S
Siegbert Baygert • couple • be
10
Bien, cuisine peux varié mais délicieuse
Pros:

La gentillesse du personnel
L’accueil, mais mon néerlandais a très peux servi
L’anglais partout, mais l’ai pu parler français avec un membre du personnel resto »super « 
Nous sommes en Hollande, non pas en Angleterre

Cons:

Déçu par la chambre, j’ai pris une de luxe, donc payé plus cher, et j’ai reçu une chambre moyenne, jolie mais très simple.
Le lit, deux matelas qui se promènent, et qui m’ont fait transpiré comme jamais

2026-06-17 • via Nuitee
J
Joachim • couple • nl
5
Normally ok but a but disappointing this time
Pros:

Location and ambiance

Cons:

Closing of bar without mentioning on time

2026-06-16 • via Nuitee
J
Joachim • solo_traveller • nl
6
Notmally pleasant but the bad handling of the noise in the suite at night was below theor standards
Pros:

Size and facilities of suite and hotel

Cons:

I upgraded to a suite. And there was loud noise of a party next door. They should have told me in advance. This was not correctly handled and as a regular guest I was very disappointed in this.

2026-06-16 • via Nuitee
G
Goulart82 • extended_group • br
9
2026-06-14 • via Nuitee
K
Kerstin • solo_traveller • de
8
Sehr schönes Hotel
Pros:

Zentrale Lage, tolles Gebäude, freundliches Personal,

Cons:

Matratze war mir zu weich

2026-06-13 • via Nuitee
W
walter • couple • nl
9
Heerlijke centraal gelegen locatie
Pros:

Mooie kamer

2026-06-13 • via Nuitee
B
Bernd • extended_group • de
7
Pros:

Frühstück = gut
Lage = gut

2026-06-11 • via Nuitee
J
Jutta • solo_traveller • de
10
2026-06-08 • via Nuitee
W
Wilco • solo_traveller • nl
9
2026-06-07 • via Nuitee
R
Robert • couple • de
9
Sehr Central, sauber und nettes Personal. Immer wieder.
Pros:

Perfekte Lage

Cons:

Ist etwas in die Jahre gekommen, hat aber einen besonderen Flair.

2026-06-07 • via Nuitee
Z
Zvonko • couple • de
8
2026-06-07 • via Nuitee
A
Anne • solo_traveller • gb
9
Pros:

As usual, have stayed here many times, staff very pleasant rooms comfortable breakfast excellent.

2026-06-06 • via Nuitee
A
ANNA CRISTINA • solo_traveller • br
10
2026-06-05 • via Nuitee
P
pje-privat • solo_traveller • de
9
Sehr schick
Pros:

Das Personal, von der Rezeption über Bar/Restaurant bis Service, war extrem freundlich. Die Lage, ums Eck vom Friedenspalast, und nur 15 Mknuten zu Fuß vom Binnenhof ist prima für einen Städtetrip. Viele tolle Restaurants fußläufig erreichbar.

2026-06-05 • via Nuitee
M
Margarita • extended_group • ch
9
2026-06-04 • via Nuitee
A
Aneta • family_with_children • pl
9
Pros:

Wszystko było tak jak chciałam. Hotel super położony w spokojnej okolicy w pobliżu market i starówka. Obsługa bardzo miła. Oczywiście jest to hotel w stylu vintage, a więc nie wszystkim będzie odpowiadał wystrój pokoju. Śniadanie bardzo dobre i nie ma tłoku w maju.

2026-06-04 • via Nuitee
K
Kerstin • couple • de
8
Sehr zu empfehlen, wenn man, wie wir, mehrere Tage Den Haag und die Umgebung besuchen möchte.
Pros:

Die Lage war super. Die Freundlichkeit des Personals und es wurde jeden Tag, so man wollte, gereinigt beziehungsweise Handtücher gewechselt. Was ja heute leider nicht mehr selbstverständlich it.

Cons:

Das Frühstück war gut, aber ohne jede Abwechslung.

2026-06-04 • via Nuitee
T
Tom • couple • nl
9
Prima hotel op een prachtige plek met aardig personeel.
Pros:

We kregen een aardige upgrade van de kamer.

Cons:

Eigenlijk was alles prima. Aardig personeel.

2026-06-04 • via Nuitee
J
Jean Paul • couple • nl
10
Makkelijk en fijn
Pros:

Superschone kamer en smetteloze badkamer
Ondanks dat het een klassieke badkamer is, dat is opvallend
En erg fijn dat wifi zonder ingewikkelde code gewoon werkt
Dit fijne hotel is onze nr 1 in Den Haag

2026-06-03 • via Nuitee