Carlton Ambassador

Hotels
Carlton Hotel Collection
9 (2480 reviews)
Sophialaan 2 , The Hague , nl

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Some rooms too small

Categories

Cleanliness
8.33
Some negative mentions regarding cleanliness, particularly in specific rooms.
Service
9.8
Consistently praised for friendly and attentive staff across multiple reviews.
Location
9.34
Highly rated for its central and convenient location.
Room Quality
8.29
Room quality varied, with some rooms mentioned as small or outdated.
Amenities
8.82
Offers a good range of amenities, though some issues with specific items noted.
Value for Money
8.78
Generally perceived as good value, despite some criticisms about pricing.
Food and Beverage
9.33
Breakfast and dining options received high praise.
Overall Experience
9.3
Overall experience considered very positive with several mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:07

Property Description

Luxurious Rooms in Historic Centre
Carlton Ambassador offers luxurious rooms in the historic centre of The Hague, only 270 meters from the city centre at Noordeinde. The hotel provides guests with a lounge with a fireplace and large paintings.

Modern Amenities
Each air-conditioned room at Lifestyle Hotel Carlton Ambassador features a flat-screen TV, work desk, and a minibar. Guests can enjoy tea and coffee making facilities and a bathroom with a robe and slippers.

Fine Dining and Garden Terrace
The elegant Sophia Restaurant serves international bistro-style cuisine with signature dishes. Guests also benefit from access to a large garden terrace.

Experience luxury and convenience at Carlton Ambassador - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2480 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Tony couple gb
9
2026-05-22 via Nuitee
M
Mario couple uy
10
Todo excelente. Destacamos el personal
Pros:

Desayuno,habitación y ubicación excelentes. Destacamos el personal

Cons:

nada

2026-05-21 via Nuitee
D
Dawid couple it
10
2026-05-20 via Nuitee
R
Roberto solo_traveller br
9
Nice stay at The Hague
Pros:

Cozy, trendy and well located in the heart of The Hague. Very kind staff and a very nice restaurant.

Cons:

The bed was a little too smooth for me.

2026-05-17 via Nuitee
E
Els family_with_children be
9
2026-05-17 via Nuitee
J
Jörg couple de
6
Gute Lage für einen Stadtetrip, aber Ausstattung etwas nostalgisch. Bett war extrem schlecht.
Pros:

Gute Lage

Cons:

Einrichtung ist abgenutzt und in die Jahre gekommen. Bad war nicht zeitgemäß und das Bett hatte ein „Kule“, mit anderen Worten, es war durchgelegen.

2026-05-17 via Nuitee
A
Alcazar solo_traveller pa
10
Pros:

Muy bueno

2026-05-14 via Nuitee
R
RobinStevens solo_traveller nl
9
Pros:

De wijnkaart en het ontbijt

Cons:

Er was wat geluid buiten bij het raam wat de hele nacht aanhield. Misschien een airco oid. Niet storend, maar kan beter.

2026-05-14 via Nuitee
R
Reinhard solo_traveller de
8
Empfehlenswerte Unterkunft mit ordentlichem Preis-/ Leistungsverhaeltnis
Pros:

Schönes Hotel in sehr guter Lage und zentrumsnah. Gutes Frühstück.

Cons:

Hat auf dem hauseigenen Grundstück zwei Elektroladestationen, die aber nur bedingt funktionieren. Vor dem Hotel stehen jedoch zwei funktionierende öffentliche Ladestationen.

2026-05-14 via Nuitee
L
Laurent solo_traveller fr
8
2026-05-13 via Nuitee
F
Friedrich couple de
10
2026-05-11 via Nuitee
R
Reinoud solo_traveller nl
9
Prettig verblijf
Pros:

Vriendelijk en behulpzaam personeel
Mooie kamer, fijne parkeerplaats.

2026-05-10 via Nuitee
D
Dr Peter C van Wyck solo_traveller ca
9
Beautiful and welcoming hotel, perfect for my work at the ICJ, and otherwise close everything else
Pros:

Staff, location, and amenities – all excellent

Cons:

Not a big deal, but maybe some variation in the breakfast offerings might be nice

2026-05-10 via Nuitee
A
André Crítico solo_traveller br
10
Pros:

Quarto ótimo

2026-05-10 via Nuitee
R
Ria solo_traveller nl
8
2026-05-10 via Nuitee
E
Elles solo_traveller nl
9
Pros:

Vriendelijk personeel. Mooie ruime kamer met zitje. Prachtige omgeving. Lekker ontbijt.

Cons:

Kussens veel te hard, net stenen. Douchen in zo een hoog bad is gevaarlijk.

2026-05-09 via Nuitee
Y
Yazz couple nl
9
2026-05-09 via Nuitee
M
mathieu couple nl
9
2026-05-06 via Nuitee
G
Gregory extended_group pr
10
Excellent stay, as always
Pros:

Excellent breakfast, cozy well-appointed room.

2026-05-06 via Nuitee
Z
Z2230MDjakubk Business
10
Great hotel, amazing staff, great food. Highly recommended.
Pros:

Great hotel, amazing staff, great food. Highly recommended.

2026-05-04 via Tripadvisor