Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Kid Friendly Environment
Cons:
Poor Cleanliness
High Prices for Extras
Limited Room Size

Categories

Cleanliness
6.76
The property was showing its age and required better upkeep.
Service
8.73
The personnel of the hotel was very polite and friendly at all times.
Location
7.77
The location is accessible by car but not convenient for those traveling by train.
Room Quality
7.22
The room had the necessary amenities, but some features were aged.
Amenities
8.25
The breakfast had a rich buffet and additional amenities were appreciated.
Value for Money
6.71
Some guests felt the price was too high for the quality and services provided.
Food and Beverage
8.26
The breakfast spread was good and appreciated by guests.
Overall Experience
8.73
The stay was generally pleasant but had notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:23

Property Description

Luxurious 4-Star Novotel Maastricht

Modern Comforts: Enjoy a spacious room with a seating area, work desk, and satellite TV. Indulge in amenities like a mini bar and tea/coffee facilities.

Convenient Facilities: Benefit from free Wi-Fi, a 24-hour front desk, and a seasonal outdoor pool (May-September). Plus, a special taxi agreement for easy travel.

Family-Friendly Stay: Kids under 12 stay and eat breakfast for free. Make unforgettable memories exploring Maastricht, just 2.8 km from the iconic Vrijthof square.

Book now for a memorable stay at Novotel Maastricht!

Important information:

The hotel has a special agreement with a taxi (EUR 13.50 from/to Graanmarkt or Central Station).

Please note that kids under 12 years old stay for free in their parents room and get free breakfast.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When traveling with dogs, please note that an extra charge of € 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12.50 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2485 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.73
M
Manuela • family_with_children • ch
7
2026-07-25 • via Nuitee
C
Cyril • couple • nl
5
2026-07-24 • via Nuitee
M
Marco • couple • nl
8
We voelde ons welkom !!
Pros:

Kamer met airco en een lekker bed

Cons:

Alles was in orde

2026-07-22 • via Nuitee
A
Adriaan • couple • nl
7
Goed
Pros:

Ontbijt

Cons:

Geluid op de gangen

2026-07-22 • via Nuitee
T
Tanja • family_with_children • nl
8
Goed verblijf.
Pros:

Het was schoon, goed ontbijt, goede bedden.

Cons:

Dat de kamers nog niet klaar waren. We moesten met onze koffers nog een poosje op de gang wachten.

2026-07-22 • via Nuitee
R
Renate • solo_traveller • nl
7
2026-07-20 • via Nuitee
M
Marjolein • couple • nl
9
Fijn hotel met vriendelijk personeel.
Pros:

Vriendelijk personeel. Fijne kamer, perfect voor een weekend Maastricht. Top dat er een zwembad en bar is. Veel gezinnen en stellen gezien in het hotel.

Cons:

Nvt

2026-07-20 • via Nuitee
N
Nazire Pınar • solo_traveller • tr
8
2026-07-19 • via Nuitee
P
P. • extended_group • nl
7
Goed verblijf
2026-07-19 • via Nuitee
H
Hein • extended_group • nl
10
2026-07-18 • via Nuitee
B
Burcu • solo_traveller • nl
7
2026-07-18 • via Nuitee
J
Jobran • family_with_children • nl
1
Not safe at all. Not clean. We had itchy in our bodies because the blankets and cover beds not clean. Disappointed to be
Pros:

Nothing

2026-07-18 • via Nuitee
A
Angela • couple • nl
8
2026-07-18 • via Nuitee
9
944antonig • Business • Amsterdam, North Holland Province
10
Perfect located
Pros:

Perfect location, Calm rooms. staying in this hotel for last 5 years, Never had any problems

2026-07-17 • via Tripadvisor
J
Joke • solo_traveller • nl
9
Pros:

Personeel , de kamer was goed en ook dat er koffie en thee aanwezig was

Cons:

Ik vond de totale prijs wel erg hoog.

2026-07-17 • via Nuitee
V
Van Gestel • couple • be
10
Pros:

Locatie dicht bij het centrum waar je je auto veilig kan achterlaten. Heel lekker ontbijt met veel keuze.

2026-07-16 • via Nuitee
E
EH • couple • nl
4
Matig
Pros:

Het zwembad

Cons:

Kamer wordt standaard niet schoongemaakt. Moet je digitaal aanvragen ??? Duur hotel en standaard geen schoonmaak

2026-07-15 • via Nuitee
N
Nikolaj • family_with_children • dk
6
Pros:

Hjælpsom personale

Cons:

Gammelt og slidt, meget i forhold til prisen.

2026-07-14 • via Nuitee
F
Françoise • family_with_children • be
10
2026-07-14 • via Nuitee
S
Slobodaniuc • solo_traveller • md
10
2026-07-13 • via Nuitee