Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Kid Friendly Environment
Cons:
Poor Cleanliness
High Prices for Extras
Limited Room Size

Categories

Cleanliness
6.76
The property was showing its age and required better upkeep.
Service
8.73
The personnel of the hotel was very polite and friendly at all times.
Location
7.77
The location is accessible by car but not convenient for those traveling by train.
Room Quality
7.22
The room had the necessary amenities, but some features were aged.
Amenities
8.25
The breakfast had a rich buffet and additional amenities were appreciated.
Value for Money
6.71
Some guests felt the price was too high for the quality and services provided.
Food and Beverage
8.26
The breakfast spread was good and appreciated by guests.
Overall Experience
8.73
The stay was generally pleasant but had notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:23

Property Description

Luxurious 4-Star Novotel Maastricht

Modern Comforts: Enjoy a spacious room with a seating area, work desk, and satellite TV. Indulge in amenities like a mini bar and tea/coffee facilities.

Convenient Facilities: Benefit from free Wi-Fi, a 24-hour front desk, and a seasonal outdoor pool (May-September). Plus, a special taxi agreement for easy travel.

Family-Friendly Stay: Kids under 12 stay and eat breakfast for free. Make unforgettable memories exploring Maastricht, just 2.8 km from the iconic Vrijthof square.

Book now for a memorable stay at Novotel Maastricht!

Important information:

The hotel has a special agreement with a taxi (EUR 13.50 from/to Graanmarkt or Central Station).

Please note that kids under 12 years old stay for free in their parents room and get free breakfast.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When traveling with dogs, please note that an extra charge of € 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MST

Location

Guest Reviews

7.8
Based on 2559 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.73
M
Marc • solo_traveller • nl
7
2026-09-19 • via Nuitee
C
Chris • solo_traveller • gb
10
Pros:

Friendly, helpful staff. Even sorted an early taxi to the MECC for me for hyrox

2026-09-18 • via Nuitee
L
Linda • family_with_children • au
10
Had a great stay, staff were awesome and great location
Pros:

Staff were amazing! Room was good and beds very comfortable ☺️

2026-09-17 • via Nuitee
M
Michelle • couple • za
9
2026-09-15 • via Nuitee
A
Arthur • solo_traveller • de
9
2026-09-14 • via Nuitee
A
Alphonsius • solo_traveller • nl
9
2026-09-14 • via Nuitee
E
Edmond-Claude • solo_traveller • fr
8
2026-09-13 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-09-12 • via Nuitee
L
laurence • couple • ch
8
2026-09-12 • via Nuitee
A
Annelies Van Eeghem • solo_traveller • be
10
2026-09-11 • via Nuitee
J
Jochem • solo_traveller • nl
5
Is toe aan renovatie van de kamers.
Pros:

De parkeergelegenheid.

Cons:

Gang stonk constant naar sigaretten rook. Verouderde kamers. Koude vloeren (geen mooi tapijt). Geen ligbad. Receptie (bij aankomst) spreekt geen Nederlands. Alles voelt verouderd en versleten aan. Beperkte keuze aan fruit voor relatief duur ontbijt.

2026-09-11 • via Nuitee
J
Jutta • family_with_children • de
8
2026-09-10 • via Nuitee
A
Abdul Wahid • family_with_children • nl
7
2026-09-06 • via Nuitee
A
Arie • solo_traveller • nl
8
Goed hotel met goede OV-bereikbaarheid naar centrum.
Pros:

Goed hotel redelijk dichtbij centrum. Bushalte dichtbij hotel.

Cons:

Diner was lekker, maar niet heel bijzonder.

2026-09-03 • via Nuitee
K
KUBİLAY • family_with_children • tr
10
2026-09-03 • via Nuitee
G
George • solo_traveller • nl
8
Rustig
Pros:

Rustig

Cons:

Geen opmerkingen

2026-09-02 • via Nuitee
J
Jim • family_with_children • nl
9
Fijn verblijf voor gezinnen die even een dagje maastricht willen ontdekken
Pros:

Vriendelijkheid personeel en mogelijkheid tot spelletjes in de loungeruimte voor kinderen

Cons:

Badkamer rook niet helemaal fris

2026-09-01 • via Nuitee
F
Frank • family_with_children • be
10
2026-08-31 • via Nuitee
M
M. • solo_traveller • nl
6
2026-08-28 • via Nuitee
C
Cindy • solo_traveller • be
9
Pros:

Ontbijt, parking, bedden en kussens

2026-08-27 • via Nuitee