Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Kid Friendly Environment
Cons:
Poor Cleanliness
High Prices for Extras
Limited Room Size

Categories

Cleanliness
6.76
The property was showing its age and required better upkeep.
Service
8.73
The personnel of the hotel was very polite and friendly at all times.
Location
7.77
The location is accessible by car but not convenient for those traveling by train.
Room Quality
7.22
The room had the necessary amenities, but some features were aged.
Amenities
8.25
The breakfast had a rich buffet and additional amenities were appreciated.
Value for Money
6.71
Some guests felt the price was too high for the quality and services provided.
Food and Beverage
8.26
The breakfast spread was good and appreciated by guests.
Overall Experience
8.73
The stay was generally pleasant but had notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:23

Property Description

Luxurious 4-Star Novotel Maastricht

Modern Comforts: Enjoy a spacious room with a seating area, work desk, and satellite TV. Indulge in amenities like a mini bar and tea/coffee facilities.

Convenient Facilities: Benefit from free Wi-Fi, a 24-hour front desk, and a seasonal outdoor pool (May-September). Plus, a special taxi agreement for easy travel.

Family-Friendly Stay: Kids under 12 stay and eat breakfast for free. Make unforgettable memories exploring Maastricht, just 2.8 km from the iconic Vrijthof square.

Book now for a memorable stay at Novotel Maastricht!

Important information:

The hotel has a special agreement with a taxi (EUR 13.50 from/to Graanmarkt or Central Station).

Please note that kids under 12 years old stay for free in their parents room and get free breakfast.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When traveling with dogs, please note that an extra charge of € 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MST

Location

Guest Reviews

7.8
Based on 2536 reviews
Cleanliness: 6.76
Service: 8.73
Location: 7.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.73
M
M. • solo_traveller • nl
6
2026-08-28 • via Nuitee
T
Tamara • family_with_children • nl
9
2026-08-27 • via Nuitee
C
Cindy • solo_traveller • be
9
Pros:

Ontbijt, parking, bedden en kussens

2026-08-27 • via Nuitee
K
Kim Frank • solo_traveller • dk
7
Pros:

Værelset

Cons:

Manglende skiltning angående opladning af elbil.
Endte med at betale 116€ ekstra for at lade op, selvom jeg tog den fra før den var færdigmed at lade.
Henvendte mig i receptionen og de henviste til firmaet der havde laderne. Man kunne så scanne en QR kode, men denne leder en directe ind til et firma, hvor man intet hjælp kan få.

Så kan man vente med at lade, så er det en god idé at vente med det..

Det ser desværre ikke ud til at vi kan få hjælp til at få refunderet vores penge, eller få at vide hvad de reelt er betaling for.

2026-08-26 • via Nuitee
P
Paweł • family_with_children • pl
10
2026-08-25 • via Nuitee
M
Marie • solo_traveller • fr
8
2026-08-24 • via Nuitee
H
Heleen • family_with_children • nl
9
2026-08-21 • via Nuitee
L
Liza Jolie • extended_group • de
9
2026-08-21 • via Nuitee
A
Anthony kwasi • solo_traveller • gb
9
2026-08-20 • via Nuitee
S
Schimschar • family_with_children • de
10
2026-08-20 • via Nuitee
M
morgane • family_with_children • be
7
Simple et confortable
Pros:

La literie

Cons:

La piscine non accessible à cause de la météo mais surtout elle était très sale et pas entretenue sur les bords (verts)

Stricte minimum dans les chambres, pas de mouchoirs dans la boîte à mouchoir, gel douche vide, pas de miroir grossissant

Pas de jus d’orange pressé au petit déjeuner

Pas de restaurant sur place

2026-08-20 • via Nuitee
S
Samory • couple • be
1
2026-08-19 • via Nuitee
E
Els • solo_traveller • be
7
Pros:

Slaapkamer

Cons:

Het ontbijt ...en s avonds geen deftig restaurant

2026-08-19 • via Nuitee
V
Vik • family_with_children • be
8
2026-08-18 • via Nuitee
L
Luca • solo_traveller • it
9
2026-08-17 • via Nuitee
O
Odysseas • family_with_children • nl
8
2026-08-17 • via Nuitee
P
Pieter • solo_traveller • nl
8
Pros:

prima

Cons:

dekbed te warm

2026-08-17 • via Nuitee
D
De Kesel • solo_traveller • be
6
Pros:

Het ontbijt was uitgebreid

Cons:

Zwembad maar open tot 20u, hele kleine kaart in het restaurant, matige bediening, kamers zeer basic voor een luxe kamer, 4 drankjes van de minibar waren gratis. Duur voor hetgeen je krijgt.

2026-08-17 • via Nuitee
R
RIN • solo_traveller • fr
8
Pros:

Le personnel et sa réactivité. La chambre est propre, le petit déjeuner est très bien et la piscine extérieure est très appréciée en été :)
Possibilité de recharger son véhicule sur place pour 0.50 le kWh

Cons:

La literie un peu ferme à notre gout

2026-08-17 • via Nuitee
S
Sabrine • family_with_children • nl
8
2026-08-16 • via Nuitee