Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Gare de Lyon / transport links
Friendly and professional staff
Good breakfast (varied and plentiful)
Comfortable, spacious and quiet rooms
Pool available (family-friendly)
Cons:
Serious cleanliness incident reported (syringe found) and inconsistent housekeeping
Breakfast price considered high by some guests
Pool temperature/depth concerns for some visitors
Charging station/amenity compatibility issues
Occasional extra charges/taxes on arrival and crowded breakfast area

Categories

Cleanliness
6.5
Multiple reviews praise cleanliness in parts (bathrooms, rooms) but serious issues were reported (syringe found under a bed, incomplete/absent housekeeping on some nights, general dirtiness reported by guests), lowering this score.
Service
9.2
Staff frequently described as friendly, helpful and professional with smooth check-in/out; however there were isolated service failures (poor response to the syringe incident, occasional room-entry without knocking) but overall service sentiment is strongly positive.
Location
9.2
Consistently highlighted as a major strength — excellent proximity to Gare de Lyon, RER A/transport links and convenient for Disneyland and city visits.
Room Quality
9
Rooms repeatedly described as spacious, well-insulated/soundproof, comfortable beds and quiet — generally very positive room-related feedback.
Amenities
8
Pool is seen as a strong plus (good for families) but has issues (very deep, sometimes cooler than advertised); charging station compatibility and occasional facility limits were noted.
Value for Money
7.5
Mixed remarks: some guests find price-performance excellent, others cite high breakfast price, unexpected extra taxes on arrival and costly 4-star expectations unmet — overall somewhat below target.
Food and Beverage
8.8
Breakfast is often praised as plentiful and varied and considered a highlight, though some guests requested more/better fruit and egg options and criticized the price and crowded breakfast room.
Overall Experience
9
Most guests report a very good stay and recommend the hotel (good location, friendly staff, comfortable rooms), but a few significant negative incidents (cleanliness/service lapses) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Central Location in Paris
Located opposite Gare de Lyon Train and Metro Station, Novotel Paris Gare De Lyon offers convenience for exploring the city with ease. The Louvre Museum and Orsay Museum are just a short ride away, perfect for culture enthusiasts.

Modern Amenities
The air-conditioned rooms feature free WiFi, a 42-inch flat-screen TV, and a desk, ensuring a comfortable stay. Guests can enjoy 24-hour à la carte service and breakfast options in-room or at the restaurant, with various dining choices nearby.

Family-Friendly Services
With a 24-hour reception, luggage storage, private car park, and children's entertainment on weekends, Novotel Paris Gare De Lyon caters to the needs of families, making your stay stress-free and enjoyable.

Book your stay at Novotel Paris Gare De Lyon for a memorable Parisian experience.

Important information:

The fitness center opens every day from 06:00 to 22:00.

Please note that early check-in before 14:00 is subject to room availability and cannot always be guaranteed.

Please note that baby cots are subject to availability and must be confirmed by the property. Chairs are available for children upon request.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that when booking the "Two non-connecting Double rooms (2 people per room)" room type, the two rooms are not connected from inside.

Please note that minors under 18 years-old are not allowed to stay in a room unless accompanied by an adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.4
Based on 3542 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.2
Room Quality: 9
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 9
M
Mary Kate • family_with_children • ie
9
Great hotel. Location close to RER A to Disneyland.
Pros:

The location was great close to gare de lyon station. Breakfast was great with choice of foods. Pool was great bonus with kids but v deep. The staff were friendly and very helpful. Check in and out was very smooth. The executive room was good for family with free water, juice and coke. The sofa bed was comfy too. Room was quiet.

2026-10-31 • via Nuitee
J
Julien • family_with_children • fr
9
Pros:

L’emplacement la piscine et la gentille du personne

Cons:

Le prix du petit déjeuner
Les vestiaires de la piscine

2026-10-31 • via Nuitee
M
Monika • family_with_children • at
8
Schöner Aufenthalt - Preis Leistung TOP
Pros:

Tolles Frühstück und Zimmer sehr ruhig

2026-10-31 • via Nuitee
P
Peter • family_with_children • ch
8
2026-10-30 • via Nuitee
N
Nauzika • family_with_children • hu
10
2026-10-29 • via Nuitee
M
Manfred • family_with_children • at
9
2026-10-29 • via Nuitee
L
Laura • couple • ch
9
Pros:

sehr freundliches Personal

Cons:

nichts

2026-10-28 • via Nuitee
C
Cedric • family_with_children • fr
8
Pros:

Accueil soigné.
Petit déjeuner copieux et varié.
Lits confortables et chambres silencieuses.
Bonne situation proche des transports et des lignes principales.

2026-10-27 • via Nuitee
M
Marco • extended_group • ch
10
2026-10-26 • via Nuitee
R
Raivo • couple • ee
8
Tore meeldiv, turvaline ja mugav hotell. Asukoht mulle meeldis. Hotelli personal rea
2026-10-24 • via Nuitee
S
Schroeter • family_with_children • fr
9
2026-10-24 • via Nuitee
J
julien • family_with_children • ch
10
2026-10-23 • via Nuitee
L
Luis Fernando • solo_traveller • co
10
Excepcional!!
Pros:

Ubicación, calidad.

Cons:

Nada

2026-10-23 • via Nuitee
D
David • couple • fr
9
Agrealble et reposant
Pros:

L’accueil des mon arrivé. Sourire et gentillesse

Cons:

Le p’tite déjeuner a 22€ ainsi que la borne électrique qui ne prend pas tous les câbles. J’ai été obligé d’aller au parking de la gare

2026-10-22 • via Nuitee
M
marion • family_with_children • ee
10
Tore perereis.
Pros:

Suur tuba

Cons:

Kõik meeldis.

2026-10-22 • via Nuitee
O
Oumar • family_with_children • ci
8
Pros:

Tout

Cons:

Rien

2026-10-22 • via Nuitee
C
Camille • extended_group • fr
8
2026-10-20 • via Nuitee
C
CATHERINE • couple • fr
9
2026-10-19 • via Nuitee
S
Singh • couple • in
8
2026-10-19 • via Nuitee
J
Jhon Jairo • family_with_children • co
7
Pros:

Personal amable en y buen desayuno

Cons:

El aire nunca funcionó, se llamó y la solución fue un ventilador pequeño, y aparte pagué todo por bookin y al llegar haya me cobraron más impuestos.

2026-10-18 • via Nuitee