Hotel Clé Reforma Insurgentes

Hotels
8.8 (1292 reviews)
Nápoles #62 Nápoles 62 col. Juárez Del Cuauhtémoc , Mexico City , mx

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews noted cleanliness issues, such as not particularly clean rooms.
Service
8.91
Service was generally regarded as helpful but there were complaints about rudeness from staff.
Location
9.45
The property has a great location, conveniently located near local attractions.
Room Quality
8.4
Rooms were spacious and comfortable, but there were mentions of uncomfortable mattresses.
Amenities
8.43
Amenities include large bathrooms and comfortable beds, though some facilities had issues.
Value for Money
8.89
Generally perceived as good value, though some felt room pricing was high for the quality.
Food and Beverage
9.44
Breakfasts were described as delicious and contributed positively to the stay.
Overall Experience
8.91
Overall, the stay was pleasant but with some dissatisfaction regarding staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Convenient Location and Modern Amenities

Hotel Clé Reforma Insurgentes, nestled in Mexico City, offers a blend of convenience and modern amenities. With a fitness centre, terrace, and a restaurant and bar on-site, guests can unwind and dine with ease.

Exceptional Services and Comfortable Accommodation

This 3-star hotel stands out with its concierge service, tour desk, and 24-hour front desk. The air-conditioned rooms are thoughtfully equipped with a desk, coffee machine, and flat-screen TV, ensuring a comfortable stay for every guest.

Nearby Attractions and Easy Access

Located just 1.2 km from The Angel of Independence and 1.1 km from the United States Embassy, Hotel Clé Reforma Insurgentes offers easy access to key landmarks. Plus, with airport transfers available, reaching the hotel from Benito Juarez International Airport is a breeze.

Book your stay at Hotel Clé Reforma Insurgentes for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1292 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
M
Margaret • extended_group • us
10
2026-06-06 • via Nuitee
J
Julian • solo_traveller • co
10
Excelente opción cerca a reforma
Pros:

La ubicación y el personal son excelentes. Es mi lugar favorito cuando tengo que ir CDMX por el trabajo.

Cons:

Podría mejorar el edredón, no es tan cómodo.

2026-06-06 • via Nuitee
S
Siglo XXI • solo_traveller • mx
9
Excelente ubicación, muy cómodo y muy buena relación calidad-precio.
Pros:

la ubicación, la relación calidad-precio, el tamaño de la habitación.

Cons:

Las almohadas son demasiado altas, hubiera estado bien tener dos tipos de almohadas, unas más bajas y las que ya tienen. Tampoco me gustó que tocaran a la puerta el servicio de limpieza en la mañana, sobre todo porque ese día iba a hacer el check out así que pediría en ese sentido más coordinación entre el servicio de limpieza y el personal de recepción.

2026-06-05 • via Nuitee
P
Pedro • couple • br
1
LEVEI UM GOLPE NAO ENTREI NA PROPRIEDADE
Pros:

LEVEI UM GOLPE NAO ENTREI NA PROPRIEDADE

Cons:

LEVEI UM GOLPE NAO ENTREI NA PROPRIEDADE

2026-06-03 • via Nuitee
N
Nadia • solo_traveller • mx
10
2026-06-02 • via Nuitee
A
ACEVEDO • solo_traveller • mx
9
Pros:

Ac

Cons:

Price

2026-05-25 • via Nuitee
E
enlasestrellas1 • extended_group • us
3
2026-05-24 • via Nuitee
M
MARIA LAURA • couple • cl
8
Cómodo y buen ubicado
Pros:

La atención de la gente

Cons:

Poco espacio en la habitación

2026-05-22 • via Nuitee
C
Canion • family_with_children • us
10
Great hotel with great location
Pros:

The location of the hotel is fantastic. A few minutes from the metro, Roma and the Angel of Independence. The rooms are clean and modern. The best part of the hotel is the rooftop terrace which is a great place to relax and enjoy views of the city.

2026-05-22 • via Nuitee
A
Alejandra • solo_traveller • mx
10
Pros:

Todo muy bien

Cons:

Que no incluyó el estacionamiento

2026-05-21 • via Nuitee
R
Ricardo • extended_group • co
8
Pros:

La ubicación

2026-05-20 • via Nuitee
T
Tach • solo_traveller • it
6
PErfetto il ristorante , camera da aggiornare è vecchia e rumorosa
Pros:

El restaurante y desayuno es uno de los mejores de mexico ! el staff de cocina NUMERO 1

Cons:

El habitacion vieja, mucho ruido . Hay que insonorizar las ventanas y la puerta , se hoje todos los ascensores ,cambiar el piso

2026-05-18 • via Nuitee
A
Aliaksandr • couple • mx
6
Pros:

I like the hotel because of location and it’s nice interior furniture and hast decent bar and restaurant. Relatively modern.

Cons:

I don’t like the price, should be cheaper.

2026-05-17 • via Nuitee
R
Rodolfo • couple • us
10
2026-05-17 • via Nuitee
P
Paulina • solo_traveller • gb
8
Pros:

Ubicación y servicio

Cons:

El baño muy chico

2026-05-17 • via Nuitee
R
Roberto • solo_traveller • cl
8
Cons:

Aislación de ruidos con habitaciones contiguas.

2026-05-15 • via Nuitee
V
VITTORIO • solo_traveller • it
8
2026-05-14 • via Nuitee
S
Salazar • couple • mx
9
Agradable
Pros:

La ubicación y el espacio

Cons:

En general todo me agradó

2026-05-13 • via Nuitee
G
Gloria Denisse • extended_group • mx
10
2026-05-12 • via Nuitee
C
Cesar • couple • mx
8
Good option
2026-05-11 • via Nuitee