Hotel Clé Reforma Insurgentes

Hotels
8.8 (1355 reviews)
Nápoles #62 Nápoles 62 col. Juárez Del Cuauhtémoc , Mexico City , MX
+52 55 5533 0535

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews noted cleanliness issues, such as not particularly clean rooms.
Service
8.91
Service was generally regarded as helpful but there were complaints about rudeness from staff.
Location
9.45
The property has a great location, conveniently located near local attractions.
Room Quality
8.4
Rooms were spacious and comfortable, but there were mentions of uncomfortable mattresses.
Amenities
8.43
Amenities include large bathrooms and comfortable beds, though some facilities had issues.
Value for Money
8.89
Generally perceived as good value, though some felt room pricing was high for the quality.
Food and Beverage
9.44
Breakfasts were described as delicious and contributed positively to the stay.
Overall Experience
8.91
Overall, the stay was pleasant but with some dissatisfaction regarding staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Convenient Location and Modern Amenities

Hotel Clé Reforma Insurgentes, nestled in Mexico City, offers a blend of convenience and modern amenities. With a fitness centre, terrace, and a restaurant and bar on-site, guests can unwind and dine with ease.

Exceptional Services and Comfortable Accommodation

This 3-star hotel stands out with its concierge service, tour desk, and 24-hour front desk. The air-conditioned rooms are thoughtfully equipped with a desk, coffee machine, and flat-screen TV, ensuring a comfortable stay for every guest.

Nearby Attractions and Easy Access

Located just 1.2 km from The Angel of Independence and 1.1 km from the United States Embassy, Hotel Clé Reforma Insurgentes offers easy access to key landmarks. Plus, with airport transfers available, reaching the hotel from Benito Juarez International Airport is a breeze.

Book your stay at Hotel Clé Reforma Insurgentes for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.8
Based on 1355 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
A
Andrea • solo_traveller • mx
10
2026-09-17 • via Nuitee
J
Jan • solo_traveller • de
8
Für ein paar Tage ideal
Pros:

Angenehmes Zimmer, sehr bequemes Bett, sehr gemütliche Couch vor dem Fenster, tolles Bad.

Cons:

"Fittnessraum" ist mehr Schein als sein.
Leider kein Kühlschrank oder Wasserkocher vorhanden.
Wände sind etwas hellhörig.

2026-09-16 • via Nuitee
M
Marcela • couple • cr
8
Great location and stay
Pros:

Excellent location and the staff was super friendly

Cons:

Very thin walls you could clearly hear the TV from the room next door

2026-09-16 • via Nuitee
K
Karen Lisset • solo_traveller • mx
10
Pros:

El espacio de la habitacion y cama ademas pude trabajar un poco ahi sin problema.
Y sin duda regresaremos ahi en nuestro proximl viaje

Cons:

Nada todo salio perfecto.

2026-09-16 • via Nuitee
R
Rosalinda • family_with_children • mx
9
Pros:

TODOS SON MUY AMABLES, INSTALACIONES LIMPIAS Y COMODAS. COMIDA Y SERVICIO A LA HABITACION.

2026-09-14 • via Nuitee
R
Roberto • couple • mx
7
BIEN
Pros:

Bien ubicado el hotel, muchos comercios cercanos. La habitación normal, incluso creo que un poco elevado el precio para lo que es, pero bien en general.

Cons:

había un olor extraño en la habitación.

2026-09-14 • via Nuitee
L
LTD (AR) • solo_traveller • ar
8
Diseño, calidez y excelente ubicación
Pros:

Excelente ubicación y atención del personal. Excelente la calidad e higiene de las toallas.

Cons:

El edredón estaba muy limpio pero apelmazado. Algunos muebles de madera desgastados y con rayones

2026-09-14 • via Nuitee
B
Benjamin • couple • pr
10
Pros:

Precio y Ubicación excelente

2026-09-13 • via Nuitee
B
Barranco • solo_traveller • mx
9
Pros:

La ubicacion del Hotel es excelente.

Cons:

Solo las almohadas un poco altas.

2026-09-12 • via Nuitee
L
Lorena • extended_group • mx
10
Muy cordial y bien ubicado!!
Pros:

La atención del personal del Front y la habitación

2026-09-11 • via Nuitee
M
Myriam • solo_traveller • mx
9
2026-09-11 • via Nuitee
D
Diaz • couple • us
8
2026-09-10 • via Nuitee
G
Geovanni • couple • ca
10
2026-09-08 • via Nuitee
C
Casas • couple • mx
10
2026-09-07 • via Nuitee
C
Cesar • solo_traveller • mx
9
Good option
2026-09-03 • via Nuitee
M
Montserrat • extended_group • mx
10
Buena ubicación
Pros:

La ubicación es perfecta, cerca de estaciones del metro y del metrobús, cerca de plazas comerciales, además de restaurantes buenos en la zona.
Además, el personal es muy amable y atento.

2026-09-02 • via Nuitee
V
Virgilio • solo_traveller • mx
8
Pros:

La ubicación es perfecta.

2026-09-01 • via Nuitee
S
Said • family_with_children • mx
10
Van varios veces que escoge este hotel y todo salió de maravilla, como siempre! Felicidades!
Pros:

Ubicación, estilo del hotel, personal super amable.

Cons:

El internet no es estable, falla a veces.

2026-08-31 • via Nuitee
J
Javiercito Castellanos • solo_traveller • mx
10
Pros:

Bien ubicado, limpio y buen servicio

Cons:

Todo bien

2026-08-27 • via Nuitee
J
Jonathan • solo_traveller • mx
4
Cons:

No me gustó que lamentablemente me mandarán un correo para cobrarme una taza la cual no rompí en mi estancia y que no mandaron siquiera evidencia quizá fue su empleada dejaron las luces de mi vehículo prendía y lo descargaron en el estacionamiento , buena ubicación

2026-08-27 • via Nuitee