Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cleanliness efforts
Cons:
Outdated rooms
High price compared to facilities
Somewhat impersonal service

Categories

Cleanliness
8.55
The hotel was clean, and housekeeping did a good job maintaining the room.
Service
9.55
Staff was friendly and attentive, providing service based on expectations for the price point.
Location
9.55
Buena ubicación. Conveniently located near major attractions.
Room Quality
8.05
Rooms appear old and some are not modernized, creating mixed experiences.
Amenities
8.55
Good breakfast options, but outdated facilities noted.
Value for Money
8.05
Some guests felt the price was high compared to the quality and facilities offered.
Food and Beverage
9.05
Breakfast was excellent and well-received by guests.
Overall Experience
9.05
Overall a pleasant stay, but some aspects require attention for it to meet expectations at this price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:00

Property Description

Architectural Style and Location
The Camino Real Polanco México Hotel, designed by Architect Ricardo Legorreta, is a unique blend of modern architecture and pre-Hispanic influences. Located near top attractions like the Anthropology Museum and Chapultepec Castle, this hotel offers a cultural and convenient stay.

Luxurious Amenities
Guests at this Four Diamond Award property can indulge in upscale amenities including 10 on-site restaurants, a swimming pool, a gym, and a garden. The rooms are equipped with modern comforts like flat-screen TVs, air conditioning, and safety boxes, ensuring a comfortable and enjoyable stay.

Prime Location
Situated just 1.5 km from the upscale Polanco district and with easy access to key landmarks like the Fine Arts Museum and Zocalo Square, Camino Real Polanco Mexico offers the perfect base for exploring Mexico City. Book your stay now for a memorable experience.

Important information:

Please take into consideration when booking a rate with breakfast included that it is only for the adults considered in the rate. In case of having children in the reservation the cost of the breakfast will be paid directly at the restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.8
Based on 2597 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
F
Francisco • couple • pa
9
2026-10-13 • via Nuitee
L
liz Marisol • extended_group • co
9
2026-10-13 • via Nuitee
D
Daniel • solo_traveller • es
7
Buena ubicación. Regular gestión
Pros:

Ubicación

Cons:

Personal parece que esta enfadado, no atiende a las preguntas del cliente

2026-10-12 • via Nuitee
M
Miryam • solo_traveller • mx
10
2026-10-12 • via Nuitee
C
carlos • couple • gt
9
Pros:

La ubicacion

Cons:

la distancia al cuarto

2026-10-10 • via Nuitee
M
Marcos • couple • mx
1
2026-10-08 • via Nuitee
M
miguel • couple • mx
8
2026-10-08 • via Nuitee
J
Jeffrey • extended_group • us
10
Exceptional location with attentive service and great restaurants.
Pros:

Exceptional location, attentive service, variety of restaurant options.

2026-10-07 • via Nuitee
J
Jose Ivan • solo_traveller • mx
8
Pros:

El buffet.

Cons:

Alfombra en el cuarto.

2026-10-07 • via Nuitee
J
Juan Carlos • extended_group • es
7
2026-09-19 • via Nuitee
J
Juan Carlos • couple • es
7
2026-09-19 • via Nuitee
H
Hardtmann • couple • cl
4
El desayuno muy bueno y el personal muy amable
Pros:

Si me gustó, pero muy sucio
Esas alfombras en las piezas muy feas

Cons:

La limpieza

2026-09-19 • via Nuitee
E
Emilio • couple • mx
10
2026-09-16 • via Nuitee
E
Emilio • couple • mx
10
2026-09-16 • via Nuitee
T
TUNG-YEN • couple • tw
8
Pros:

空間很漂亮

Cons:

一樓太濕味道太重，高樓層完全沒問題

2026-09-15 • via Nuitee
H
Hernan Alonso • couple • cl
10
2026-09-15 • via Nuitee
S
Stefan • solo_traveller • at
10
2026-09-13 • via Nuitee
T
Tatiana • extended_group • br
9
2026-09-13 • via Nuitee
V
Victoria • family_with_children • us
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-09-13 • via Nuitee
M
Maria Luisa • solo_traveller • mx
7
2026-09-13 • via Nuitee